--- description: Review of Firmwater LMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Firmwater LMS | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Employee Training Software](/directory/1232/online-training/software) > [Firmwater LMS](/software/31301/firmwater) # Firmwater LMS Canonical: https://www.softwareadvice.com.au/software/31301/firmwater Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/31301/firmwater?page=2) > Firmwater is a cloud-based, SCORM compliant learning management system (LMS) that is specifically designed for training companies. It allows training vendors to organize, distribute, track and report on their content across client sites (multi-tenant platform). Administrators can quickly set up client sites and give them the necessary course library access, branding, settings, and configuration. LMS administration is fast and easy as it can be done from a single clean and intuitive user interface. Firmwater also enables users to design online stores to sell courses online. Clients can have multiple selling models including individual courses, and course bundles. The LMS is able to support single seat (B2C) and multiple seat (B2B) purchase scenarios. Firmwater LMS has all the features of an LMS plus special features for training providers to sell and deliver online courses to large and small customers. Single sign-on (SSO), external LMS integration (host courses on Firmwater, deliver on the client’s platform), and certificate verification are just a few of the features that were specifically added with training vendors in mind. > > Verdict: Rated **4.7/5** by 76 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 76 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Firmwater - **Location**: Toronto, Canada - **Founded**: 2001 ## Commercial Context - **Starting Price**: USD 625.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Pricing is a flat monthly rate, with each plan providing an allotment of 'Active Learners.' An Active Learner is any user who launches course content in a month. They can launch as many courses as they need within the month. Additional active learners beyond your plan are billed per learner. Client Sites are individual, branded training portals, each with its own users, courses, settings, and data Prices are based on a minimum commitment of 1 year paid in equal monthly instalments. Discounted pricing is available for all plans when paid in full annually. - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English, French, German, Spanish - **Available Countries**: Australia, Canada, France, Germany, Ireland, New Zealand, Spain, United Kingdom, United States ## Features - API - Asynchronous Learning - Blended Learning - Built-in LMS - Certification & Licensing - Content Library - Content Management - Corporate/Business - Course Library - Course Management - Course Tracking - Customisable Branding - Learner Portal - Learning Management - Learning Paths/Tracks - Mobile Learning - Multi-Language - Reporting & Statistics - Reporting/Analytics - SCORM Compliance ## Integrations (4 total) - Seal Subscriptions - Shopify - TrackTik - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Employee Training Software](https://www.softwareadvice.com.au/directory/1232/online-training/software) ## Related Categories - [Employee Training Software](https://www.softwareadvice.com.au/directory/1232/online-training/software) - [Cloud LMS Software](https://www.softwareadvice.com.au/directory/1795/cloud/software) - [Computer Based Training Software](https://www.softwareadvice.com.au/directory/3695/computer-based-training/software) - [SCORM-Compliant LMS Software](https://www.softwareadvice.com.au/directory/3709/scorm/software) - [Learning Management Systems for Manufacturing](https://www.softwareadvice.com.au/directory/3804/manufacturing-lms/software) ## Alternatives 1. [Canvas](https://www.softwareadvice.com.au/software/7732/canvas-instructure) — 4.6/5 (4309 reviews) 2. [Moodle](https://www.softwareadvice.com.au/software/4321/moodle) — 4.3/5 (3374 reviews) 3. [Paylocity](https://www.softwareadvice.com.au/software/4537/web-pay) — 4.3/5 (1822 reviews) 4. [Connecteam](https://www.softwareadvice.com.au/software/109560/connecteam) — 4.6/5 (5058 reviews) 5. [360Learning](https://www.softwareadvice.com.au/software/32204/360learning) — 4.7/5 (484 reviews) ## Reviews ### "The Best LMS Value For the Money" — 5.0/5 > **David** | *10 February 2023* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: In my six years using Firmwater software, I have had not one complaint by our more than 6,000 graduates or me. Everything we requested, they either complied or showed us a better solution. After six years, I shopped to see what I might be missing. Within a few days, I knew I would be missing Firmwater. There is something magnetic about providing services beyond expectations that generates a loyal customer base, and Firmwater can count me as one