--- description: Review of RepairDesk Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: RepairDesk | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Mobile Point of Sale Systems](/directory/1400/mpos/software) > [RepairDesk](/software/30973/repair-desk) # RepairDesk Canonical: https://www.softwareadvice.com.au/software/30973/repair-desk Page: 1 / 11\ Next: [Next page](https://www.softwareadvice.com.au/software/30973/repair-desk?page=2) > RepairDesk is a modern repair shop management software perfectly suited for automating operations in single-store, multi-store, franchise and mail-in repair depot businesses. The software is highly customizable to each particular business' workflow and is designed to serve many industry verticals including cell phone repairs, computer repairs, drone repairs, electronic repairs, watch \& jewelry repairs, shoe repairs and a whole lot more. Using RepairDesk allows repair store owners to create product/service listings and align different repair modules as they see fit. This gives RepairDesk a truly versatile approach to running your repair business just the way you want it. RepairDesk offers 40+ powerful integrations and modules with popular services such as QuickBooks, Xero, Square, Zapier, and a whole host of others. Available in 30+ languages, it is trusted by more than 2,700 businesses worldwide. Supplementing the experience is a built-in payment processing service that lets customers perform business transactions at great rates with no extra configuration once you sign on for it. Get started with RepairDesk today to seamlessly track repair jobs, manage inventory, order stock \& manage your repair store. Save over 1,000 hours a year on critical tasks \& run a more profitable business. Try here: https://www.repairdesk.co/ > > Verdict: Rated **4.7/5** by 244 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 244 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: RepairDesk - **Founded**: 2014 ## Commercial Context - **Starting Price**: USD 99.00 - **Pricing model**: Flat Rate - **Pricing Details**: RepairDesk offers a free 14-day trial, allowing users to explore its features before choosing a plan. The Essential plan starts at $99/month per store and is designed for single-store repair businesses, including unlimited tickets and 5 users per location. The Growth plan, ideal for multi-store businesses and franchises, starts at $149/month per store, supporting unlimited tickets, 8 users per location, and advanced reporting. For specialized needs with mail-in repair and RD Connect, the Advanced plan is custom-priced, offering unlimited tickets and users with tailored features. Discounts are available for annual subscriptions paid upfront. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Polish, Portuguese, Spanish, Traditional Chinese - **Available Countries**: Algeria, Angola, Argentina, Australia, Benin, Botswana, Brazil, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Canada, Cape Verde, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo - Brazzaville and 58 more ## Features - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Alerts/Notifications - Backup and Recovery - Barcode Recognition - Barcode/Label Management - Barcode/Ticket Scanning - Barcoding/RFID - Billing & Invoicing - Billing Portal - Bulk Send - CRM - Calendar Management - Cash Management - Catalog Management - Client Portal - Commission Management ## Integrations (19 total) - Clickatell - Google Calendar - M360 - Mailchimp - PayPal - QuickBooks Online - QuickBooks Online Accountant - RingCX - SMS Broadcast - SMSGlobal - ShipStation - Shopify - Square Payments - Stripe - Tyro ... and 4 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Mobile Point of Sale Systems](https://www.softwareadvice.com.au/directory/1400/mpos/software) ## Related Categories - [Mobile Point of Sale Systems](https://www.softwareadvice.com.au/directory/1400/mpos/software) - [Tablet POS Systems](https://www.softwareadvice.com.au/directory/1451/tablet-pos/software) - [Retail Inventory Management Software](https://www.softwareadvice.com.au/directory/30/inventory-management-software/software) - [Retail Accounting Software](https://www.softwareadvice.com.au/directory/31/accounting-software/software) - [Wireless / Cellular POS Software](https://www.softwareadvice.com.au/directory/35/cellular-wireless-pos-software/software) ## Alternatives 1. [Clover](https://www.softwareadvice.com.au/software/61761/clover) — 3.8/5 (567 reviews) 2. [BytePhase](https://www.softwareadvice.com.au/software/258659/BytePhase) — 4.9/5 (15 reviews) 3. [RepairShopr](https://www.softwareadvice.com.au/software/38543/repairshopr) — 4.4/5 (127 reviews) 4. [RepairCMS Ultimate](https://www.softwareadvice.com.au/software/523865/RepairCMS-Ultimate) — 5.0/5 (5 reviews) 5. [Repair Spots](https://www.softwareadvice.com.au/software/231346/repair-spots) — 5.0/5 (5 reviews) ## Reviews ### "Great customer service after poor service from competitor\!" — 5.0/5 > **Oliver** | *9 July 2021* | Computer Hardware | Recommendation rating: 9.0/10 > > **Pros**: Sales and support team were quick and efficient, especially \[SENSITIVE CONTENT\], who was really good, not pushy and understood that as a small business, my operations came before making this purchase, his knowledge was second to none and I felt that he really wanted to tailor the experience to my needs. > > **Cons**: There's a lot to setup, but worth it\!\!\!\! ----- ### "Repairdesk is the gold standard for repair shops." — 5.0/5 > **Dustin** | *11 April 2025* | Consumer Electronics | Recommendation rating: 10.0/10 > > **Pros**: The Repairdesk staff is very responsive to the needs of repair shops. The software has not remained stagnant and has improved through the years I have been using it. > > **Cons**: I have ran into some issues such as with the user interface and the SMS messaging system. In both instances repairdesk made changes to the system to restore this functionality. > > I am very satisfied with the repairdesk platform/service. ----- ### "Perfect in all way" — 5.0/5 > **Anthonie** | *8 May 2019* | Consumer Electronics | Recommendation rating: 10.0/10 > > **Pros**: -Easy to use -A Lot of integration to help your business -The team is awesome and friendly -Cheapest on the market > > **Cons**: There's no real cons, they improve the sofware everyday with the help, idea and needs of users... Can't ask more than that. ----- ### "Best Agent (\[sensitive content hidden\])" — 5.0/5 > **Abdul Saboor** | *2 January 2026* | Retail | Recommendation rating: 7.0/10 > > **Pros**: The system is very helpful for people who are in electronics repair industry. And overall the system is really easy to use and good customer support even though we had connected to many people for support but \[sensitive content hidden\] is super knowledgable and knows how to explain everything. We upgraded to new software not to have anymore issues which \[sensitive content hidden\] helped us with. card processings are also really fast havent encountered any issues with security either. overall good value for money and happy on the purchase of the new software which \[sensitive content hidden\] showed us. > > **Cons**: before we had problems with support but after we got connected to \[sensitive content hidden\] everything is smooth now. Thank You \[sensitive content hidden\] ----- ### "Great Platform with Excellent Support and Customization" — 5.0/5 > **Aaron** | *10 October 2025* | Environmental Services | Recommendation rating: 10.0/10 > > **Pros**: I’ve been really happy with RepairDesk\! The customer service and support team are always responsive and helpful. The platform is very easy to use and has everything I need — and more. I especially love how customizable it is, allowing me to tailor it perfectly to my business. Highly recommend\! > > **Cons**: The only downsides I’ve noticed are that you can’t edit workflows once they’ve been used in a ticket, which can be a bit inconvenient, and occasionally the automated emails don’t send — though that issue is pretty rare. > > The help setting up and creating the platform bespoke to my needs was great\! \[sensitive content hidden\] was there for me by email, phone and video calls when ever i needed\! ----- Page: 1 / 11\ Next: [Next page](https://www.softwareadvice.com.au/software/30973/repair-desk?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/30973/repair-desk) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data