About Cin7

Cin7 is a cloud-based retail management solution with e-commerce, inventory management, point of sale (POS) and reporting features. The solution combines the functions of inventory management, POS, third-party logistics (3PL) and Electronic Data Interchange (EDI) into a single solution. Cin7 allows retailers to track inventory levels in real time across multiple warehouses to prevent stockouts or overstocks. In addition, it enables executives to calculate the accurate cost price and sale price of the products on the basis of predetermined rules. Cin7’s POS feature enables salespeople to track stocks in real time while processing cash register sales in from any mobile device. It also enables users to process payments and manage accounts. The POS feature allows retailers to run promotional campaigns and loyalty programs by offering discounts and gift cards. The solution is ideal for retailers selling products such as fashion and apparel, flooring, furniture, electronics and appliances.
Cin7 Software - Cin7 dashboard
Cin7 Software - Cin7 orders dashboard
Cin7 Software - Cin7 mobile device interface
Cin7 Software - Cin7 connections
Cin7 Software - Cin7 sales
Cin7 Software - Cin7 products
Cin7 video
Cin7 Software - Cin7 dashboard - thumbnail
Cin7 Software - Cin7 orders dashboard - thumbnail
Cin7 Software - Cin7 mobile device interface - thumbnail
Cin7 Software - Cin7 connections - thumbnail
Cin7 Software - Cin7 sales - thumbnail

Cin7 pricing

Cin7 does not have a free version but does offer a free trial. Cin7 paid version starts at USD 295.00/month.

Starting Price:
USD 295.00/month See pricing details
Free Version:
No
Free trial:
Yes

Alternatives to Cin7

Unleashed

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NetSuite

With an integrated system that includes ERP, financials, commerce, inventory management, HR, PSA, supply chain... Learn more

DEAR Systems

DEAR Systems is a cloud-based ERP solution for small to midsized retailers, wholesalers, manufacturers, and e-commerce... Learn more

QuickBooks Commerce

QuickBooks Commerce is a powerful cloud-based inventory and order management software for modern online businesses.... Learn more

Brightpearl

Brightpearl is omnichannel-native and designed specifically for retail. It is built to reliably handle peak trading,... Learn more

Fishbowl

Fishbowl is the #1 manufacturing and warehouse inventory management software! Its powerful inventory control system... Learn more

Cin7 Reviews

Feature rating

Value for Money
4.1
Functionality
4.2
Ease of Use
4.2
Customer Support
4.2
5 reviews of 499 View all reviews
David
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/09/2016

Great Cloud based Software - Easy to use and lots of features

We were a loyal system based inventory software user for almost 3 years (Inflow), everything with our previous software (Inflow) was good. As we have grown, we wanted multiple users and we looked at other options and decided we have to upgrade to a cloud based software. I personally did not want to go on the path of server, VPN etc.. We were very nearly about to sign in for another cloud based system and at the last minute we realised that it is not a special software for fashion industry.. We wanted a software that can cope with Size, Colour, Fabric, Style and Fit variations..

Thank God the other software people actually recommended Cin7 which is a Fashion Industry special software. We are so glad we made the move.. It makes our business day to day operation a breeze and our sales agents in multiple locations (Some offshore as well) entering orders directly into the system..

This cut down or data entry time dramatically.. also we are now able to see or "Out of stock items" by size.. Also the Web portal B2B is a God Send... Our customers love this feature..

I also have to say that the customer service experience I had is double 2 x 5 STAR... On Boarder Jeff made the whole operation so smooth that I never felt I was all alone in this journey...

This is genuinely a good product backed by good people.. I recommend this to any business who are looking to upgrade from system based software to cloud based programme..

Thank you guys.. we are still a long way to go with implementing this software in our business, but I am confident that we will get through this..

Pros

Software specially designed for Fashion Industry.. Multiple Size, Style, Fit, Fabric etc.. No problem...

Many advanced features like B2B webportal, Xero Integration, Email Integration etc at no extra cost.

On-Board support is worth $$$$ of dollars.. They do this so well.. Thank you Jeff...

Pivot table reports - We were used to excel reports.. But this Pivot table stuff is out of this world..

Cons

At times Crashes during log-ins.. I assume a bug... It is understandable considering cloud based system.. Not a major, but it will be great if they can rectify this soon.

Automatic email reports.. for example a weekly email to our customers on stock or sales report etc would be a great feature.

Simplified data entry short cuts (like Control + D - for entering same data for all lines) would be a great feature to add.

Rather than Xero or QuickBooks, a simplified inbuilt payment system in Cin7 will be beneficial for small businesses who don't want to use accounting packages.

Single user low cost (under $ 100 per month) version would benefit some small operators..

Response from Cin7

Hi David, thank you for the overall 5 star review! It's great to hear you think the product is awesome and the staff at Cin7 have been helpful. Thank you for the great feedback especially about Jeff your on-boarder. Thank you for the honest feedback we're always looking to improve for our customers and this has been passed onto support. We look forward to the continued support and value you as a customer.

Replied 08/11/2016
Sean
  • Industry: Food & Beverages
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
5
Ease of Use
3
Customer Support
4

4
Reviewed on 11/09/2019

Extremely powerful inventory and order processing and logistic package

While challenging to learn and deploy, it's unique feature set and capabilities mean they don't have any one direct competitor and you'd have to piece together multiple platform and cloud services to get the same level of features and functionality.