of those. > > **Cons**: When you are using a product and working with Firmwater support teams, there is nothing to like least because we are an e-commerce business, and every report and response translates to increased revenue on some level. If you are in the e-commerce business, you need to take a close look at Firmwater LMS. > > As we grew, we discovered opportunities to bundle our courses and add more products. Then we added a knowledge shop. We know that with Firmwater support, we can continue to scale without the drama. It's refreshing in a way when as the founder, I have no technical background. ----- ### "Great Platform and Even Better Support\!" — 5.0/5 > **Judy** | *28 October 2025* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: The customer service\! The Firmwater team is exceptional—responsive, knowledgeable, and always willing to go the extra mile to help. Every interaction has been positive, and they truly make you feel supported. > > **Cons**: The only minor limitation I've ever had is the inability (as an admin) to log in and see exactly what the user sees. We've found a workaround, but having that option would make troubleshooting or assisting learners even easier. > > Overall, Firmwater LMS has been a great platform—easy to use, reliable, and highly customizable. It makes managing our training programs simple and efficient. Combined with their top-notch support, it’s a solution we’re really happy with and would definitely recommend. ----- ### "Awesome\!\!\!" — 5.0/5 > **Bradley** | *22 August 2018* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: The software is user friendly for a non-skilled individual like myself to not only deliver educational content, but also on the backend for controlling content, managing users, and providing reports. > > **Cons**: Not a durn thing so far :), super easy and I am learning new things all the time. > > My company has been with Firmwater since late 2015, and we could not be happier. Their customer service beats any company I've worked with in the past by leaps and bounds. They genuinly want your business to be successful, and go the extra mile to help us out and learn the software. Well worth the money, and unless prices go up some time in the future I think our relationship will last for a long time. ----- ### "Great LMS for a small company" — 5.0/5 > **Roxanne** | *2 November 2015* | E-Learning > > **Pros**: We can offer custom portals to our corporate clients. Students can print their Certificate of Completion from their Training Plan. > > **Cons**: The per-head registration fee is the same, regardless of the size of the price of the course, but I think this is more our problem than theirs\! > > We've been using Firmwater as our LMS provider since 2010, and it feels like they've grown right along with us. They've always been very responsive to our needs, and provide excellent and speedy tech support. As a very small company, we didn't have the resources or expertise in-house to develop or manage our own LMS, and we didn't have the big dollars needed to develop one. We are content producers, not computer programmers\! Firmwater's SAAS model gave us a way to monetize our content in a way that was affordable and doable for us. Over the past five years, they have continued to develop and improve their product. The relatively new integration with Shopify was fabulous, it made things so much easier. Shopify allows us to use discount codes, which is an important marketing tool for us. And we now use our Shopify webstore as our website, saving us some money and making it easier for us to update our own content. ----- ### "Firmwater LMS" — 5.0/5 > **Hal** | *2 November 2015* | E-Learning > > **Pros**: Very quick and personalized support Quick uploads Ability to create private brand labeled sites (known as “clients”) Grant content from a “master” to “clients”, enabling automatic content update Supports locations and departments Many email contact options, including customization of email messages Various options for user setup Ideal for certificates and certifications (including customized certificates of achievement) Logical user interface and process for content management > > **Cons**: Need more backend functions accessible to the user interface (in process) Would be nice to have a "lite" LCMS that supports version control Upgraded user interface for reports and help > > I have been involved in LMS procurement for 15 years for organizations in the public, private and inter-governmental sectors. In my role as COO of Blue House Energy I have been using Firmwater for three years. We chose Firmwater after a detailed review of options, For a training company/organization, Firmwater is the best I have reviewed or used. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/31301/firmwater?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/31301/firmwater) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data