---
description: Review of Swoop Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Swoop | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Transportation Dispatch Software](/directory/1690/taxi-dispatch/software) > [Swoop](/software/304421/swoop-towing)

# Swoop

Canonical: https://www.softwareadvice.com.au/software/304421/swoop-towing

> Swoop is a cloud-based towing management solution, which helps businesses manage dispatch operations in real-time and notify customers about providers. 

Supervisors can connect with drivers over chats and send one-way notifications about tasks. It helps users handle liabilities by capturing images, collecting signatures and marking damage waivers. Administrators can also manage multiple storages or dispatch sites and view drivers' progress through the dashboard. Drivers can also inspect or edit invoices based on requirements. 

Swoop comes with mobile applications for iOS and Android. Support is offered via chat, email and phone.
> 
> Verdict: Rated **4.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 3 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 3.7/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 3.7/5 | Based on overall reviews |
| Recommendation percentage | 50% | (5/10 Likelihood to recommend) |

## About the vendor

- **Company**: SwoopMe
- **Founded**: 2014

## Commercial Context

- **Starting Price**: USD 49.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: It is also available at $89/mo and $189/mo with additional features.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Billing & Invoicing
- Chat/Messaging
- Client Management
- Commission Management
- Fleet Management
- Fuel Management
- GPS
- Lot Management
- Maintenance Management
- Routing

## Support Options

- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Transportation Dispatch Software](https://www.softwareadvice.com.au/directory/1690/taxi-dispatch/software)

## Related Categories

- [Transportation Dispatch Software](https://www.softwareadvice.com.au/directory/1690/taxi-dispatch/software)
- [Towing Software](https://www.softwareadvice.com.au/directory/1610/towing/software)

## Alternatives

1. [Samsara](https://www.softwareadvice.com.au/software/51789/samsara) — 4.5/5 (944 reviews)
2. [Towbook Management Software](https://www.softwareadvice.com.au/software/468243/Towbook-Management-Software) — 4.8/5 (81 reviews)
3. [Cetaris](https://www.softwareadvice.com.au/software/49461/cetaris-fleet) — 4.7/5 (29 reviews)
4. [Webfleet](https://www.softwareadvice.com.au/software/20504/webfleet) — 4.2/5 (70 reviews)
5. [Tookan](https://www.softwareadvice.com.au/software/59122/tookan) — 4.1/5 (76 reviews)

## Reviews

### "Outstanding customer service\!" — 5.0/5

> **William** | *7 July 2017* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: User friendly and super easy to use. This was a difficult transition for our staff to leave the old company but once they spent a few minutes acclimating to the new software they loved it.
> 
> Reduction of call handle time. No need to be on the phones typing info in any longer. This software is so easy to use we train live instead of spending time side jacking.

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### "Swoop Towing" — 4.0/5

> **Amanda** | *17 July 2021* | Automotive | Recommendation rating: 5.0/10
> 
> **Pros**: I like how easy it is to complete the invoicing and submitting it. It's also easy for drivers to use and learn. Agero streamlined with Swoop when they merged, and it's been trickyat times to operate.
> 
> **Cons**: I do not like that there is no notifications on the app like there is on the desktop dashboard. Swoop requires phone calls for anything, which almost makes the online cancel and GOA options moot points. There is no option to communicate back and forth on the assignments, and updating items are very hard because some things will not update.
> 
> We've chosen not to use as our main platform because it would be more difficult to use than Beacon.

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### "Unsatisfactory." — 3.0/5

> **Dave** | *12 June 2018* | Recommendation rating: 0.0/10
> 
> **Pros**: Theres a free trial which is great i guess but in my opinion, the whole system should be free. It lacks in so many areas its hard to believe some people are paying for the service.
> 
> **Cons**: The only good thing i found about using the system is its quite user friendly, however the system itself does not support alot of my towing needs.
> 
> I honestly would recommend this system

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/304421/swoop-towing)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/fleet-management/swoop-towing-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/304421/swoop-towing> |
| en-GB | <https://www.softwareadvice.co.uk/software/304421/swoop-towing> |
| en-IE | <https://www.softwareadvice.ie/software/304421/swoop-towing> |
| en-NZ | <https://www.softwareadvice.co.nz/software/304421/swoop-towing> |

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