ELMO Software

Pros

Superb Customer Service and Support Staff: Throughout both the pre- and post-implementation phases, I received assistance that was competent, fast, and effective. Simple Leave Request Form with Leave Balance View. And to conduct evaluations for supervisors to examine. The dashboard is also quite helpful for data retrieval.

Cons

One email will be sent upon enrollment in a new course. As a gentle reminder, I prefer many reminders. The employee data part is not as aesthetically pleasing as the rest of the screen display.

Pros

The ease to pick-up and learn this platform, back end. I have used other products that have been far more complicated.

Cons

There are limitations, as with all systems. The 2 way integration with ELMO pay is a particular pain point resulting in duplication of work effort and not being able to create reports in Analytics combining HR Core and Payroll

Pros

Forms provide flexibility in development. Employee management of documentation is easy.

Cons

Lost most of my hair setting it up, lost more trying to change how departments wanted it to run, and more when trying to sort out their software bugs for them.
It is badly managed, badly put together hodgepodge of software that has no place in being part of the HR realm.

Alternatives Considered

Reasons for Choosing ELMO Software

Switched From

Reasons for Switching to ELMO Software

Pros

easy learning and keeping the the record of my health learning

Cons

Each time entering username and password

Pros

ELMO Software is a standout tool in HR management. Its comprehensive suite of solutions is incredibly user-friendly, covering everything from onboarding to payroll and performance management. The versatility of the platform truly shines when coordinating a multitude of HR tasks. The real-time data insights provided are second to none, allowing for actionable decisions to improve workforce engagement and productivity. Additionally, ELMO's commitment to integrating with existing systems makes implementation smooth and hassle-free.

Cons

Cannot really think of anything, the whole thing is pretty intuitive and easy to use.

Pros

On face value it appears good, but in reality they claim it can do all sorts of things that it just can't do.

Cons

- Highly deceptive sales process - they won't let you preview the product or test it in any way before signing up.
- False sales; salesperson promised us features that don't exists
- Completely non existent customer support
- Outdated, clunky and buggy software - parts of it even rely on Flash, which hasn't been supported on Apple products since 2007
- They're quick to refer to their inhouse legal team when you want to question the contract and won't entertain ideas of leaving the platform
BEWARE! We've been trapped and are now locked in for three years with a complicated and completely unusable product. It's an absolutely disgusting team of people who have no respect for the customer at any stage of the journey - they just want to get you signed up and then you're treated like garbage.

Pros

The Onboarding and Performance modules are the only good modules we have used in ELMO

Cons

There is no option to save pdf's or other documents (emails) in employee's profile , believe it or not, so we have to compile employee files separately which defeats the purpose for the system . After many conversations with our account manager there has been no definitive timeframe to rectify this huge problem. Also the salary doesn't automatically feed to key pay (our payroll system) , so we have to add the salary in both ELMO and our payroll system separately . Setting up ELMO has been complicated. When sending pay or leave related emails the link doesn't work. Again no timeframe to rectifying this problem.

Pros

very easy to use and understand . However I imagine it is developed in north America and I do question have connected the understand of us people here in New Zealand . I . E there prehaps should be some more flexibility with selecting working job roles and also market sectors to choose from or enter our specific application in job and market approach . I . E , we sell engineering steels to the general fabrication market also the heavy structural steel industry here in New Zealand.

Cons

This is the first time to be introduced to ELMO and hats off to our markets people for having the forethought to present this software app for the benifit of our employees.

Pros

The leave monitoring and the update from the management. You will be updated and know what happen to the management. Specially for the offshore team

Cons

When i first log in my other password that was in my computer was remove

Pros

Easy to access, and straightforward information

Cons

Very good software, and nothing least I like. I enjoyed

Pros

Perfect Integration with our HR and compliance PD requests

Cons

Nothing that I can recall at the moment.

Pros

This software is so simple to implement and once implemented it has saved myself and other managers so much time. In particular having project based work our Onboarding process has become so streamlined now we can onboard high numbers of employees at the same time.
As a Performance Appraisal system we found ELMO easy to develop and roll out. Our company had not been keen on Performance Appraisals in the past but ELMO was so well embraced we had 100% update on the first appraisal round.
We also find the more you use the system the more proficient you become.
The support provided by ELMO during the project implementation phase has been extremely supportive. We are now using the Help Desk and our issues are usually resolved within 24 to 48 hours.

Cons

If an employee has not completed all their documentation we would like an automatic alert. At this stage we need to manually check on this.

Pros

The learning modules are clear and simple to understand. They are not too lengthy that I lose interest in them. I am able to go back if I missed something too.

Cons

The performance plan. It is not helpful to an employee at all. Perhaps if I got to write my own goals I would care about it more. It is just another thing I have to do to tick boxes, so I think it is a waste of time.