Pros

Cin7 has allowed us to integrate and resolve most of our order processing, logistics, inventory and accounting functions into one platform. The API integration into Xero is critical for our business. The reporting capabilities are very powerful and can be used to resolve a number of sales, inventory and regulatory reporting requirements. There really isn't any product on the market that rolls all these features into one package.

Cons

The price is very expensive and the learning curve is quite steep. The CRM functions are pretty light and need fleshing out. Of most concern were the surprisingly large number of bugs and errors in the reports. Support has been responsive and fixed most issues we have discovered in a timely fashion, but it has been surprising how many bugs we have identified and had to report. This left us feeling like we were paying to be a beta tester. As time goes on and the product matures, this should become less of an issue and I don't consider it a deal breaker, but Cin7 could really improve in this area.

Alternatives Considered

Unleashed

Reasons for Choosing Cin7

Other platforms lacked full cloud and API support into accounting software.

Reasons for Switching to Cin7

Unleashed is great for just inventory, but it didn't offer the same level of features we require.

Response from Cin7

Hi Sean,
Thank you for your review. We are glad to hear that you found value in our software system and support team.
We will share your feedback with the product team, as we are always looking for improvements.

Replied 15/09/2019
Marcos
  • Industry: Packaging & Containers
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 12/07/2022

CIN7 is Great for the Middle Tier company looking to move from small business

CIN7 was easy to implement into our Techstack, When placing orders on CIN7 it was made with ease. But CIN7 only works with small to mid-level businesses. If your company continues to grow, You will grow out of CIN7.

Pros

CIN7 works excellently as a Sales Tool, CRM, and Order Management software when connecting your eCommerce platform. it is excellent for Small businesses looking to get a grip on a more enterprise-level Inventory Management system.

Cons

CIN7 works great for a company not focused on manufacturing and just distribution. Due to CIN7 not being able to Commit stock for Backorders. Also not being able to have a Barcode System is a negative aspect.

Alternatives Considered

Fishbowl, NetSuite and Zoho Desk

Reasons for Choosing Cin7

Zarmoney was only able to keep inventory, Not locations, and create sales orders.

Switched From

ZarMoney

Reasons for Switching to Cin7

CIN7 was just the right fit for us at the right time
Tyra
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
4
Ease of Use
4
Customer Support
1

2
Reviewed on 03/08/2022

Great software with a lot of potentials , terrible set up & support

I truly want to love the software but it is still a fairly-new developing software. Their built-in EDI integration is very questionable as it depends on who was assigned to do your set up. I would not recommend Cin7 to a moderated or complex business setting.

Pros

API integration with Ecommerce shopping cart such as Shopify & Esty is great and seamlessly. Customized report is a powerful tool and Cin7 came with many great functionalities for a light ERP system. My second onboarding specialist, [SENSITIVE CONTENT], is amazing, always responsive and willing to help. My 3PL integration engineer, [SENSITIVE CONTENT], is wonderful. He has been the rockstar who not only helped us with building our integrations, but also help resolve many issues that other people created and/or cannot help!

Cons

There were many hiccups started with our sale person who messed up our monthly bill and did not even get our Company Name correct! Other problems such as Cin7 does not work with multiple tracking # in one order, BOM components does not get shipped with BOM parents, etc. I had to continuously chase and escalate different work arounds with their team to get things moving.

The biggest challenge for us is until now, 3 months after going live, we kept find out more and more issues with the EDI files that was built initially. Some issues was addressed thanks to [SENSITIVE CONTENT]. Others were extremely hard to resolve due to the fact that " the issue was not raised during implementation". After numerous email exchanges, instead of recode/ remap data on our EDI file, they told me to edit data on each order manually and went MIA.

Due to many coding & mapping mistakes with the initial EDI setup that was not address until live. We had to re-process many EDI error files which caused our EDI processing bill from trading partner increased another $2,000.

As I am writing this review with many built-up frustration, we have not been paid by our vendors since Cin7 started due to the EDI invoice files error and their customer support team has not resolved this.

Alternatives Considered

NetSuite

Reasons for Choosing Cin7

Great Inventory Management Module
Dean
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/06/2022

Geting on board with Cin7

The platform is clearly laid out and fairly easy to navigate. The move to the new Cin7 system has meant a mass migration of a lot of information but has been surprisingly easy to ensure all our stock is reflected and priced correctly in the new platform. The help feature and Cin7 academy have proved invaluable in filling any knowledge gaps, and we have received great assistance in ironing out any issues from the customer support given.

Pros

The onboarding experience has been going very smoothly largely due to the wealth of information provided thru the Cin7 Academy, as well as customer support given for any integration and learning issues through active meeting sessions. Our contact [SENSITIVE CONTENT]
has been most helpful.

Cons

Have yet to run into any major hiccups as only in first month or so of using software, so far no major issues, platform can perform all tasks required as out previous software had.

Alternatives Considered

Fishbowl, Zoho Books and Xero

Reasons for Choosing Cin7

The Quickbooks product was finishing and ending business in Australia from July 10, 2022, so this is the reason we have switched to another platform before the end of the financial year.

Switched From

QuickBooks Desktop Pro

Reasons for Switching to Cin7

CIN7 looked to provide the best support to transition from one system to another and level of customer support throughout. Platform looked simple to navigate.

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