--- description: Review of Virtuous Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Virtuous | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Fundraising and Donor Management Software](/directory/417/fundraising-software/software) > [Virtuous](/software/32029/virtuous) # Virtuous Canonical: https://www.softwareadvice.com.au/software/32029/virtuous Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/32029/virtuous?page=2) > Virtuous is an integrated, cloud-based solution for small to large non-profit organizations. It assists with various aspects of a non-profit’s needs, from managing donors and fundraising, as well as marketing and outreach. It’s suited for a variety of NPOs such as Animal Welfare, Human Services, Higher Education, and more. The Donor Management tool provides at-a-glance contact information and relates givers to one another in a "giving network," and an integrated map view helps organizations build local connections of donors. Predictive analytics suggest best next steps based on donors' financial and relational data, and prompts users to ask for donations at the optimal time. Virtuous’ Fundraising tool offers a fully integrated widget powered by Stripe. The app can be embedded on any webpage, and features built-in recurring donation options. Marketing Automation sends emails and assigns tasks based on donors’ giving patterns, locations, and past campaign interactions. Virtuous can support integrations with several third-party tools such as Gmail, MailChimp, HubSpot, WordPress, Eventbrite, and more. > > Verdict: Rated **4.6/5** by 47 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 47 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Virtuous - **Location**: Phoenix, US - **Founded**: 2014 ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: Pricing is based on many factors including number of records and expanded features beyond the platform itself such as enterprise online giving, donor insights, advanced analytics, and more. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - ACH Payment Processing - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Alerts/Notifications - Alumni Management - Attendance Management - Auction Management - CRM - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Segmentation - Contact Database - Contact Management - Contribution Tracking - Credit Card Processing ## Integrations (6 total) - Constant Contact - Eventbrite - FullContact - Gmail - Mailchimp - Stripe ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Fundraising and Donor Management Software](https://www.softwareadvice.com.au/directory/417/fundraising-software/software) ## Related Categories - [Fundraising and Donor Management Software](https://www.softwareadvice.com.au/directory/417/fundraising-software/software) - [Donation Management Software](https://www.softwareadvice.com.au/directory/418/crm-software/software) - [Fundraising Software](https://www.softwareadvice.com.au/directory/1543/online-fundraising-platforms/software) - [Nonprofit CRM Software](https://www.softwareadvice.com.au/directory/4788/nonprofit-crm-software/software) - [Nonprofit Software](https://www.softwareadvice.com.au/directory/4280/nonprofit/software) ## Alternatives 1. [DonorPerfect](https://www.softwareadvice.com.au/software/389956/donorperfect) — 4.5/5 (1384 reviews) 2. [Givebutter](https://www.softwareadvice.com.au/software/380178/givebutter) — 4.8/5 (871 reviews) 3. [Bloomerang](https://www.softwareadvice.com.au/software/2973/bloomerang) — 4.7/5 (1287 reviews) 4. [Neon CRM](https://www.softwareadvice.com.au/software/3122/neoncrm) — 4.3/5 (613 reviews) 5. [Bonterra Network for Good](https://www.softwareadvice.com.au/software/19063/network-for-good) — 4.6/5 (936 reviews) ## Reviews ### "Just keeps getting better" — 5.0/5 > **Patricia** | *27 September 2020* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Virtuous was one of the newer CRM's when we started using it, but you can tell they are improving it all the time. As the years have gone by, its look and feel as well as features have continued to improve. It gives you the sense that you are working with a much bigger company that is dedicated to providing a quality product. It has helped our entire team have a central place to interact with donor data and we have been able to customize it to meet our needs. > > **Cons**: There were a few hiccups initially as we got our data sorted out and imported to the platform and the fields customized for how we would use it. We probably still have some ways to go with our architecture, as we cannot continue to infinitely expand our data fields. We are at a point now where it is starting to get clunky with all the fields we have added. But it is not the fault of the platform, more the way we use it. The platform itself has continually improved. > > We transitioned to Virtuous from Raiser's Edge several years ago, and it was probably the best decision we ever made in terms of being able to decentralize our CRM and make it accessible to our team at large. It took us a while to get everyone trained to use it but now that we are up to speed we don't know how we lived without it. ----- ### "Best All-Around CRM" — 5.0/5 > **Rebekah** | *18 August 2023* | Religious Institutions | Recommendation rating: 10.0/10 > > **Pros**: Virtuous has allowed us to manage all aspects of our CRM work. We engage with our member network as well as our donor base. The email marketing tool, automation workflows, flexible architecture, and wealth screening integrations have worked so, so well for us. > > **Cons**: There hasn't been anything too significant - Virtuous is constantly rolling out new features and improvements. > > We've used Virtuous for five years, and the team feels like a true partner. We've suggested ideas and improvements, and we've been happy with how we keep building out our Virtuous database as our systems become more sophisticated. I feel like we still have so many features to tap into\! ----- ### "Customer service is non-existent" — 1.0/5 > **Elizabeth** | *4 March 2022* | Nonprofit Organization Management | Recommendation rating: 0.0/10 > > **Pros**: Helps us track incoming funds and monitor whether donors lapse > > **Cons**: There is no dedicated customer support. If you have questions, you are required to send inquiries to a generic support account or chat with a bot. It is painfully slow to get any kind of acknowledgment of our questions, let alone reach a resolution. As a result, we have not been able to migrate from one marketing platform to Virtuous Marketing. Does not allow us to report income/donations in more than a handful of approved currencies. > > The experience has been poor. After a year of trying to get it up and running (countless hours from multiple team members) we are about to cancel our contract because the support has been that bad. I would not recommend Virtuous. ----- ### "Virtuous has been a valuable asset to our organization\!" — 5.0/5 > **Leanna** | *17 August 2023* | Religious Institutions | Recommendation rating: 10.0/10 > > **Pros**: In my role, I utilize gift tracking, contact profiles, query tools and reports, email marketing, and campaigns. Each of these features are easy to use and updated efficiently in the Virtuous admin settings. > > **Cons**: Campaign integration still feels clunky to me, even after support calls, reading articles, and receiving training. The data represented through the campaigns is not easy to retrieve at a snapshot. > > It is an immense help to our organization to implement an API between Virtuous and our mission-trip tracking platform. Also, having a single location where we can house our contact database and seamlessly interact with our website and marketing efforts is excellent\! ----- ### "NurturePA and Virtuous" — 5.0/5 > **Erica** | *2 February 2024* | Nonprofit Organization Management | Recommendation rating: 7.0/10 > > **Pros**: We are a small nonprofit and our Development Department consists of one person. It was important to us that we found a CRM that could wear many hats and more importantly had automation. > > **Cons**: It did take a long time for me to learn how to use it. However, this is because I am a one-person department who has to divide my time between many different things. It took a lot of practice for me to understand how Virtuous functioned and to get the hang of it. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/32029/virtuous?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/32029/virtuous) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data