--- description: Review of HiveDesk Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: HiveDesk | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Marketing Project Management Software](/directory/1815/marketing/software) > [HiveDesk](/software/30713/hivedesk) # HiveDesk Canonical: https://www.softwareadvice.com.au/software/30713/hivedesk Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/30713/hivedesk?page=2) > HiveDesk is an employee time tracking software used by BPOs, Call Centers, Agencies, and Software Developers to: 1) Track employee time by tasks, and projects 2) Generate timesheets 3) Review and approve timesheets for payroll and billing 4) Create and assign tasks 5)Track labor cost 6) Manage time-off requests, holidays, and attendance 7) Schedule employees in shifts 8) Optionally capture screenshots 9) Monitor employee activities 10) Generate invoice from timesheets 11) Run shrinkage report, activity reports and charts Sign up for your 14-day Free Trial\! > > Verdict: Rated **4.4/5** by 27 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 27 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: HiveDesk - **Location**: Louisville, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: USD 25.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Plans start at $5/user/month. Add more users by upgrading the plan. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Approval Process Control - Approval Workflow - Assignment Management - Attendance Management - Attendance Tracking - Automatic Time Capture - Availability Management - Billable & Non-Billable Hours - Billable Items Tracking - Billing & Invoicing - Calendar Management - Clock In/Out - Collaboration Tools - Commenting/Notes - Compliance Management - Compliance Tracking - Dashboard ## Integrations (1 total) - Asana ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Marketing Project Management Software](https://www.softwareadvice.com.au/directory/1815/marketing/software) ## Related Categories - [Marketing Project Management Software](https://www.softwareadvice.com.au/directory/1815/marketing/software) - [Online Project Management Software](https://www.softwareadvice.com.au/directory/436/web-based/software) - [Task Management Software](https://www.softwareadvice.com.au/directory/1412/task-management/software) - [Small Business Project Management Software](https://www.softwareadvice.com.au/directory/3618/small-business/software) - [Time Tracking Software](https://www.softwareadvice.com.au/directory/3834/time-tracking/software) ## Alternatives 1. [Bitrix24](https://www.softwareadvice.com.au/software/128326/bitrix24) — 4.2/5 (984 reviews) 2. [Wrike](https://www.softwareadvice.com.au/software/3777/wrike-pm) — 4.4/5 (2887 reviews) 3. [BQE CORE Suite](https://www.softwareadvice.com.au/software/37091/bqe-core-project-management) — 4.5/5 (783 reviews) 4. [Replicon Time Tracking](https://www.softwareadvice.com.au/software/2593/replicon-psm) — 4.5/5 (534 reviews) 5. [Hubstaff](https://www.softwareadvice.com.au/software/10942/netsoft-hubstaff-remote-work) — 4.6/5 (1601 reviews) ## Reviews ### "Perfect for Our Business" — 5.0/5 > **Jeff** | *1 February 2019* | Printing | Recommendation rating: 10.0/10 > > **Pros**: It is extremely easy to use and very user friendly and intuitive. My work from home staff never have an issue with it, it has never affected our system or our operation and works quietly and reliably in the background. As the work from home manager, I find the reporting easy to generate. We don't need a complex system and Hivedesk gives us the information we need without a lot of clutter to effectively manage our remote staff. > > **Cons**: There are only a few minor issues. One, when installing, the client itself is easy to install but you usually have to update your Java on almost every new install. Hivedesk does provide a link to update Java when needed which is nice, but it has to be done on most installs. Secondly, while there response through the intercom message system is fast and very effective, it would be nice if they had a live support or customer service number. > > Our experience with Hivedesk has been stellar and in fact we have recommended it to many of our clients as well. We have a large contracted services footprint and many clients have asked us how we manage it and we have told them of Hivedesk. We love the ease of use and simplicity of the client and interface. ----- ### "Tracking time with HiveDesk" — 5.0/5 > **Luis** | *16 November 2023* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: It is a great tool to tracking time, it is affordable and easy to implement. > > **Cons**: Some features are not easy to find, like changing work sessions. > > We have been using HiveDesk for more than two years, they have improved the features and interface to make it more user friendly. ----- ### "Value for money product" — 3.0/5 > **MATHEW** | *10 November 2023* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Tracking developer's time and productivity. Also the random screenshots. > > **Cons**: The speed at which the reports are generated is very slow. Overall admin reports can be improved. ----- ### "Crucial to managing a team of hourly remote workers." — 5.0/5 > **Verified Reviewer** | *25 January 2019* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Hivedesk allows us to manage remote workers in multiple time zones and locations. One of the challenges with having remote workers is you don't have the same ability to see they are actually working as you do with in office workers. We use a number of hourly freelance workers and Hivedesk gives us screenshots shots and activity rates to ensure they are working the hours they are billing us for. Its not something we monitor all the time, but rather use as a tool when we think there is a performance issue. > > **Cons**: We have had the occasional setup issue, but this is usually resolved quickly. ----- ### "Keeps Honest People Honest" — 5.0/5 > **Dave** | *22 February 2019* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: We love hivedesk. It allows us to track peoples use and find areas of weakness. Their price level is perfect for us and we love their reporting. > > **Cons**: The one report I want they don't have. We have a request in, but we have not gotten it. Outside of that, very impressed with solution\! > > In today's world, remote work is a given. We use this software to handle those challenges. We tried a lot of the competitors and for many reasons hivedesk won. Plus, team loves their support. Fast and attentive. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/30713/hivedesk?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/30713/hivedesk) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data