--- description: Review of Pipedrive Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Pipedrive | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Online CRM Software](/directory/387/online-crm/software) > [Pipedrive](/software/321306/pipedrive) # Pipedrive Canonical: https://www.softwareadvice.com.au/software/321306/pipedrive Page: 1 / 124\ Next: [Next page](https://www.softwareadvice.com.au/software/321306/pipedrive?page=2) > Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sales pipelines, real-time insights and powerful AI features. Pipedrive’s interface empowers salespeople to streamline workflows and unite their tasks in one workspace. Its AI-powered tools offer personalized sales tips which assists users with winning and renewing deals. > > Verdict: Rated **4.5/5** by 3062 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 3062 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Pipedrive - **Location**: London, UK - **Founded**: 2010 ## Commercial Context - **Starting Price**: USD 19.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Pipedrive offers four main CRM plans: Lite, Growth, Premium, and Ultimate. We recommend that you carefully evaluate your business needs and consider the features offered in each plan before deciding which CRM pricing model to choose. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Dutch, English, Estonian, Finnish, French, German, Indonesian, Italian, Japanese, Korean, Latvian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Albania, Algeria, American Samoa, Andorra, Argentina, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Cambodia, Cameroon and 118 more ## Features - AI Copilot - AI/Machine Learning - API - Access Controls/Permissions - Account Management - Accounting - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Automated Responses - Autoresponders - Batch Processing - Business Card/Badge Scanning - Buyer Management - CRM - Calendar Management - Calendar Sync - Calendar/Reminder System ## Integrations (96 total) - APIANT - Act-On - ActiveCampaign - ActiveDEMAND - ActiveIQ - Acuity Scheduling - Aircall - Apollo.io - Asana - Bedrock Data - Calendly - CallHippo - Callmaker - Crossbeam - Cyclr ... and 81 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Online CRM Software](https://www.softwareadvice.com.au/directory/387/online-crm/software) ## Related Categories - [Online CRM Software](https://www.softwareadvice.com.au/directory/387/online-crm/software) - [Account Management Software](https://www.softwareadvice.com.au/directory/3606/account-management/software) - [Customer Communications Management Software](https://www.softwareadvice.com.au/directory/4742/customer-communications-mngt/software) - [Sales Intelligence Software](https://www.softwareadvice.com.au/directory/4620/sales-intelligence/software) - [Real Estate CRM Software](https://www.softwareadvice.com.au/directory/338/real-estate-crm/software) ## Alternatives 1. [HubSpot CRM](https://www.softwareadvice.com.au/software/1854/hubspot) — 4.5/5 (4491 reviews) 2. [Salesforce Sales Cloud](https://www.softwareadvice.com.au/software/2764/salesforce-sales-cloud) — 4.4/5 (18812 reviews) 3. [Zoho CRM](https://www.softwareadvice.com.au/software/392464/zoho-crm) — 4.3/5 (7003 reviews) 4. [Kylas Sales CRM](https://www.softwareadvice.com.au/software/216694/kylas) — 4.8/5 (629 reviews) 5. [Bigin by Zoho CRM](https://www.softwareadvice.com.au/software/392397/bigin-by-zoho-crm) — 4.7/5 (744 reviews) ## Reviews ### "My Top CRM — Intuitive, Powerful, and Built for Real-World Sales" — 5.0/5 > **Brett** | *12 July 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I've been using Pipedrive for many years, and it remains one of my favorite CRM platforms. What I appreciate most is how intuitive and easy it is to use. Pipedrive gives you a clear visual view of your sales pipeline, makes it easy to manage opportunities and follow-ups, and helps you stay organized without the complexity and administrative burden that often come with larger CRMs. The platform is flexible, powerful, and incredibly user friendly. I can quickly see where every opportunity stands, what needs attention, and what my next action should be. It strikes an excellent balance between simplicity and functionality, which is one of the main reasons I've continued using it for so many years. > > **Cons**: There honestly isn't much I dislike about Pipedrive. If I had to identify one area for improvement, it would be continuing to expand its AI capabilities, automation, and deeper intelligence around sales opportunities and next best actions. That said, the platform has consistently evolved over the years, and I've been very pleased with the updates and improvements. > > My overall experience with Pipedrive has been excellent. I've used the platform for many years across my Lead Gen company, sales and sales consulting, business development, opportunity management, and customer relationship management, and it has consistently been reliable, intuitive, and easy to work with. ----- ### "Value for money" — 4.0/5 > **Kavit** | *30 April 2026* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: Pipedrive's user interface is very easy to use without complexities. We started using it for CRM and work management but later resiled that it is good for CRM but not work management. We still use it for CRM. > > **Cons**: Its capabilities with email campaign are limited. It could do a better job with email campaign and automations to make leads work like magic. > > For a small business like us, it works well without much of complexities, it does have the flexibility to use the tool. Would love to see some of the automations to generate leads using the tool itself. ----- ### "Continuing to use Pipedrive - a great CRM for small businesses" — 4.0/5 > **Jess** | *30 December 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: It’s easy to make bespoke pipelines and customize this with your business and desired tracking needs. > > **Cons**: The integration with mailchimp wasn’t as intuitive as I’d hoped. While we use this, it wasn’t hugely clear that the data had moved across. > > I really like the tool, we use it well, and assign tasks to team members. It’s a good way to simply keep track of customer follow ups, BUT, in the free version the sync with mailchimp could be better. I suppose that’s why you pay for the upgrade version\! ----- ### "Decent CRM for the price" — 3.0/5 > **Verified Reviewer** | *6 July 2026* | Computer Software | Recommendation rating: 5.0/10 > > **Pros**: Pipedrive is a simpler CRM that we've used for nearly 10 years. It has done a decent job of evolving with the market and offering more in-depth tools and features to cover more marketing automations > > **Cons**: PIpedrive is still outdated and a weaker CRM than its main competitors - Salesforce and Hubspot. For now, the price difference reflects that. ----- ### "Great platform agnostic CRM for small business" — 4.0/5 > **Jim** | *16 April 2026* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: Great for comprehensive features without an enterprise level pricetag. Ideal for solo or smbs with many integrations. Perfect for mid to late(r) funnel client management. > > **Cons**: Early funnel contact management. Other tools integrate well with the platform though to make the workflow seamless. > > Easy to scale - have used for multiple clients. Ideal for users who work between multiple platforms ie. google and microsoft. Would recommend. ----- Page: 1 / 124\ Next: [Next page](https://www.softwareadvice.com.au/software/321306/pipedrive?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/321306/pipedrive) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data