About OpenTable







OpenTable pricing
OpenTable has a free version and offers a free trial. OpenTable paid version starts at USD 39.00/month.
Alternatives to OpenTable
OpenTable Reviews
Feature rating

- Industry: Hospital & Health Care
- Company size: 501-1,000 Employees
- Used Weekly for 2+ years
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Review Source
Great reservation booking software
Pros
It has pictures of most restaurants and a large part of their menus. The app is very simple to use and very responsive.
Cons
The points system can be a bit confusing at times
- Industry: Marketing & Advertising
- Company size: 2-10 Employees
- Used Weekly for 2+ years
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Review Source
Super-easy to use
After lots of research, it's one of the best systems out there for restaurants. And great value for money.
Pros
This is great system to manage table bookings for a restaurant, with lots of marketing options. Once it's set up, it takes the hassle out of managing bookings and it's easy to also manually add bookings and block off tables. It's also good for CRM. And there's the option to generate reports and extract data for mailing lists.
Cons
The set up can be quote tricky, but once it's done, it's super-easy to manage.
Alternatives Considered
Resy OSReasons for Switching to OpenTable
Mainly for their pricing and marketing. More eyeballs on OpenTable than the others.- Industry: Computer Software
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Needs frequent use
Pros
Ease of making reservations, but not all restaurants are included
Cons
Needs frequent use to accumulate points. With the onset of the pandemic, we stopped reservations.
- Industry: Internet
- Company size: 51-200 Employees
- Used Monthly for 2+ years
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Review Source
OpenTable – My Main Way of Making Reservations. Great Platform, But Needs More Transparency.
Overall, I love using OpenTable and it's definitely my go-to reservation platform. Whenever I need to make a reservation, OpenTable is always my first choice for a platform!
Pros
I love how easy it is to book reservations to my favorite restaurants. The UI is just beautiful, and it's so easy to navigate, see what times are available, double check the reservation I made, contact restaurants, read menus, see photos, and even change my reservation. I just love the ease of use.
Cons
I least like how, by default, way more data than I knew was being shared with restaurants and marketers. Buried in settings, I figured out how to turn these features off, but I feel like OpenTable is deceptive about how much data is really shared with their business partners, marketers, and restaurants.
- Industry: Pharmaceuticals
- Company size: 501-1,000 Employees
- Used Weekly for 1+ year
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Review Source
Quick Way to Book a Table at your favorite restaurant
Overall experience has been good. I have booked several dates (dinner and lunch) using this application.
Pros
Open Table is one of the best ways to reserve a table with a click of a few buttons on the app, hassle free, no phone calls needed. The application is designed nicely to view options, help book the right restaurant, view pictures, how costly the meal will be as well as the timing of the reservation. The app also provides suggestions based on the area you are looking to dine at. Another good feature is that Open table is available nationally and internationally as well. The app also allows to read reviews from other people which helps make a more confident decision before reserving a particular restaurant. The application also allow you to place orders for the to-go/take-out option by phone call.
Cons
No real con that I have experienced so far. The recommendation will be to include as many restaurants as possible