---
description: Review of SmartCOMM Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SmartCOMM | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [SmartCOMM](/software/307806/smartcomm)

# SmartCOMM

Canonical: https://www.softwareadvice.com.au/software/307806/smartcomm

> SmartCOMM is a customer communications management software designed to help businesses deliver personalized content via preferred channels. The platform enables administrators to connect with clients through one-way and two-way conversations to facilitate customer engagement.

Managers can send contextually relevant information across multiple channels through email, web, text messages as well as mobile and voice assistants. Additionally, SmartCOMM allows teams to connect the system with pre-existing content repositories to record communications.

Pricing is available on request and support is extended via phone, email, chat and an online contact form.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Smart Communications
- **Location**: Manchester, US
- **Founded**: 2004

## Commercial Context

- **Starting Price**: USD 35,000.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Please contact Smart Communications for pricing details.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Batch Communications
- Compliance Management
- Content Management
- Interactive Content
- Multi-Channel Communication
- On-Demand Communications
- Personalization
- SMS Messaging
- Template Management

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)

## Category

- [Customer Communications Management Software](https://www.softwareadvice.com.au/directory/4742/customer-communications-mngt/software)

## Alternatives

1. [WhatsApp](https://www.softwareadvice.com.au/software/285733/whatsapp) — 4.7/5 (16296 reviews)
2. [Viber](https://www.softwareadvice.com.au/software/146449/viber) — 4.4/5 (4058 reviews)
3. [Text Request](https://www.softwareadvice.com.au/software/306855/text-request) — 4.6/5 (1193 reviews)
4. [Telegram](https://www.softwareadvice.com.au/software/146545/telegram) — 4.7/5 (6406 reviews)
5. [Sociocs](https://www.softwareadvice.com.au/software/377457/sociocs) — 4.6/5 (118 reviews)

## Reviews

### "A service level that exceeds expectations" — 5.0/5

> **Timothy** | *28 January 2025* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: It feels like a fully developed SaaS solution. It holds a lot of capabilities and uses an open standard approach. So no proprietary script languages like a lot of competitors.
> 
> **Cons**: There is not much to dislike, if anything, because it’s so mature, it has more functionality and becomes a bit more challenging in the beginning to learn
> 
> The support team is extremely helpful and in case there is an issue, transparent and quick to respond and resolve issues. Enhancements are quickly assessed and I really have the feeling I have influence in the direction of the product\!

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/307806/smartcomm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/customer-communications-mngt/smartcomm-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/307806/smartcomm> |
| en-GB | <https://www.softwareadvice.co.uk/software/307806/smartcomm> |
| en-IE | <https://www.softwareadvice.ie/software/307806/smartcomm> |
| en-NZ | <https://www.softwareadvice.co.nz/software/307806/smartcomm> |

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