--- description: Review of YouScan Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: YouScan | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Social Media Monitoring Software](/directory/4221/social-media-monitoring/software) > [YouScan](/software/310323/youscan) # YouScan Canonical: https://www.softwareadvice.com.au/software/310323/youscan Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.com.au/software/310323/youscan?page=2) > YouScan is an AI-powered social listening platform, designed to empower brands, agencies and startups in monitoring consumer opinions and mentions of their products or brand, thereby enabling the discovery of invaluable insights. The platform offers text, image, and sentiment analysis, trend detection, smart alerts, auto-categorization, spam filtering, visual insights, and recently announced – Insights Copilot, an intelligent social media listening AI Agent. By leveraging YouScan, marketers, researchers, CX experts, and PR professionals gain a comprehensive understanding of their customer base by delving into three pivotal aspects: 1. "What they say" With the aid of YouScan's robust text analysis capabilities, particularly the integration of AI Agent – Insights Copilot, effortlessly comprehending consumer opinions about brands, competitors, and events becomes a reality. 2. "What they do" YouScan's Visual Insights delve into the world of social media images, providing an in-depth analysis of real-life interactions between people and brands or products. This includes the identification of brand logos and the generation of automated reports infused with visual content analysis. 3. "Who they are" YouScan's Audience Insights feature proves indispensable in understanding the demographics, interests, and occupations of people engaged in discussions pertaining to brands and various topics across social media platforms. Additionally, YouScan offers seamless integration with numerous third-party CRM, HelpDesk, and messenger applications, like Slack and Microsoft Teams. Comprehensive customer support is provided through multiple channels, including phone, email, and extensive documentation. > > Verdict: Rated **4.9/5** by 111 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 111 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: YouScan - **Location**: Egkomi, Cyprus - **Founded**: 2009 ## Commercial Context - **Starting Price**: USD 499.00 - **Pricing model**: Other (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Brazilian Portuguese, English, Spanish, Ukrainian - **Available Countries**: Albania, Andorra, Anguilla, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, British Virgin Islands, Bulgaria and 91 more ## Features - @mentions - AI/Machine Learning - API - Access Controls/Permissions - Activity Tracking - Alerts/Notifications - Audience Analytics - Audience Engagement - Audience Targeting - Benchmarking - Boolean Search - Brand Tracking - Campaign Analytics - Campaign Management - Charting - Collaboration Tools - Commenting/Notes - Competitive Analysis - Competitor Monitoring - Content Management ## Integrations (8 total) - Freshdesk - HubSpot CRM - Instagram - Meta for Business - Microsoft Teams - Slack - Twitter/X - Zendesk Suite ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Social Media Monitoring Software](https://www.softwareadvice.com.au/directory/4221/social-media-monitoring/software) ## Related Categories - [Social Media Monitoring Software](https://www.softwareadvice.com.au/directory/4221/social-media-monitoring/software) - [Social Media Analytics Tools](https://www.softwareadvice.com.au/directory/3525/social-media-analytics-tools/software) - [Social Listening Tools](https://www.softwareadvice.com.au/directory/4477/social-listening-tools/software) ## Alternatives 1. 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I really enjoy the cross-channel conversation breakdowns and sentiment functionality. > > **Cons**: Our team could use additional filtering options on the Topics page. With a high volume of Topics, additional tags could help sort through topics quicker and allow teams to filter for their own projects. > > My experience using YouScan has been extremely positive so far. The training process was fast and comprehensive and our bi-weekly meetings with \[sensitive content hidden\] have been helpful and engaging, especially as we explore new features that I haven't discovered yet on my own. ----- ### "Youscan has superior features vs others tool." — 5.0/5 > **Ileana** | *24 June 2025* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: It helped our organization tracking conversation from a diverse sources including meta and TikTok, which we were not capable to do using other platforms. > > **Cons**: Some filtering, searching or historical collection process can be more manual than other platforms . > > It has been a great experience to discover all the options this tool has to optimize the team's analysis time. ----- ### "A Game-Changer in Social Listening & Visual Insights" — 5.0/5 > **Sage** | *17 September 2025* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: YouScan has completely transformed the way our team approaches social media monitoring. It’s not just another listening tool—it’s a platform that actually delivers intelligence we can act on. The biggest game-changer for us has been the logo recognition feature. We’re now uncovering brand mentions in user-generated content that would’ve flown completely under the radar before. This has helped us surface valuable insights and even detect high-profile mentions that were previously invisible to traditional text-based tools. We’ve used other platforms in the past, but none have come close to what YouScan offers in terms of visual analysis and AI-driven context. It’s helped us spot trends earlier, understand how our brand is being seen and shared, and even flag emerging opportunities or risks—all in real time. Simply put, YouScan has raised the bar for what we expect from a social listening platform. It’s become an essential part of how we track our brand presence and stay ahead in an increasingly visual online world. > > **Cons**: I don't like that YouScan charges per feature - it would be much nicer if features were inclusive with builds within that. > > Overall, our experience has been great. The features have set our team apart and the YouScan team has been nothing but great to work with\! ----- ### "Highly recommend Yuscan to anyone who wants to stay ahead of the curve in managing brand reputation" — 5.0/5 > **Viktoriia** | *31 May 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I work at medical laboratory environment, we were need of a solution to streamline and expedite our customer feedback tracking process. Manually sifting through feedback was not just time-consuming, but it often led to the discovery of already escalated discussions or situations that could have been readily averted had we been able to react more promptly. Yuscan became our ally in this, illuminating even the hidden corners of forums where feedback was left. It has also allowed us to spot untagged posts on social media where our company's name was simply mentioned.Also we use Yuscan alert system, any mention of key words or phrases triggers an immediate alert, which keeps me constantly informed and primed for action. With this tool, our awareness is heightened, enabling us to respond swiftly to potential crises or opportunities.Yuscan is not only invaluable for tracking customer feedback but it also offers allowing us to monitor our competitors. This has opened a window into understanding their communication topics and the channels they utilize, giving us deeper insights into our market landscape.I also liked their customer service. Their prompt, detailed, and amicable responses to my queries have shown me their profound understanding of their service, their passion for what they do, and their sincere value for their customers. > > **Cons**: It takes time and desire to learn how to work with the system. We spent a lot of time to choose the right keywords for our queries. But the customer support service is very helpful in this. ----- ### "Excellent costumer support" — 5.0/5 > **Priscila** | *8 February 2023* | Market Research | Recommendation rating: 10.0/10 > > **Pros**: t's very user-friendly and visually appealing. Their sources are very varied and their AI tag is not perfect but very accurate. There are a lot of filters that make query writing and refining much easier. One small detail that makes a difference it tells you exactly what is wrong with your query so you can easily correct it. Other software I've used only tells you there's something wrong without highlighting where. > > **Cons**: Setting a date range can be tricky, collecting historical data with high mentions can take a full day. The visual insights are great but you can't download an excel file or pdf with the URL's collected, it needs to be done manually. > > Customer support is excellent, they are very quick to answer and always available to help with a solution. They are also open to suggestions on how to improve their software.I highly recommend it. ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.com.au/software/310323/youscan?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/310323/youscan) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data