---
description: Review of Glia Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Glia | Reviews, Pricing & Demos - SoftwareAdvice AU
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Breadcrumb: [Home](/) > [Personalisation Software](/directory/4276/personalization/software) > [Glia](/software/322029/omnicore)

# Glia

Canonical: https://www.softwareadvice.com.au/software/322029/omnicore

> Glia is an omnichannel customer engagement platform that helps financial institutions connect with customers through text messages and video/voice chat capabilities. It enables employees to track conversions, conduct engagement analysis and generate custom reports via a unified platform.

The artificial intelligence (AI)-enabled solution allows businesses to track website visitors, communicate with customers via live chat and build customer relationships through co-browsing and live observation functionality. Features of Glia include behavior tracking, feedback management, analytics, automated alerts and more.

Pricing is available on request and support is extended via phone, email and other online measures.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Glia
- **Founded**: 2012

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Contact Glia for a pricing quote.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Dutch, English, French, German, Spanish
- **Available Countries**: Australia, Canada, United States

## Features

- AI Copilot
- API
- Account Management
- Alerts/Escalation
- Autoresponders
- Behavior Tracking
- Behavioral Targeting
- Call Center Management
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Contextual Targeting
- Customer Engagement
- Customer Experience Management
- Customisable Branding
- Customizable Templates
- Engagement Tracking
- Experience Management
- Feedback Management

## Integrations (4 total)

- Avaya Experience Platform
- Google Analytics 360
- Salesforce Sales Cloud
- Salesforce Service Cloud

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Personalisation Software](https://www.softwareadvice.com.au/directory/4276/personalization/software)

## Related Categories

- [Personalisation Software](https://www.softwareadvice.com.au/directory/4276/personalization/software)
- [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software)
- [Customer Success Software](https://www.softwareadvice.com.au/directory/4628/customer-success/software)
- [Customer Service Software](https://www.softwareadvice.com.au/directory/255/customer-service/software)
- [Customer Support Software](https://www.softwareadvice.com.au/directory/4658/customer-support/software)

## Alternatives

1. [Glance](https://www.softwareadvice.com.au/software/342419/glance-screen-sharing) — 4.3/5 (10 reviews)
2. [Slack](https://www.softwareadvice.com.au/software/154669/slack) — 4.7/5 (24046 reviews)
3. [LiveAgent](https://www.softwareadvice.com.au/software/109980/liveagent) — 4.7/5 (1753 reviews)
4. [Zoho Desk](https://www.softwareadvice.com.au/software/393877/zoho-desk) — 4.5/5 (2211 reviews)
5. [Acquire](https://www.softwareadvice.com.au/software/100415/acquire-hd) — 5.0/5 (20 reviews)

## Reviews

### "great program" — 5.0/5

> **CHRIS** | *3 January 2020* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: easy to use, lots of great options to make selling cars easier.
> 
> **Cons**: sometimes the log in process can get frustrating

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/322029/omnicore)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/omnicore-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/322029/omnicore> |
| en-GB | <https://www.softwareadvice.co.uk/software/322029/omnicore> |
| en-IE | <https://www.softwareadvice.ie/software/322029/omnicore> |
| en-NZ | <https://www.softwareadvice.co.nz/software/322029/omnicore> |

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