--- description: Review of SMART Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: SMART | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Service Dispatch Software](/directory/411/service-dispatch/software) > [SMART](/software/312483/smart-software) # SMART Canonical: https://www.softwareadvice.com.au/software/312483/smart-software Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/312483/smart-software?page=2) > SMART Software is a route planning software designed to help businesses manage relationships with customers, vendors and sales prospects. The platform offers ticketing and technician routing functionalities, which enable managers to track and handle service issues. Administrators can forecast vault cash, control inventory and manage vehicle maintenance operations on a unified interface. Additionally, SMART Software allows teams to gain insights into work order details including priority level, territory and hours of operation. Pricing is available on request. > > Verdict: Rated **4.5/5** by 18 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 18 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SMART - **Location**: Effingham, US - **Founded**: 1998 ## Commercial Context - **Starting Price**: USD 59.00 - **Pricing model**: Flat Rate - **Pricing Details**: Please contact SMART for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Accounting Integration - Alerts/Notifications - Billing & Invoicing - CRM - Contact Database - Contract/License Management - Customer Database - Dispatch Management - Driver Management - Electronic Signature - File Storage - GPS - Inventory Control - Inventory Management - Job Management - Live Driver Tracking - Mobile Access - Monitoring - Online Time Clock - Performance Metrics ## Support Options - 24/7 (Live rep) - Chat ## Category - [Service Dispatch Software](https://www.softwareadvice.com.au/directory/411/service-dispatch/software) ## Related Categories - [Service Dispatch Software](https://www.softwareadvice.com.au/directory/411/service-dispatch/software) - [Field Service Management Software](https://www.softwareadvice.com.au/directory/4540/field-service/software) - [Route Planning Software](https://www.softwareadvice.com.au/directory/1917/route-planning/software) ## Alternatives 1. 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Now, I can address a recurrent issue before it has a serious impact on a site and take measured action rather than scrambling to get a fix in place. > > **Cons**: I would love to push the boundaries and incorporate some type of back-and-forth communication between the end user placing the Work Order and the Tech handling the issue. There are a lot of times where a simple reset of a machine will get it back working. I would like to be able to update the work order with a comment to the site (reset machine). At site level, I would love some way for them to update the Work Order on their end by sending an additional comment. Or perhaps, a way for the end user to close the Work Order on their end… problem has been resolved. > > We are not using SMART Software to its fullest, but that which we are using has brought some much needed structure. ----- ### "A Teacher Must\!" — 5.0/5 > **Emily** | *11 August 2020* | Primary/Secondary Education | Recommendation rating: 9.0/10 > > **Pros**: SMART Software has many powerful interactive presentation tools that make old whiteboards or chalkboards obsolete. It allows users to easily write and edit on top of documents or within the SMART Notebook, and there are even editable games and interactive media for presentations. In addition to that, their updated SMART Learning Online Suite lets users create and edit SMART notebooks online, even letting students join for live virtual sessions. > > **Cons**: Although the Online Suite has alleviated some of this, the SMART hardware can be very expensive, and requires additional hardware like projectors (and bulbs which are also very expensive). On top of that, several features were recently removed because of Adobe Flash becoming obsolete (interactive timers and multimedia). Many have been replaced, but not all. > > SMART Software is great for every classroom. As a teacher, the ease of creating and editing presentations, and for allowing students to interact and engage with the software, is amazing. I also love being able to save my Notebooks to use later as review\! Great software\! ----- ### "Good so far" — 4.0/5 > **Brittanie** | *23 July 2020* | Financial Services | Recommendation rating: 6.0/10 > > **Pros**: The software is very user friendly and the support staff is amazing. > > **Cons**: The balances aren't up to date. The bank we use needs a swap after 3 adds for cash and there is no way to keep track of the adds and some locations get filled twice weekly and at this time there is not solution how to do two fills in a week for a location. ----- ### "My experience with Smart Software" — 5.0/5 > **Donald** | *30 August 2018* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: The elimination of all math errors. Collectors doing the correct splits and not missing or forgetting to charge for expense items such plush expense. Other fees such as machine license fees can be set up to collect on a daily basis which is usually pennies a day and much easier to collect from the location. Once the accounts are set up correctly any collector can substitute for another all the account details are set. > > **Cons**: They need to do a test on printing all the various reports, some reports do not fit all the columns on one page and you are not always given the options to page set up for scaling, minor issue but does waste paper sometimes > > We have become more profitable and are able do more without adding more people. We have done several acquisitions since 2014 which is when we implemented the Smart software and have added probably 100 locations to the routes without adding collectors. The money check in process is also streamlined saving office personnel time. ----- ### "Midwest Coin Concepts" — 4.0/5 > **Cindy** | *28 July 2020* | Entertainment | Recommendation rating: 8.0/10 > > **Pros**: The ability for our route sales people to have zero paperwork and go to complete use of laptops when on location. > > **Cons**: We don't have to many complaints about this software. Worked very closely with their team with development and changes we wanted to see and they were happy to help us out. > > less human error when collections are being done. we don't experience the problem with numbers being written down incorrectly. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/312483/smart-software?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/312483/smart-software) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data