Pros

It's straightforward and the support available makes up for any uncertainty or challenges I have experienced.

Cons

The contracts module, if not purchasing the recruitment module, is quite clunky and unclear. There is very limited access to training material on it; luckily my implementation consultant is brilliant.

Alternatives Considered

Pros

Easy to Navigate and Access. Summary of all data is clear and easy To understand

Cons

Limited only to Australian platforms when it comes to Finance and Banking.

Alternatives Considered

Reasons for Switching to ELMO Software

Pros

ELMO has significantly reduced the administrative time of many processes. This includes areas such as setting up and maintaining employee databases, recruitment processes, and training and development assignments. The system is very user-friendly, with many of our management personnel commending the system on how easy it is to use compared to previous systems and processes.

Cons

There are a few small items that I would like to see rolled out to assist in the management of our employee database. The main item would be a function to place an employee on Parental Leave. Ideally this would remove them from the reporting lines in the org charts and have them in a 'floating position' so that they are still counted in our head count and FTE metrics, but don't affect the reporting lines whilst on leave.

Pros

The pleasant UI and the way the system has been implemented for staff is well thought out and easy to navigate.

Cons

Nothing springs to mind unless you include the "user to keyboard interface". You know, the one who always forgets his password.
Whilst it is very simple to reset, i'm running out of passwords.

Pros

Good integration with daily workflow, and compiled in a very respectful towards the learner

Cons

Not difficult at all, very understanding and easy to learn

Pros

Intuitive userface, timely alerts, made it simple and easy to view pay, leave etc.

Cons

Fomatting of text within performance mangement

Pros

Ease of use and ability to implement product is very high

Cons

You currently don't have the ability to have two managers

Pros

great for continous learning and imprivement

Cons

not able to integrate to the whole range of users.

Pros

The only thing that was in line with the salesperson's demo was rewards and recognition.

Cons

The customer service is horrible, it is always on you to chase them.

Pros

Its a ready reckoner to learn the topics of my interest and work

Cons

There can be more audio and video stuff to learn and fully understand the topic

Pros

Great management software. Brings transparency to ones performance

Cons

I did not have any bad experience with this software.

Pros

Easy to use for my employee's performance review

Cons

I don't have encounter any during my usage

Pros

User-friendly and I like the design, easy to get started but can be improved in the future to be more powerful.

Cons

Sometimes, the function is not clear and makes me confused.

Pros

Easy to use and a very handy software for a small company

Cons

All features have been great and I have noticed no issues with the software so far

Pros

First day using Elmo and too early to tell but I appreciate those who have done much

Cons

Too early to say, but so far so good, as we have just been introduced to this system.

Pros

User Friendly and very easy to use. Love it

Cons

Hang s up a bit. There pop up suggestions but at the end you need to type in the information it needs

Pros

Nice interface, everything is at a glance and the features are easy to use. The icons for each heading is very helpful as well.

Cons

Perhaps more make the borders between the tasks and whatnot on the homepage a bit larger so it's a bit more easy to distinguish.

Pros

Easy to use, efficient for time-management and to enter new / old employee details.

Cons

Individual link sent for first time access, confusing.

Pros

It suits the business requirement.Has some great features.The concept of updating the system from time to time is excellent, which means the employer doesn't have to look for other options and upgrade the system as per the latest software.

Cons

Yes, like downloading the course material.Currently, there is no option to download the course handbook, and after assigning the course to staff, the employee raised such a request.

Alternatives Considered

Reasons for Switching to ELMO Software

Pros

There are few redeeming features about ELMO Payroll. It appears to have been developed on the run using a 3rd party payroll system most likely from USA

Cons

Features that are critical are least developed such as reports from which to compile a general ladger payroll journal for uploading to an accounting system; termination transactions get included in the pay period of termination reports rather then being able to produce an 'extra' pay period; the conversion from existing to new system was as bad as it could possibly get in terms of communication with ELMO, manual data entry when uploading files fails and inconsistency with leave entitlements computation - ELMO expresses annual leave in days and long service leave in weeks - what happened to hours ??

Pros

Visually ELMO is easy to navigate and logical to use. Suits us for performance reviews and new starters.

Cons

Reporting. We would like to be able to get learning hours in a report that is "good looking" not having to download a csv file only to then have to filter, sort and "make pretty" for use. This is important to us because learning hour are required for Nurses to keep their qualifications and certifications.
Also, most of the help received by ELMO System Experts could do with some improvement. They don't seem to understand the needs of the client/customer when working with them to come up with solutions.

Pros

The module is clear, straightforward and provides key information supported with relevant visuals to enhance understanding especially if you are not a non-native speaker of English. Navigation is easy and and progress is recorded and indicated accurately.

