--- description: Review of Ovatu Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Ovatu | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Tattoo Studio Software](/directory/4385/tattoo-studio/software) > [Ovatu](/software/322076/ovatu) # Ovatu Canonical: https://www.softwareadvice.com.au/software/322076/ovatu Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.com.au/software/322076/ovatu?page=2) > \*30 DAY FREE TRIAL\* Ovatu is a world-class salon booking software provider with full point of sale, reminders, online booking options, marketing tools, and more. Ovatu customises the entire booking experience to your brand and helps convert more people into long-term customers. Ovatu helps 7 million people every month book appointments around the globe. Widely used in the hair and beauty industry as well as the fitness, well-being, medical and education industries. The application enables businesses to collect reviews or feedback from customers and offer gift cards or passes. Clients can manage personal accounts, schedule/reschedule appointments, make payments, view offers and track balances. Staff members can use Ovato's automated reminder feature to notify clients about upcoming appointments via text messages or emails. It lets supervisors manage customer waitlist, handle staff's availability through roster and schedule resources accordingly. Ovatu offers integration with various third-party applications including Slack, MailChimp, Square, PayPal and Zoom. It comes with mobile applications for iOS and Android. The solution is available on monthly subscriptions and support is provided via phone, email and documentation. > > Verdict: Rated **4.8/5** by 143 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 143 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Ovatu - **Founded**: 2010 ## Commercial Context - **Starting Price**: USD 15.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Solo: €14.00/month with 1 employee and 300 SMS credits Small: €28.00/month with 5 employees and 600 SMS credits Medium: €46.00/month with 10 employees and 1,000 SMS credits Large: €65.00/month with 20 employees and 1,500 SMS credits - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Access Controls/Permissions - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Automated Scheduling - Availability Management - Barcode/Ticket Scanning - Billing & Invoicing - Booking Management - Calendar Sync - Class Scheduling - Client Database - Client Management - Client Profiles - Confirmations/Reminders - Contact Database - Credit Card Processing - Customer History - Customer Support ## Integrations (3 total) - Mailchimp - PayPal - Stripe ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Tattoo Studio Software](https://www.softwareadvice.com.au/directory/4385/tattoo-studio/software) ## Related Categories - [Tattoo Studio Software](https://www.softwareadvice.com.au/directory/4385/tattoo-studio/software) - [Pilates Studio Software](https://www.softwareadvice.com.au/directory/4185/pilates-studio/software) - [Spa Software](https://www.softwareadvice.com.au/directory/2596/spa/software) - [Barbershop Software](https://www.softwareadvice.com.au/directory/4677/barbershop/software) - [Scheduling Software](https://www.softwareadvice.com.au/directory/4738/scheduling/software) ## Alternatives 1. [Calendly](https://www.softwareadvice.com.au/software/73632/calendly) — 4.7/5 (4084 reviews) 2. [Google Calendar](https://www.softwareadvice.com.au/software/171751/google-calendar) — 4.8/5 (4021 reviews) 3. [Goldie](https://www.softwareadvice.com.au/software/404201/goldie) — 4.8/5 (1129 reviews) 4. [Doctoralia for Specialists](https://www.softwareadvice.com.au/software/356406/doctoralia-pro) — 4.7/5 (409 reviews) 5. [GlossGenius](https://www.softwareadvice.com.au/software/179440/glossgenius) — 4.8/5 (348 reviews) ## Reviews ### "Excellent Booking Software For Small Businesses" — 4.0/5 > **Jack** | *27 September 2018* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: Easy to use booking facility. Automated reminders reduce number of missed appointments. Integration with website and Facebook page. Ability to send group emails to different customers depending on demographic or tags. > > **Cons**: Bit tricky to set up (although their support is very good if you get stuck). Must be well maintained and kept up to date or can get a bit messy. Card payment system integration could be improved. > > Ovatu has been a great tool for my business in managing bookings and providing reminders to customers. Once set up it works really well, but you have to ensure the databases and diaries are well maintained. I tried the product sales pages as well but ended up not using these although I'm sure if set up properly these would be a great resource too. Ovatu also has some clever ways of marketing your services to your customers too and allows you to target specific demographics to optimise your message. The cost compared to other similar systems is fantastic and as mentioned all support and training provided is excellent. ----- ### "Ovatu has changed our business for the better\!" — 5.0/5 > **Pretesh** | *27 July 2022* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Ovatu has been a huge gamechanger for our business. We no longer have to spend time out of hours managing our diaries via pen and paper. The system puts booking