--- description: Review of Frontdesk Anywhere Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Frontdesk Anywhere | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Hotel Front Desk Software](/directory/671/front-desk/software) > [Frontdesk Anywhere](/software/3069/frontdesk) # Frontdesk Anywhere Canonical: https://www.softwareadvice.com.au/software/3069/frontdesk Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.com.au/software/3069/frontdesk?page=2) > Designed for the cloud and developed in San Francisco, Frontdesk Anywhere’s property management system was built for independent hotels, resorts, and management groups. There is nothing to install or download; only Internet access is needed. Frontdesk Anywhere offers hoteliers a complete PMS solution to run key aspects of their business, including reservation management, guest communication, standard and customizable reports, revenue and reputation management, point-of-sale and credit card processing. Frontdesk Anywhere’s PMS features a pooled inventory model for maximizing online sales with two-way connectivity to OTAs, AirBnB, GDS, Facebook, and Internet booking engines. The software comes with a commission-free Internet booking engine, and bookings across channels are automatically delivered into the system with all channels kept up-to-date. Frontdesk Anywhere is integrated with leading industry partners and has over 95 payment gateways worldwide. > > Verdict: Rated **4.4/5** by 121 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 121 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Frontdesk Anywhere - **Founded**: 2009 ## Commercial Context - **Starting Price**: USD 100.00 - **Pricing model**: (Free Trial) - **Pricing Details**: Create and customize the right plan for your property Each package is personalized by an experienced consultant Quote-based pricing. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop) - **Supported Languages**: English, Spanish, Thai - **Available Countries**: Canada, Thailand, United States ## Features - API - Access Controls/Permissions - Activities Booking - Activity Dashboard - Activity Tracking - Availability Management - Billing & Invoicing - Billing Rate Management - Booking Management - Booking Notes - CRM - Calendar Management - Channel Management - Credit Card Processing - Customer Database - Customer Support - Customizable Reports - Customizable Templates - Data Import/Export - Email Templates ## Integrations (2 total) - SiteMinder - Stripe ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Hotel Front Desk Software](https://www.softwareadvice.com.au/directory/671/front-desk/software) ## Related Categories - [Hotel Front Desk Software](https://www.softwareadvice.com.au/directory/671/front-desk/software) - [Online Booking Systems](https://www.softwareadvice.com.au/directory/432/reservation/software) - [Property Management Software](https://www.softwareadvice.com.au/directory/150/rental-property-management-software/software) - [Hotel Management Software](https://www.softwareadvice.com.au/directory/4504/hotel-management/software) ## Alternatives 1. [Guesty](https://www.softwareadvice.com.au/software/418418/guesty) — 4.4/5 (466 reviews) 2. [Smoobu](https://www.softwareadvice.com.au/software/123040/smoobu) — 4.5/5 (195 reviews) 3. [Hotelogix](https://www.softwareadvice.com.au/software/376875/hotelogix) — 4.4/5 (251 reviews) 4. [WebRezPro](https://www.softwareadvice.com.au/software/2818/webrezpro) — 4.6/5 (212 reviews) 5. [ResNexus](https://www.softwareadvice.com.au/software/3094/resnexus) — 4.8/5 (428 reviews) ## Reviews ### "Great Software" — 5.0/5 > **Ana** | *9 February 2019* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: I only trial this software when I was looking for a PMS. I really enjoyed it's features and easy of use. Very complete. Unfortunately it didn't fullfill all my business needs > > **Cons**: It wasn't flexible enough to my needs since I manage a Guesthouse and apartments ----- ### "FDA Hospitality Booking Engine and More" — 5.0/5 > **Sean** | *23 January 2019* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: - internet based system, can be accessed from numerous devices - itemized nightly invoices - unlimited auto emails (pre/post dated from check-in/check-out date) which integrate with external email system - IBE integrates with Wix created websites - rate manager is extremely easy to use - create trouble tickets online, response time is satisfactory - integrates with channel managers and 3rd party software > > **Cons**: - no mobile app, only mobile website (can be a pain to login/logout on phone) - 24/7 support exists, but difficult to get ahold of tech support by phone at any given time (typically will get a call back within 24 hrs.) - cannot highlight rooms to create blocks/reservations (must open new reservation