--- description: Review of Pipedrive Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Pipedrive | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Manufacturing CRM Software](/directory/3825/manufacturing/software) > [Pipedrive](/software/321306/pipedrive) # Pipedrive Canonical: https://www.softwareadvice.com.au/software/321306/pipedrive Page: 1 / 123\ Next: [Next page](https://www.softwareadvice.com.au/software/321306/pipedrive?page=2) > Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sales pipelines, real-time insights and powerful AI features. Pipedrive’s interface empowers salespeople to streamline workflows and unite their tasks in one workspace. Its AI-powered tools offer personalized sales tips which assists users with winning and renewing deals. > > Verdict: Rated **4.5/5** by 3050 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 3050 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Pipedrive - **Location**: London, UK - **Founded**: 2010 ## Commercial Context - **Starting Price**: USD 19.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Pipedrive offers four main CRM plans: Lite, Growth, Premium, and Ultimate. We recommend that you carefully evaluate your business needs and consider the features offered in each plan before deciding which CRM pricing model to choose. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, Dutch, English, Estonian, Finnish, French, German, Indonesian, Italian, Japanese, Korean, Latvian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian - **Available Countries**: Albania, Algeria, American Samoa, Andorra, Argentina, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Cambodia, Cameroon and 118 more ## Features - AI Copilot - AI/Machine Learning - API - Access Controls/Permissions - Account Management - Accounting - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Automated Responses - Autoresponders - Batch Processing - Business Card/Badge Scanning - Buyer Management - CRM - Calendar Management - Calendar Sync - Calendar/Reminder System ## Integrations (99 total) - APIANT - Act-On - ActiveCampaign - ActiveDEMAND - ActiveIQ - Acuity Scheduling - Aircall - Apollo.io - Asana - Bedrock Data - Calendly - CallHippo - Callmaker - Crossbeam - Cyclr ... and 84 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Manufacturing CRM Software](https://www.softwareadvice.com.au/directory/3825/manufacturing/software) ## Related Categories - [Manufacturing CRM Software](https://www.softwareadvice.com.au/directory/3825/manufacturing/software) - [Online CRM Software](https://www.softwareadvice.com.au/directory/387/online-crm/software) - [Account Management Software](https://www.softwareadvice.com.au/directory/3606/account-management/software) - [Customer Communications Management Software](https://www.softwareadvice.com.au/directory/4742/customer-communications-mngt/software) - [Sales Intelligence Software](https://www.softwareadvice.com.au/directory/4620/sales-intelligence/software) ## Alternatives 1. [HubSpot CRM](https://www.softwareadvice.com.au/software/1854/hubspot) — 4.5/5 (4458 reviews) 2. [Salesforce Sales Cloud](https://www.softwareadvice.com.au/software/2764/salesforce-sales-cloud) — 4.4/5 (18782 reviews) 3. [Zoho CRM](https://www.softwareadvice.com.au/software/392464/zoho-crm) — 4.3/5 (6973 reviews) 4. [Bigin by Zoho CRM](https://www.softwareadvice.com.au/software/392397/bigin-by-zoho-crm) — 4.7/5 (730 reviews) 5. [Kylas Sales CRM](https://www.softwareadvice.com.au/software/216694/kylas) — 4.8/5 (573 reviews) ## Reviews ### "Great platform agnostic CRM for small business" — 4.0/5 > **Jim** | *16 April 2026* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: Great for comprehensive features without an enterprise level pricetag. Ideal for solo or smbs with many integrations. Perfect for mid to late(r) funnel client management. > > **Cons**: Early funnel contact management. Other tools integrate well with the platform though to make the workflow seamless. > > Easy to scale - have used for multiple clients. Ideal for users who work between multiple platforms ie. google and microsoft. Would recommend. ----- ### "Value for money" — 4.0/5 > **Kavit** | *30 April 2026* | Management Consulting | Recommendation rating: 10.0/10 > > **Pros**: Pipedrive's user interface is very easy to use without complexities. We started using it for CRM and work management but later resiled that it is good for CRM but not work management. We still use it for CRM. > > **Cons**: Its capabilities with email campaign are limited. It could do a better job with email campaign and automations to make leads work like magic. > > For a small business like us, it works well without much of complexities, it does have the flexibility to use the tool. Would love to see some of the automations to generate leads using the tool itself. ----- ### "Continuing to use Pipedrive - a great CRM for small businesses" — 4.0/5 > **Jess** | *30 December 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: It’s easy to make bespoke pipelines and customize this with your business and desired tracking needs. > > **Cons**: The integration with mailchimp wasn’t as intuitive as I’d hoped. While we use this, it wasn’t hugely clear that the data had moved across. > > I really like the tool, we use it well, and assign tasks to team members. It’s a good way to simply keep track of customer follow ups, BUT, in the free version the sync with mailchimp could be better. I suppose that’s why you pay for the upgrade version\! ----- ### "Highly recommend for service-based businesses." — 5.0/5 > **Verified Reviewer** | *15 December 2025* | Construction | Recommendation rating: 9.0/10 > > **Pros**: The visual pipeline is easy to use, keeps our team accountable, and ensures no follow-ups are missed. > > **Cons**: There's not much to dislike with this product. Would be great to have it's own crm telephony. It still works well with JustCall. > > Pipedrive has been a huge help in organizing and tracking our leads from first contact through close. It’s streamlined our sales process and improved efficiency. Highly recommend for service-based businesses. ----- ### "Pipedrive Keeps Us Organized" — 5.0/5 > **Emily** | *16 October 2025* | Construction | Recommendation rating: 9.0/10 > > **Pros**: Pipedrive allows me to keep track of various projects in various stages throughout the project life going through a plethora of departments. > > **Cons**: The search feature, as silly as this sounds, while it works fine, I wish it would have more filter options so I wouldn't have to scroll endlessly. > > I have a positive experience with Pipedrive in the years I have been using it. It allows for a lot of information to be stored. ----- Page: 1 / 123\ Next: [Next page](https://www.softwareadvice.com.au/software/321306/pipedrive?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/321306/pipedrive) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data