--- description: Review of SignalWire Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: SignalWire | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [API Platforms](/directory/4343/api-management/software) > [SignalWire](/software/317176/signalwire) # SignalWire Canonical: https://www.softwareadvice.com.au/software/317176/signalwire Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/317176/signalwire?page=2) > Designed for businesses of all sizes, SignalWire is a cloud communication platform that helps move calls across various endpoints, handle communication errors, optimize application settings, and more. Key features include data security, third-party integrations, chat/messaging, and campaign management. SignalWire helps businesses deploy VoIP infrastructure, receive OTPs, monitor fraud protection, and convert text-to-speech on a unified platform. > > Verdict: Rated **2.8/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **2.8/5** | 6 Reviews | | Ease of Use | 2.7/5 | Based on overall reviews | | Customer Support | 2.7/5 | Based on overall reviews | | Value for Money | 2.8/5 | Based on overall reviews | | Features | 2.8/5 | Based on overall reviews | | Recommendation percentage | 50% | (5/10 Likelihood to recommend) | ## About the vendor - **Company**: SignalWire ## Commercial Context - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Contact SignalWire for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Andorra, Armenia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bosnia and Herzegovina, Brunei, Bulgaria, Cambodia, China, Croatia, Cyprus, Czechia, Denmark and 82 more ## Features - 2-Way Messaging - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Campaign Management - Chat/Messaging - Data Security - Mass Texting - Multi-Campaign - Open Rate Tracking - Reporting/Analytics - SMS Marketing - SMS Messaging - Scalability - Scheduled Messaging - Shortcodes - Third-Party Integrations - Unified Communications ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [API Platforms](https://www.softwareadvice.com.au/directory/4343/api-management/software) ## Related Categories - [API Platforms](https://www.softwareadvice.com.au/directory/4343/api-management/software) - [Cloud Communication Platforms](https://www.softwareadvice.com.au/directory/4386/cloud-communication/software) - [IVR Software](https://www.softwareadvice.com.au/directory/1572/ivr-system/software) - [SMS Marketing Software](https://www.softwareadvice.com.au/directory/4532/sms-marketing/software) - [App Development Software](https://www.softwareadvice.com.au/directory/4499/app-development/software) ## Alternatives 1. [Bitrix24](https://www.softwareadvice.com.au/software/128326/bitrix24) — 4.2/5 (989 reviews) 2. [Twilio](https://www.softwareadvice.com.au/software/390005/twilio) — 4.4/5 (501 reviews) 3. [JustCall](https://www.softwareadvice.com.au/software/75453/justcall) — 4.1/5 (224 reviews) 4. [Squaretalk](https://www.softwareadvice.com.au/software/30221/innitel-predictive-dialer) — 4.9/5 (102 reviews) 5. [TextP2P](https://www.softwareadvice.com.au/software/90076/textp2p) — 5.0/5 (125 reviews) ## Reviews ### "Provides comprehensive phone number and SMS/MMS but too much emphasis on FreeSwitch" — 5.0/5 > **Robin** | *12 September 2020* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: Price point is very attractive--more than "competitive," it vastly undercuts most competition. It also provides MMS video support that Twilio and many other MMS APIs lack. > > **Cons**: Emphasis is on Freeswitch and it is rather finnicky to set up to use with Asterisk/FreePBX ----- ### "Affordable software for SMS marketing" — 4.0/5 > **Roja** | *15 January 2024* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: First thing is very affordable software.Amazing reliability and outstanding support. > > **Cons**: If as a beginner for this field....slitly difficult to handle ----- ### "Pathetic service, account shutdown by Agent With 0 Knowledge" — 1.0/5 > **Sarbjeet** | *7 October 2023* | Information Technology & Services | Recommendation rating: 0.0/10 > > **Pros**: Nothing to be liked about this company other than their flashy website lol > > **Cons**: Their agent \[sensitive content hidden\] Rude attitude and lack of knowledge about Telecom, , Fake billing increment to steal money from our account, lack of voip industry terms, accusing us of fraud, shutting down our account for no valid reason > > Pathetic and worst ----- ### "Best Lead Gen Solution for Small Businesses" — 5.0/5 > **Shaikat** | *8 December 2022* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I liked the pricing structure, and as a small business owner, it's a huge money-saver. You won't get anything more affordable and better than SignalWire if you're in the lead gen industry. > > **Cons**: I wish they had an intuitive call-tracking system built into their dashboard. ----- ### "Hidden charges billing is 1min increments, charges for 2 legs on the same call. Clueless CS" — 1.0/5 > **Nikolai** | *14 September 2021* | Marketing & Advertising | Recommendation rating: 0.0/10 > > **Pros**: Ability to integrate via limited API. Low cost MRC > > **Cons**: The service doesn't disclose to you that they are very expensive to use if you getting any inbound calls. Charges on 2 legs with 1min increments. your minimum charge per inbound call is around $0.007 even if the call is one second. This is very expensive. > > Clueless customer service. after we spend time and money to integrate to our side, suddenly suspended and account without any reason given. Requires personal docs for a company account. Refused to refund any money for unused services. I would stay away from this company. There are many companies that provide better and cheaper services. I've regretted spending all the money to integrate our phone system with them just to have account suspended without any explanation. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/317176/signalwire?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/317176/signalwire) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data