Cons

I just used the learning module as a required training path from my employer. In one of the tests' questions, I made a wrong choice and scored 75% in my first trial. As feedback is provided immediately, I can see what the correct option is. So I went back and tried it again, choosing the right option as suggested by the feedback from the software. When I did so, my answer was still wrong. So I tried the third time, using my original answer, and it's still wrong. And I tried it again the fourth time using the suggested correct answer, and it's still wrong anyway. I've tried numerous times and now got confused. To be fair, my original answer would to some extent be right as no indication in the modul that the reading would lead to choosing the other options. Given it is a training module, and all information should be made in reasonable ways to allow readers to make intended conclusion or to assume the intended understanding, when the answers or options are hard to guess from the reading, I think the module needs further checking for content validation and construct reliability so the modul test is relevant to the module content. IMHO. Thanks.

Pros

Elmo has come a long way in the past few years from both the user and staff manager views. It was a dread in the past and now it provides a valuable and easy to use tool. This latest version has given me the inspiration to consider how this may be better used to facilitate the training of graduate students.

Cons

It would be interesting to have a "you might like" or optional courses section so that employees etc who might be looking for other areas to grow in can elect to do optional training for example in a university context a person from one of the Arts disciplines might like to learn more about animal care and ethics and thus want to do that module.

Pros

The implementation was seamless and the staff at ELMO go over and above to ensure you get the most out of the system. We have gained the most benefits out of the Onboarding, Learning & Performance modules.

Cons

Some limitations in the rostering software but ELMO are very proactive in continuously developing and improving the software

Alternatives Considered

Reasons for Choosing ELMO Software

Switched From

Reasons for Switching to ELMO Software

Pros

Very easy to use and straight forward product. I can see this will be an easy transition.

Cons

I don't think I have been using the softward long enough to give a true indication of what I liked least. TBA.

Pros

I use ESS ELMO software nearly every day in my role; for requesting leave, undertaking mandatory training, keeping an eye on performance KPI's and measurement.

Cons

Finding a payslip from my company is difficult.

Pros

User friendly software and could easily understand the modules

Cons

Long modules, hopefully they could make the modules brief and short

Pros

Ease of use is high. Clean layout within the software is helpful. Customisation means we are not forced to use pre-defined templates as with some other apps, so we can tailor the forms to suit our business processes.

Cons

The other side of the customisation coin, is that the forms seem to need creating from scratch. At least that's the feedback I have had, as a user, from the staff who are creating the forms, but this might be a gap in their knowledge so might be good to look at Elmo/talk with a rep to see what pre-defined templates they may have available.

Pros

The People and culture features are amazing on ELMO software

Cons

The workflow could be little better in terms of design and execution

Cons

Some fields require manual addition to sections. Option for duplicates not present.

Pros

I think the ease of use and implementation of each of the three modules we currently have; recruitment, on-boarding and learning (including course library) is the main benefit for our business wanting to design and deploy learning modules quickly to our employees, but also makes it easier to implement best practice processes for these which improve workplace efficiencies in how we manage our most important resource, our 'people' component.
The features and functionality of the learning management system I think are really seamless and useful in getting learning modules quickly and effectively produced for our network, so then we can data-mine on this for reporting purposes and auditing.
Having nearly everything automated and available in the end-to-end process of HR, makes it extrememly beneficial for a business to manage the processes and have one portal with all the critical information gathered into. In addition, since the system is a cloud-based software and being client-centric, when we have enhancements to voice, the ELMO Team consider these for future changes and iterations of the platform, making it better and evolving it out for the clients it's designed for.

Cons

The ELMO Survey tool and functionality requires some further enhancements to be made to ensure that it provides more granular data for clients (e.g. like Survey Monkey's design), as this will assist us in drilling down further with certain users/learners of the portal to see for example, how long and how many attempts they take for completing compliance modules etc.

Pros

We use ELMO to track compliance courses, as well as track performance appraisals. It does both of these jobs well enough.

Cons

The course building application is woefully restricting and dated. We don't use it anymore, and create eLearning modules in a different program to upload into ELMO.

Alternatives Considered

Pros

Very Clean to the eye, you don't have to open multiple tabs to find anything very easy to use.

Cons

At this point in time I can not see any cons.

Pros

easy to use according to funtionability

Cons

it was a trial, waiting to review the actual main software when set up

Pros

Learnings are organized and distributed in a way that it makes it easier for me to navigate and complete my assigned learning.

Cons

Searching for a specific training or looking for new / available trainings

Pros

Everything in ELMO software is considered very interesting

Cons

Nothing in ELMO software is not important.

Pros

being able to see things such as forecasted leave helps an employee to work out when they can take leave etc.
being able to share recognition with peers and for the company to see it also is great.

Cons

perhaps the forecasted leave could be on the home page of the leave? just sometimes a little annoying to go through different pages to find out?