tab in either case) - customized emails require coding experience (not user friendly) - inability to email ALL guests with custom email (for alerts, temporary hazards, etc.) > > FDA has been a great system for us to grow. Other than the Cons mentioned, we really have no complaints. It is a difficult system to learn (onboarding/set-up was more difficult than our previous platform; 3-6 months to become comfortable), but once mastered, it is easy to navigate and customize. In hindsight, the difficulties we had were mostly due to the robust functionality, which we use every bit of. If I could make any single change, it would be to streamline the communication with customers by making email templates easily editable/more user friendly, and allowing emails/SMS text alerts to be sent to ALL guests at one time, without the need for a timed template. 3rd party software integration will allow this to be done, but including it in the package would make the system even stronger. Overall, we decided to go with FDA after demoing 3 other systems (the functionality was superior and it checked all of our requirements at the time). Automatic itemized invoicing and auto-emails were our most basic requirements, and FDA goes far beyond. My hope is that money continues to be invested into further developing the system; if so, FDA is going to be hard to beat. ----- ### "Great product, great support \!" — 5.0/5 > **Kamal** | *16 November 2017* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Ease of use. Works well on mobile platforms. Very quick and responsive tech support. Always there for you.Visual tape make its easy get snapshot of week or month. > > **Cons**: Product needs some enhancements in the housekeeping module. The auto e-mail module needs work. It would be nice to be able to package other product . > > Great staff and product \! ----- ### "Efficient support team\! Great software for hotel operation, services, and time management" — 5.0/5 > **Rada** | *18 July 2018* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: I've been using Frontdesk Anywhere as our PMS software for 3 years now. As a Sales and Marketing manager of an independent hotel, this cloud based software is a gem. Their support team gives us a comfort with 24 hours support service, and immediate hands on to resolve the glitch that we encountered. With this software, our team can review the occupancy forecast, plan our promotions, as well as monitor and manage our rate via the rate manager or booking suite tab to keep an eye on our competitors price. This allows us to adjust the our rate within a few second. The software is upgraded regularly which, often times, added a new and exciting features on to their software. Recently, we are thrilled with reputation tab which allows us to track all online reviews and see our current rating. It's great for us to quickly respond to reviews from OTAs and Tripadvisor, as well as to recover the hotel reputation through Frontdesk Anywhere software. In short, we're incredibly happy with the report analytics, reservation system, and online reputation channels which save us a heap amount of time on complicated stuff and spare us more time to focus on the real hospitality service with our hotel guests. > > **Cons**: We are looking forward to be using their full function of POS software. At the moment, we use the lite version that comes with the package but the result is great anyway. ----- ### "User friendly." — 4.0/5 > **Doris** | *17 October 2017* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Easy to set up, quick to learn. Visually very clear and pleasant. Easy to run different reports. Use of different colors for different status of the bookings. > > **Cons**: Not able to scroll horizontally so it is hard to see bookings more than a month. No CVV pre-authorisation (CVV can be hidden after pre-authorisation but the system should allow pre-authorisation with CVV checked). Payment between group folio and individual folios should be transferable. Report involving group accounts not always accurate. All emails sent to guest include price information and cannot be omitted - very often guest would think we are sending the same email though the information underneath the price information are different. We are not able to change the subject (Guest Confirmation xxxxx) when sending manual email through the system. No line break or font changes (bold, underline) for additional message under option. More flexible and customized user levels - we try to put add on rate changes and changes in check-in messages at the basic level but not possible. > > Easy to use ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.com.au/software/3069/frontdesk?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/3069/frontdesk) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data