---
description: Review of SalonBiz Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: SalonBiz | Reviews, Pricing & Demos - SoftwareAdvice AU
---

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# SalonBiz

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> SalonBiz is technology-driven salon management software that increases productivity, automates operations, and creates a personalized guest experience. Every day our software helps salon and spa owners grow and increase revenue with powerful online booking, marketing, inventory tools, and more. From 1 chair to 100 locations, our easy-to-use features empower your business to reach its goals and focus on what matters most. SalonBiz is designed to accelerate processes and administrative tasks to save your staff time and energy. The top 200 salons trust and choose SalonBiz to connect their business, stylists, and clients for an elevated experience.&#10;&#10;Plans start at $150/month.
> 
> Verdict: Rated **3.9/5** by 44 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.9/5** | 44 Reviews |
| Ease of Use | 3.7/5 | Based on overall reviews |
| Customer Support | 3.9/5 | Based on overall reviews |
| Value for Money | 3.5/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: SalonBiz
- **Location**: Hammond, US
- **Founded**: 1995

## Commercial Context

- **Pricing model**: Flat Rate
- **Pricing Details**: Free demo available, contact SalonBiz for custom pricing.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Absence Management
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Availability Management
- Barcode Recognition
- Barcode/Ticket Scanning
- Billing & Invoicing
- Booking Management
- CRM
- Calendar Management
- Client Database
- Client Management
- Client Portal
- Commission Management
- Confirmations/Reminders
- Credit Card Processing

## Integrations (7 total)

- Demandforce
- Listen360
- PaySimple
- Stripe
- Textel
- Vish
- Worldpay for Enterprise

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Spa Software](https://www.softwareadvice.com.au/directory/2596/spa/software)

## Related Categories

- [Spa Software](https://www.softwareadvice.com.au/directory/2596/spa/software)
- [POS Systems](https://www.softwareadvice.com.au/directory/210/web-based-point-of-sale-software/software)
- [Scheduling Software](https://www.softwareadvice.com.au/directory/4738/scheduling/software)
- [Appointment Scheduling Software](https://www.softwareadvice.com.au/directory/4731/appointment-scheduling/software)
- [Salon Software](https://www.softwareadvice.com.au/directory/4710/salon/software)

## Alternatives

1. [Aura Salonware](https://www.softwareadvice.com.au/software/212392/aura-salonware) — 4.6/5 (83 reviews)
2. [DaySmart Salon](https://www.softwareadvice.com.au/software/152899/DaySmart-Salon) — 4.4/5 (406 reviews)
3. [GlossGenius](https://www.softwareadvice.com.au/software/179440/glossgenius) — 4.8/5 (348 reviews)
4. [Mangomint](https://www.softwareadvice.com.au/software/352584/mangomint) — 4.9/5 (300 reviews)
5. [Clover](https://www.softwareadvice.com.au/software/61761/clover) — 3.8/5 (567 reviews)

## Reviews

### "We have had a wonderful overall experience with Spabiz since day 1." — 4.0/5

> **Lindsey** | *8 March 2018* | Recommendation rating: 8.0/10
> 
> **Pros**: The software is extremely user friendly and easy to navigate. Support with technical questions, reporting, etc...is always top notch.
> 
> **Cons**: It would be nice to have more customizing options. Altering standings vs deleting all and starting over. Email and text communications with guests outside of just confirmations.

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### "SBIZ Review 2024" — 4.0/5

> **Lynn** | *12 July 2024* | Consumer Services | Recommendation rating: 7.0/10
> 
> **Pros**: How it looks - drop and drag - reports - stylist app
> 
> **Cons**: Inventory features - no HR features - a bit confusing to find what you need at times
> 
> overall, 7 out of 10 &#10;\[sensitive content hidden\] is great&#10;\[sensitive content hidden\] is great&#10;\[sensitive content hidden\] is great&#10;\[sensitive content hidden\] is great &#10;Customer service only answers text - that is an issue when you need emails answered

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### "Great Software...If They Fix the Glitches" — 3.0/5

> **Mary Lou** | *24 January 2024* | Cosmetics | Recommendation rating: 3.0/10
> 
> **Pros**: I love the reports, it allows me to see what's going on in my business.
> 
> **Cons**: - I was expecting premium service as I was told this was premium software.&#10;- The system has went down several times in the past 2.5 years we have been using it.&#10;- Service providers often don't get their notifications.&#10;- Support is lacking, especially for us on the east coast. &#10;- Can't call to get "real time" support. If you do get someone on the phone, they are usually very polite though.&#10;- Takes forever for them to get back to you and when they do, they want you to do more work.  Give them "more examples of the problem". &#10;- As a Canadian client, I don't like paying in US$ as it fluctuates.  Honestly, I wouldn't even mind that so much if we didn't have so many little problems.&#10;- At one time, they apparently forgot to click the box that says "Canadian" for pricing and all my products were being sold as US$ prices but in Canadian dollars\!\!
> 
> It's "okay".  I feel like there has to be something out there that has fewer glitches and better support during the hours we may need it. We are open for three hours before they even open.

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### "Salon  / Spa Biz" — 5.0/5

> **Kevin** | *29 July 2021* | Consumer Services | Recommendation rating: 5.0/10
> 
> **Pros**: It’s an all in one software that literally allows you to setup, run and manage your salon / spa. The most comprehensive of them out there.
> 
> **Cons**: With it being so comprehensive, I found that it was quite a bit of overkill for me, a suite renter with no employees.  That being said, their smallest subscription is for 3 users.   And it’s on the costly side.
> 
> I’d 100% recommend this to a salon or spa that has hourly and commission service providers.  It’s not for smaller fledgling establishments.

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### "Ultimate Salon" — 5.0/5

> **connie** | *21 July 2021* | Apparel & Fashion | Recommendation rating: 9.0/10
> 
> **Pros**: It was easy to learn and use. They are innovative and directly aligned with Aveda which helps me as an Aveda Salon. They stay on top of the industry needs and provide us with good service on how to use the software.
> 
> **Cons**: Not alway impressed with the customer support. Wait times can be extremely lengthy and not always helpful. I feel the new updates from enterprise to central are not delivered consistently and at times not on the spot. Do not get me wrong, I love Salon Biz, I just feel at times they need to be more consistent with support
> 
> Overall it is great, I would not use anything else\! We all went through a great deal last year and we have not recovered completely, it will take time to be what we were and know where we are all going...

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/317944/salonbiz)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/retail/salonbiz-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/317944/salonbiz> |
| en-GB | <https://www.softwareadvice.co.uk/software/317944/salonbiz> |
| en-IE | <https://www.softwareadvice.ie/software/317944/salonbiz> |
| en-NZ | <https://www.softwareadvice.co.nz/software/317944/salonbiz> |

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