--- description: Review of Khoros Marketing Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Khoros Marketing | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Marketing Software](/directory/4630/marketing/software) > [Khoros Marketing](/software/319441/khoros-marketing) # Khoros Marketing Canonical: https://www.softwareadvice.com.au/software/319441/khoros-marketing Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/319441/khoros-marketing?page=2) > Khoros Marketing is a social media marketing platform that helps businesses organize and measure the performance of sales campaigns using actionable analytics. Key features include scheduling, collaboration, risk management, calendar, content labeling, alerts/notifications and access control. Khoros Marketing allows enterprises to curate content with predefined rules/filters and streamline workflows with features such as auto-routing and approval management. Managers can analyze marketing metrics and measure the social impact of campaigns using a web analytics dashboard and link tagging capabilities. Additionally, it lets users connect user-generated content (UGC) with existing digital properties, improving overall conversion rates and enhancing customer's experience with the brand. Khoros Marketing facilitates integration with various third-party applications such as Bitly, Google Analytics, Linkfluence, IBM and more. Pricing is available on request and support is extended via email, phone and other online measures. > > Verdict: Rated **4.3/5** by 20 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 20 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Khoros (formerly Spredfast + Lithium) - **Founded**: 2008 ## Commercial Context - **Pricing Details**: Please contact Khoros directly for pricing information. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Activity Dashboard - Alerts/Notifications - Automated Publishing - Benchmarking - CRM - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Scheduling - Campaign Segmentation - Competitive Analysis - Contact Management - Content Library - Content Management - Conversion Tracking - Customer Segmentation - Customisable Branding - Customisable Forms - Customizable Fields ## Integrations (8 total) - Bazaarvoice - Brandwatch - Domo - Google Analytics 360 - Quid - Salesforce Sales Cloud - Symantec Endpoint Security - Tableau ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Marketing Software](https://www.softwareadvice.com.au/directory/4630/marketing/software) ## Related Categories - [Marketing Software](https://www.softwareadvice.com.au/directory/4630/marketing/software) - [Campaign Management Software](https://www.softwareadvice.com.au/directory/2878/campaign-management/software) - [Social Media Monitoring Software](https://www.softwareadvice.com.au/directory/4221/social-media-monitoring/software) - [Social Media Marketing Tools](https://www.softwareadvice.com.au/directory/3905/social-media-marketing/software) ## Alternatives 1. [monday.com](https://www.softwareadvice.com.au/software/131008/monday-com) — 4.6/5 (5726 reviews) 2. [Sprinklr](https://www.softwareadvice.com.au/software/86501/sprinklr-marketing) — 4.3/5 (90 reviews) 3. [Agile CRM](https://www.softwareadvice.com.au/software/6827/agile-crm) — 4.1/5 (524 reviews) 4. [Eclincher](https://www.softwareadvice.com.au/software/34858/eclincher) — 4.7/5 (224 reviews) 5. [Mailchimp](https://www.softwareadvice.com.au/software/111921/mailchimp) — 4.5/5 (17572 reviews) ## Reviews ### "Good social media tool" — 4.0/5 > **Dana** | *7 November 2019* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: For content scheduling purposes, it is great. You can sync multiple accounts and publish content simultaneously if desired. You can also organize content with labels although there are some limitations. > > **Cons**: The analytics side of the product is not as strong as content and listening. There are other products that do a better job with features and dashboards. > > It is a tool used by our clients that we manage daily. It helps us organize content and receive approvals for publishing. It also tracks our campaign content. ----- ### "Khoros is great for enterprise clients, but has some short comings." — 4.0/5 > **Helena** | *5 April 2022* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: Monitoring \& engagement. We have a high volume of comments that come in daily and needed a tool that can pull everything in successfully. It made it easier for the team to monitor and engage with the community. Customer Service - The team is very responsive. They will attempt to help as much as they can. > > **Cons**: Overwhelming - It can be overwhelming at times. There's isn't an easy way to understand where you left off when monitoring streams. Features - Some of the features did not fit our needs. Specifically, the analytics and content library. We found others tools are more accurate for our listening and reporting needs. The content library did not categorized, organized or filter our content the way we needed. Expensive - Very expensive compared to their competitors. Hard to justify costs when we aren't using a lot of the features available. > > Overall, Khoros is an okay tool. If you have large volumes of content and multiple accounts to manage, this tool can handle it. The customer service team is very. pleasant to work with. Just note that the monitoring streams are a bit challenging to filter. We also felt that the we did not use a majority of the features available as they did not fit our needs. Therefore it was difficult to justify the spend ($$$$). ----- ### "Ugh\!" — 2.0/5 > **Abby** | *15 October 2018* | Marketing & Advertising | Recommendation rating: 3.0/10 > > **Pros**: Spredfast is very similar to Hootsuite in terms of a scheduler. But it also does social listening which is important for my industry. > > **Cons**: Schedule is slow and it's a little complicated. Customer service is very responsive, but sometimes it feels like they're answering you just for the sake of answering. Overall, not a fan. And there's a lot of ways your analytics can be skewed. Annoying to say the very least. ----- ### "Khoros Is great for Social Media Communications" — 5.0/5 > **Verified Reviewer** | *7 November 2019* | Computer Hardware | Recommendation rating: 10.0/10 > > **Pros**: Khoros has been a great for communicating with our customers via Social Media. It is very easy to manager multiple social media platforms and accounts from Khoros without having to directly log in into each platform. They system is very reliable and accurate. > > **Cons**: I can't think of any downside to this software as my experience has been great and I am not aware of any competitors. > > My experience with Khoros Marketing has been amazing. The communication and effectiveness is exactly what any business needs. ----- ### "Nikki's Review" — 4.0/5 > **Nikki** | *10 May 2022* | Public Relations & Communications | Recommendation rating: 7.0/10 > > **Pros**: I like that it is intuitive, and easy to understand for new team members. > > **Cons**: Theres are glitches often when communicating with Opal ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/319441/khoros-marketing?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/319441/khoros-marketing) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data