--- description: Review of Ugenie Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Ugenie | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Membership Management Software](/directory/4395/membership-management/software) > [Ugenie](/software/322576/ugenie) # Ugenie Canonical: https://www.softwareadvice.com.au/software/322576/ugenie Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/322576/ugenie?page=2) > Ugenie is a software suite made up of a web portal and a downloadable app. A community collaborating tool and professional membership hub, it enables users to share information and resources with their following in an organized way, offering tips, recommendations, goods, and time without the need to use social media platforms. Membership businesses use it to maintain and grow their communities much like a Facebook group, but with added membership management features and a customized central communications hub. Instead of worrying about algorithms and advertisement, users focus on bringing the community closer to their content by customizing their Uhub. Ugenie also comes with onboarding support in the form of strategy sessions, and with ongoing assistance for technical issues. Membership businesses that prefer an out-of-the-box, the white-label option can opt for the Uapp service instead, which comes with an app developed in their image and made available on the App Store and Google Play. > > Verdict: Rated **5.0/5** by 7 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 7 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Ugenie ## Commercial Context - **Starting Price**: GBP 35.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Plans from Ugenie start at £35pm and a two-month discount is offered on all plans when payment is made annually. The UHub plan costs £35pm and offers all the core platform features via a branded Web Portal for upto 500 members. For £65pm the UHub+ plan adds mobile app accessibility (iOS \& Android), whilst the UApp plan which starts from £3,000 upfront plus £250pm thereafter allows an organisation to have their own white-labeled mobile app versions to download from the app stores. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, Kenya, Tanzania, Uganda, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Dashboard - Calendar Management - Client Portal - Committee Management - Communication Management - Credit Card Processing - Customer Database - Customisable Branding - Data Import/Export - Dues Management - Electronic Payments - Email Marketing - Event Calendar - Event Management - Event Scheduling - Member Accounts - Member Communication - Member Database - Member Directory ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Membership Management Software](https://www.softwareadvice.com.au/directory/4395/membership-management/software) ## Related Categories - [Membership Management Software](https://www.softwareadvice.com.au/directory/4395/membership-management/software) - [Club Management Software](https://www.softwareadvice.com.au/directory/4660/club-management/software) ## Alternatives 1. [Jackrabbit Gymnastics](https://www.softwareadvice.com.au/software/215305/jackrabbit-gymnastics) — 4.6/5 (369 reviews) 2. [Club Automation](https://www.softwareadvice.com.au/software/129286/club-automation) — 4.1/5 (77 reviews) 3. [ClubExpress](https://www.softwareadvice.com.au/software/383500/clubexpress) — 4.2/5 (515 reviews) 4. [bsport](https://www.softwareadvice.com.au/software/203284/bsport) — 4.3/5 (328 reviews) 5. [Hapana](https://www.softwareadvice.com.au/software/34650/hapana) — 4.4/5 (96 reviews) ## Reviews ### "Brilliant community building app" — 5.0/5 > **Bhavna Pandya-Barratt** | *8 September 2021* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: We use Ugenie as our members portal and find it really easy to use, upload all the files and videos too and the members directory is really helpful to have too. It's easily integrated into your business. > > **Cons**: None at present, I feel that the team at Ugenie are always developing and bringing in new features which in turn means that there's very little to not like about the software. > > Great customer service, fantastic, passionate team of developers who are constantly developing new features to benefit the customers. Would highly recommend. ----- ### "Flexible and intuitive platform hosting programme materials and enhancing engagement." — 5.0/5 > **Marion** | *7 September 2021* | Professional Training & Coaching | Recommendation rating: 10.0/10 > > **Pros**: Ugenie provides us with an intuitive platform that enables us to provide our course participants with an experience tailored for them and away from the noise of other social media sites. We are able to curate great material and know that our Tribe can find what they need and not lose themselves or be distracted in the process of doing so. We also love that they can easily connect and communicate with one another and provide mutual support. We also love the high level of technical support and development and the number of new features being released on a regular basis. > > **Cons**: What did I least like....very difficult to answer. Whenever I have encountered any issues then they have been fixed straight away. If I encounter any features that appear missing then I discover they are on the development list with a planned release date in the near future. > > We are really enjoying the benefits our own community brings. Ugenie has simplified and reduced the work in running training programmes and making the content available for our course participants - they only need to go to one place. We no longer have to send mailings to them or remind them of key dates - it is all there in Ugenie for them. Their learning and development experience has also been greatly enhanced by the collaboration and connection they build between themselves enabled by Ugenie. ----- ### "SLP 2020/21 Cohort Management" — 5.0/5 > **Wai Foong** | *21 January 2022* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Easy to use and understand. Calendar feature was very helpful as well as being able to upload class materials and have everything in one place (especially for a course like this where you are trying to manage multiple people, classes, materials and logistics usually across multiple platforms like Google Docs, Calendar and Whatsapp\!). > > **Cons**: To be honest, I think this was the perfect tool to organise the cohort, it was just a matter of adoption and getting people used to logging into the app to access the materials. I think when you give people an alternative option (eg. Whatsapp) or something they are familiar with (which we did unfortunately\!), then they will take the more familiar route... > > Really nice way to streamline community building and have everything you need in one place\! ----- ### "Really great app to manage your membership" — 5.0/5 > **Lisa** | *6 September 2021* | Events Services | Recommendation rating: 10.0/10 > > **Pros**: How easy it is to use and very fast. If you upload anything it is so fast. > > **Cons**: I couldn't take payments or input into my website > > They are incredible to work with. So efficient and responsive and are aiming to provide you with what you need and are always evolving the business. ----- ### "Headache saved" — 5.0/5 > **Graham** | *7 September 2021* | Media Production | Recommendation rating: 10.0/10 > > **Pros**: Brilliant app, such a lifesaver. I was worried about the process being the founder of a business and not technical. I didn't need to worry. The whole process was so easy and the aftercare is second to none. > > **Cons**: I don't dislike anything. It's honestly brilliant. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/322576/ugenie?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/322576/ugenie) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data