360Learning

Pros

360Learning is incredibly easy to deploy and use. One of the best things about this software (and in comparison to other LMS) is the fact that anyone can adapt to it easily - the UX/UI of the platform is similar to Netflix or social media - which allows for a quick understanding of where to go to find things. 360Learning was also incredibly helpful in pushing through the initial setup at the very beginning when we need to move quickly to deploy it company-wide (at the time we were 350).

Authoring is also significantly easy to use and easy for me to coach/train others into using it. One of the things that are great (and also not so great at the same time) is the fact that they really take in feedback and listen to their customers really well. They make a lot of updates and change things (which can also be an issue once someone gets used to using it!) :)

Their support and account managers are reactive, super fast, reliable and helpful.

Cons

- Search Functionality. The search functionality is really bad and I struggle with this aspect the most. We have issues with our employees finding the learning that they need.
- Customization. I would like to customize the design of the homepage more to allow to highlight or showcase specific parts/courses to our organization's needs.
- More robust authoring tools. I have to integrate more tools outside to achieve the impact I want with our learning experience.

Alternatives Considered

Reasons for Switching to 360Learning

Pros

During my benchmarking, the platform was by far the easiest to use and to get used to. Unless you are a real geek and have a small pool of authors who can afford to spend time on initial discovery, the other platforms were more complex and did not allow people who only spend a few days a year creating content (which is the case for our in-house experts) to be as effective.

Cons

Some time ago, an update changed the interface quite significantly, even if we had been warned, I would have liked to have a smoother transition with the possibility to put the 2 options in parallel for a few weeks.

Alternatives Considered

Reasons for Switching to 360Learning

Pros

In a fast paced tech environment, the ability to author content at speed is very important. 360Learning allows us to quickly author/build courses that our learners enjoy and have a really great experience with. The user experience is one of the best parts of this product.

Cons

Its live session feature has A LOT to be desired especially compared to some of it's competitors that offer Events pages, easy sign up and registration, Zoom integrations and more. The other item on my list that floats at the bottom of 'things 360Learning does not do well' is it's automatic timeout feature when learners are consuming content. The feature resets learner progress after 15 minutes of inactivity. Reset, not pick back up where you left off. This is a major pain point for us if we have a video or exercise that is longer than 15 minutes.

Alternatives Considered

Reasons for Switching to 360Learning

Pros

The Collaborative Learning dimension which is one of the strenghts of the tool.
The possibility of interacting with learners to support them in their learning process.
Clearly identified contacts, available to support us in the implementation of our projects.

Cons

Get familiar with all the features of the tool requires time to fully integrate its environment and the options available. It is a necessary step if we want to optimise the operation of the LMS.

Pros

The best part of 360 Learning is how intuitive the system is, very user friendly.

Cons

What I liked the least about the system is some of the functions are too similar to one another and should be solidified into 1 such as learning paths and programs. Lastly, when deleting accounts it will not delete the entire account from all groups if they are part of a private group. Lastly, as the owner of our platform I should be able to impersonate accounts so I can see how they home page look, in turn I am able to provide the best instructions to my learners.