appointments into the hands of the client. Its an absolute joy to see the alerts pop up on my phone or tablet showing a new booking. I even get clients booking in the early hours. > > **Cons**: The only thing i can see missing from the system is the ability to request a deposit on the overall amount not just individual treatments. For example, if we have set a required deposit amount of £30 for high value treatments, a clients can book multiple lesser value treatments that total more than £30 but the system doesnt request a deposit. We have to then ask the client to bank transfer a deposit which sometimes for new clients can be awkward. > > Overall Ovatu has helped increase sales and also allowed the client to have control of their bookings which again allows them to book more than they would have done if they had to call or email to book. ----- ### "Make it make sense" — 1.0/5 > **Terina** | *1 May 2022* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Every feature you have screws up something else when it's implemented; if it doesn't work all together, it's USELESS\! It makes no sense that adding resources , having multiple locations, adding an employee, or disabling a location disables the calendar from showing availability from the schedule, yet ALL of these things has screwed up my booking several times. It takes way too long to do ANYTHING on here, and after al the time spent, you have to go back and undo everything because it messed up something else. When creating a voucher simply clicking on all services or undoing the check on all services should be optional, but it is NOT, and that is ridiculous. Don't even get me started on your "support" staff, they are RUDE and disrespectful; not ONE time in the MANY times I've had to reach out, has anyone ever accepted responsibility for the way this software works (or should I say does NOT work), they instead blame me for not doing something right like I work for this damn company and know the intricacies of your system. NOTHING is as simple as the instructions. I have NEVER had to contact service on a software system, and I can't even count how many times I have to contact Ovatu support, and I hate it. You have what seems to be awesome features, but if they don't work what's the point? > > **Cons**: It's unstable, inconsistent, and not user friendly...and support staff is terrible. > > Frustrating\! ----- ### "Everything you could ever need and more\!" — 5.0/5 > **Sara** | *23 September 2021* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I have recommended this to every single person I know in the industry. I have helped to set it up for 14 other beauticians just because I am such an advocate for the app\! Not to be dramatic but it really is life-changing\! The online booking makes it so much easier for both clients and myself; no going back and forth with messages. The reminders and online payments help to massively reduce no-shows, and the online card capture means that even when someone does no-show I can charge their card\! I love that I can have all of my policies written in black and white and the client has to tick to agree. The forms are also a lifesaver; I have set the app to automatically email clients a form so that I have all info and it is stored securely. The reports are amazing as I can see exactly how much I'm earning, whether it was paid card or cash, I can see my most popular treatments and how much I earn from them. I could go on and on all day, I don't think there's anything that the app doesn't do. > > **Cons**: The only minor things are that you cant do service add ons, eg if someone books their nails it would be helpful to have an option to add on nail art without ut being a whole separate treatment. Also the mobile app rota isnt very aesthetically pleasing in my opinion. > > It has changed my life,I really rely on it\! Customer service is always fab and so speedy\! ----- ### "Wish I'd found Ovatu Sooner" — 5.0/5 > **Michelle** | *27 November 2020* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The simplicity of the set-up, online booking and ease of access for my clientele is fab\!\! Customer Service is second to none. Team are friendly and very patient especially when someone like myself calls in - tech shy and unsure. HELP GUIDE - WOW\! now this is a great addition to the Ovatu Manager and set up, its easy to understand and the step by step instructions make it less of a task to take on yourself. The Help Guide will be useful throughout my time with Ovatu. My clients are now taking control of their own booking rather than me doing everything for them. Ovatu has given me time back with my family that I wasnt getting befere alongside time that was unpaid too. I just wish I done this sooner\!\! > > **Cons**: I wouldnt say improve to be honest, i'd maybe say consider including: \*Stock / Product spenditure : this way my invoice costs are recorded to tell me if im running at a loss or profit. > > Excellent\! Cant fault it one bit, id highly recommend to anyone needing or looking in to an online booking system. Having looked into a few, Ovatu has came out on top and ticked all my boxes for business. ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.com.au/software/322076/ovatu?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/322076/ovatu) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data