About Paytm

Paytm is an accounts payable software that helps businesses with compiling invoices, setting up automatic and scheduled payments, and keeping track of business expenses. The main features of Paytm include payment scheduling, automated syncing, credit card processing, and automatic payments.
Paytm Software - Pi by Paytm - Online Fraud and Risk Management Software

Paytm pricing

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Paytm Reviews

Feature rating

Value for Money
4.4
Functionality
4.4
Ease of Use
4.3
Customer Support
3.7
5 reviews of 27 View all reviews
Ajit
  • Industry: Information Technology & Services
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 17/02/2022

Most Reliable Payment Processing All-In features App

I am using Paytm for last 3-5 years and It is very easy and convenient payment app for your needs. Paytm provide us Postpaid option, Credit card payment option with cashback offers, Personal Loan facility, Jackpots, Shopping option etc. Even you can check your credit score free of cost. Mobile rechage, All Bills payments, Mobile Postpaid, Insurance, Stock investment options and all other multiple options are there. You just need to install Paytm app and be realx. Thankful to Paytm for each and every thing. The best thing that payment never stuck in case of Paytm. Its very smooth mode of payment processing.

Pros

There are so many features in Paytm. I like the Paytm wallet, balance transfer from Wallet to Bank feature..
You can easily load the money via debit card or credit card in your Paytm wallet at minimum charges and then as per requirement, you can transfer money from wallet to bank account free of cost with no hidden charges. Also you can easily scan code or transfer money to someone's account.

Cons

There should be an improvement in Paytm section of cashback points offer of Paytm. Cashback points redemption value is so less. It should be high as per the transactions are done via Paytm. Other Feature are ok to deal with.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 2-10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/05/2022

Paytm Experience

The experience was awesome , just try it you will love it.

Pros

1. Easy to create account and setup
2. It helps me in all the kind of transactions
3. It offers promo codes and offers
4. It has so many features to use
5. Nice and clean UI loved it

Cons

1. Support is not that good
2. They should works on offers also , earlier the offers were good but it starts decreasing

Sumegha
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 15/07/2022

Paytm runs my life almost hassle free

Love it with warts and all.

Pros

I like the ease of making payments anywhere anytime. I like the fact that it lets you all your bank accounts, credit and debit cards in one place. I like the fact that it keeps all the record of even a tiny transaction and when in doubt you can easily cross check it. You always have a digital proof of every penny spent. Unlike some payment gateways, it has own wallet which I use just like a cash wallet. I am back in home country for over 4 years now and but for Paytm, it was impossible for me run my household alone and more particularity during Corona pandemic.

Cons

Once it runs it runs but when you hit an issue, it is too too stressful to resolve it. Customer service is good but they try to push you to use digital processes primarily. Recently I struggled for almost 3 months to update KYC despite doing the needful many times. Paytm should understand that's it can be very difficult for some people to visit a KYC point. Also very difficult to retrieve a wrong transaction, I had this issue once and I was asked to fill a form digitally, scan it and send it back via Paytm digital help gateway. It was far too difficult task despite very tech savvy. I suffered the loss rater than suffering the complex process of retrieving it.

aditi
  • Industry: Staffing & Recruiting
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
3
Customer Support
2

3
Reviewed on 26/05/2022

a better app for POS payment and also sometimes online payments

Pros

sometime we receive the rewards as a user to use it and cashback points

Cons

it requires KYC verification to use it thouroughly and that is mandatory

César
  • Industry: Computer Hardware
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
0

5
Reviewed on 24/05/2022

An excellent service, but with a very specific use

Paytm is very reliable, I had no problems with the platforms, and all the transactions I made were 100% successful. I am very satisfied with this service.

Pros

Paytm is a very safe and flexible service, it is accepted by many places and also accepts many other forms of payment that help complement the experience. Transactions are carried out quite efficiently and safely. The security methods are good and the refund system is very good. Paytm helps save time and gain efficiency. Paytm is the future of digital banking transactions.

Cons

The speed of transfers and refunds is quite slow. The limitation of only being able to use it in India is frustrating because it is a very good service that can compete with other platforms of this style.

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