---
description: Review of LOFT Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LOFT | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/4383/customer-loyalty/software) > [LOFT](/software/318073/LOFT)

# LOFT

Canonical: https://www.softwareadvice.com.au/software/318073/LOFT

> LOFT is a resident portal and mobile app that streamlines self-service tasks for your teams and residents, saving staff time and keeping them focused on residents’ needs. Through the unique messaging hub, social community, and payments platform, residents can stay connected with staff and other residents, pay rent, submit service requests, manage packages and much more. &#10;&#10;LOFT enables property owners to engage residents and staff with powerful communication and messaging hub designed to save staff time, improve efficiency, and build a stronger community. It allows managers to save staff time by offering residents self-service access to online payments, renewals, service requests, renters insurance and more. &#10;&#10;LOFT lets users customize the resident experience and expand their brand with the LOFT Custom-Branded App. The platform enables businesses to retain more residents by making online renewal easy, and communicate with them in the channels they prefer. It also allows teams to Increase collections up to 3% per property by combining all resident charges on one bill.
> 
> Verdict: Rated **3.5/5** by 2 users. Top-rated for **Ease of Use**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.5/5** | 2 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 3.5/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 3.0/5 | Based on overall reviews |
| Recommendation percentage | 40% | (4/10 Likelihood to recommend) |

## About the vendor

- **Company**: RealPage
- **Location**: Richardson, US
- **Founded**: 2015

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Client Portal
- Gamification
- Member Portal
- Third-Party Integrations
- Transaction History

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Customer Loyalty Software](https://www.softwareadvice.com.au/directory/4383/customer-loyalty/software)

## Alternatives

1. [Hostaway](https://www.softwareadvice.com.au/software/165334/hostaway) — 4.8/5 (1524 reviews)
2. [Lodgify](https://www.softwareadvice.com.au/software/140962/lodgify) — 4.5/5 (1282 reviews)
3. [PayHOA](https://www.softwareadvice.com.au/software/61833/PayHOA) — 4.7/5 (575 reviews)
4. [Rent Manager](https://www.softwareadvice.com.au/software/1189/rent-manager) — 4.6/5 (604 reviews)
5. [Guesty](https://www.softwareadvice.com.au/software/418418/guesty) — 4.4/5 (465 reviews)

## Reviews

### "Stay Active with ActiveBuilding" — 5.0/5

> **Nick** | *11 February 2025* | Real Estate | Recommendation rating: 8.0/10
> 
> **Pros**: The ability to post to a community feed with other residents. You could buy, sell, update, inform, and message other neighbors.
> 
> **Cons**: Setting up auto-payments or adding new credit cards seemed to always have difficulty.
> 
> ActiveBuilding is a great portal for residents. Especially residents in a tight nit community. Aside from the basics like paying rent with auto payments or submitting maintenance requests, you can also post to the community page or message other residents privately. It asks for consent, so it isn't selling or giving your info away.

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### "Active Building - A Passable Option" — 2.0/5

> **Mark** | *6 December 2022* | Real Estate | Recommendation rating: 0.0/10
> 
> **Pros**: There are no outstanding features that make this software stand above its peers.
> 
> **Cons**: Search function within the resident management function is not reliable.
> 
> The software is no frills, and mostly reliable.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/318073/LOFT)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/property/activebuilding-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/318073/LOFT> |
| en-GB | <https://www.softwareadvice.co.uk/software/318073/LOFT> |
| en-IE | <https://www.softwareadvice.ie/software/318073/LOFT> |
| en-NZ | <https://www.softwareadvice.co.nz/software/318073/LOFT> |

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