About YouScan











YouScan pricing
YouScan does not have a free version but does offer a free trial. YouScan paid version starts at USD 299.00/month.
Alternatives to YouScan
YouScan Reviews
Feature rating

- Industry: Accounting
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Great social media listening tool with wide coverage of sources
YouScan has impressive coverage of social media sources, ensuring we get all important mentions. The tool keeps improving overall. The team is very customer-centric, quick to respond, and helpful whenever we need to clarify something.
Pros
YouSacn lets us pay close attention to our audience's opinions and popular discussion topics. It's handy for spotting trends that come and go with the seasons and how these trends affect what users say online. The Audience Analysis feature helps us catch any shifts in the audience's interests. Thus, we can adjust our communications based on fresh, real-time data.
Cons
We haven't run into any significant issues. It would be great to see even more flexible customer dashboards.
- Industry: Health, Wellness & Fitness
- Company size: 501–1,000 Employees
- Used Weekly for 1-5 months
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Review Source
Highly recommend Yuscan to anyone who wants to stay ahead of the curve in managing brand...
Pros
I work at medical laboratory environment, we were need of a solution to streamline and expedite our customer feedback tracking process. Manually sifting through feedback was not just time-consuming, but it often led to the discovery of already escalated discussions or situations that could have been readily averted had we been able to react more promptly. Yuscan became our ally in this, illuminating even the hidden corners of forums where feedback was left. It has also allowed us to spot untagged posts on social media where our company's name was simply mentioned.Also we use Yuscan alert system, any mention of key words or phrases triggers an immediate alert, which keeps me constantly informed and primed for action. With this tool, our awareness is heightened, enabling us to respond swiftly to potential crises or opportunities.Yuscan is not only invaluable for tracking customer feedback but it also offers allowing us to monitor our competitors. This has opened a window into understanding their communication topics and the channels they utilize, giving us deeper insights into our market landscape.I also liked their customer service. Their prompt, detailed, and amicable responses to my queries have shown me their profound understanding of their service, their passion for what they do, and their sincere value for their customers.
Cons
It takes time and desire to learn how to work with the system. We spent a lot of time to choose the right keywords for our queries. But the customer support service is very helpful in this.
Alternatives Considered
LOOQME HubReasons for Choosing YouScan
The services I used before allowed monitoring only manually.Switched From
Google Alerts
- Industry: Consumer Goods
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
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Review Source
Great mentions collection, still to improve with analitics
Overall after we've built social listening ecosystem, where YouScan role is just data collection -- it is fine, excluding the pain of manual downloading of several thousand hundred mentions when one download is limited to 10 thousand
Pros
Switching to YouScan from one of the international players helped us to gather much more posts in Russian. Also the software is better suited for local social networks.
Cons
However, it is not designed for multi-branded and multi-category business, where you would like to track SOV of over 100 brands in 3 categories. The software doesn't provide such ability from the box, so it is used for data collection and analytics are done externally.
Data transfer via API is available only at the most expensive plans.
Stories are not captured.

- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Effective and convenient tool for managing brand reputation online
My experience with YouScan is positive. Thanks to AI sentiment detection, mentions categorization and analysis, my team got more time to engage with our customers and meet their needs better. Also, the customer support team is very helpful and responsive.
Pros
YouScan streamlines my team's workload. It's great at organizing all the feedback into clear categories, which lets us quickly grasp what our customers say, particularly when they're bringing up concerns or questions.
Cons
So far, I haven't encountered any significant downsides. It covers all our needs just fine.
Response from YouScan
Thank you, we appreciate your positive feedback and will continue to improve our social listening tool for delightful user experience and the most efficient AI-powered social listening!

- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Helps us make data-driven decisions
Pros
YouScan is a tool that simplifies the brand audit by providing crucial information about its strengths and weaknesses, consumer profiles and comments, top sources, influencers, etc. And we are a digital marketing agency that helps our clients grow sales and engage their audiences. With YouScan data and our professional expertise, we are able to give to our clients even more value.We appreciate the quantity of information YouScan collects as well as the versatility of its use, filtering, presentation, and reporting. Any viewpoint required can be obtained, and we can then present it to our client.We also enjoy asking Insights Copilot our questions because its intelligent and precise conclusions help us identify insights with minimal effords.
Cons
The tool meets our needs exactly. Although we don't have any major concerns, YouScan is constantly being improved, so we always share our suggestions with our manager and support staff.
Response from YouScan
Thank you, Alexander. We are delighted to hear that YouScan has been instrumental in achieving your goals and providing even more value to your clients.