---
description: Review of Carbonara Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Carbonara | Reviews, Pricing & Demos - SoftwareAdvice AU
---

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# Carbonara

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> Carbonara App is a free digital waitlist and restaurant reservation system that allows you to seamlessly handle both walk-in customers and guests who have reserved tables.

Make smart use of your time and greet diners with a free waitlist/reservations app. Wherever you are, lighten customer wait times with an app that gives restaurateurs and managers full control over their guest lists. 

Created simultaneously for restaurants, cafés, and bars, our app offers an approachable set of features: 

a digital waitlist to manage virtual queues;
an online booking service to schedule reservations, and 
most recently, an innovative pre-ordering system to allow customers to buy beverages or order food before being seated.
 
All of Carbonara App’s features are completely free and come at zero cost whatsoever.

Send free SMS messages and text guests in the virtual queue to inform them when their table is ready. Fill your tables with walk-in host strategies — such as two-way communication features to manage your tables in real time.

If you’re a reservation-based restaurant, guests use the app to make online bookings. Customers reserve tables from anywhere on the web, either via your website or social media platform. 

Smoothly schedule your operating hours, and apply table management features to select free tables and seat guests.

Carbonara App’s new drink pre-ordering feature lets customers buy alcoholic beverages before they arrive. Customers click on a link to purchase, then your restaurant receives the full amount, no deduction fees included. Increase your restaurant’s revenue with this free feature. 

It's as simple as ABC: Guests waiting at your door don't want to feel like anyone is wasting their time.

So we developed a free app to see hospitality businesses prosper. 

Give guests what they want — a smart platform to enhance their dining out experience and enjoy their meals with zero hassle.

Be the ideal host: let Carbonara App help you fork up a first-class hospitality experience today\!

Features:
NEW\! Enhance the customer experience with drink pre-ordering. Let customers pre-order and pay for drinks before they even step through your door.
Provide customers with accurate wait quotes and timers using the app's notification features.
Send customers text reminders and ensure they arrive on time. SMS messages cost nothing, as Carbonara App absorbs all tariff charges.
Bring your whole team on board with multi-device sync. Now everyone views the waitlist and reservation management screen at any time.
Change of plan? Receive messages from customers via Carbonara App's two-way communication features, reducing your restaurant's risk of no-shows.
Communicate with international customers from across the globe with multi-language support.
Use the table management screen and swiftly assign customers their seats, attending to party size and guest preference.
Engage with free restaurant analytics: receive statistical emails that provide key insights on how your business is performing.

For the best free waitlist and reservation system experience contact us for more information — or simply check out our website and learn more today: www.carbonaraapp.com
> 
> Verdict: Rated **4.8/5** by 36 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 36 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Carbonara

## Commercial Context

- **Pricing model**: Other (Free version available) (Free Trial)
- **Pricing Details**: FREE\! 
Carbonara app has no monthly fee, no commission fee or any other fees. All our features are free to use for all restaurants and cafes and will stay that way.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Italian, Norwegian, Portuguese, Spanish, Swedish
- **Available Countries**: Argentina, Australia, Belgium, Brazil, Canada, Cape Verde, Chile, Colombia, Costa Rica, Denmark, Dominican Republic, Ecuador, France, Guatemala, Ireland, Italy, Jamaica, Luxembourg, Malta, Mexico and 12 more

## Features

- Alerts/Notifications
- Availability Management
- Booking Management
- Booking Notes
- Communication Management
- Credit Card Processing
- For Restaurants
- Group Reservations
- Mobile Access
- Mobile Alerts
- Multi-Language
- Multi-Location
- Online Booking
- Order Management
- Payment Processing
- Promotions Management
- Public Waitlist
- Queue Management
- Real-Time Data
- Real-Time Notifications

## Integrations (1 total)

- Facebook Business Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Restaurant Management Software](https://www.softwareadvice.com.au/directory/2165/restaurant-management/software)

## Related Categories

- [Restaurant Management Software](https://www.softwareadvice.com.au/directory/2165/restaurant-management/software)
- [Online Booking Systems](https://www.softwareadvice.com.au/directory/432/reservation/software)
- [Waitlist Software](https://www.softwareadvice.com.au/directory/4323/waitlist/software)

## Alternatives

1. [Eventbrite](https://www.softwareadvice.com.au/software/133924/eventgrid) — 4.6/5 (5768 reviews)
2. [Booqable](https://www.softwareadvice.com.au/software/77802/booqable) — 4.8/5 (1144 reviews)
3. [OpenTable](https://www.softwareadvice.com.au/software/439120/opentable) — 4.7/5 (1320 reviews)
4. [Hostaway](https://www.softwareadvice.com.au/software/165334/hostaway) — 4.8/5 (1545 reviews)
5. [Lodgify](https://www.softwareadvice.com.au/software/140962/lodgify) — 4.5/5 (1289 reviews)

## Reviews

### "Love it" — 5.0/5

> **Matthew** | *17 December 2021* | Food & Beverages | Recommendation rating: 9.0/10
> 
> **Pros**: Love it’s free  and I can use it on iPad and desktop now
> 
> **Cons**: The system could ideally go online and have a payment option for customers to reserve and pay deposit
> 
> Very good

-----

### "La mejor app de gestión de reservas para hostelería" — 5.0/5

> **Laura** | *20 July 2021* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: App muy fácil de usar, funciones claras y cómodas y gestionada por un gran equipo de profesionales siempre atentos por ayudar a los usuarios de la app. Funciona a la perfección.
> 
> **Cons**: De momento, cumple con todos los criterios necesarios para ser la mejor app para gestión de reservas para restaurantes. No he echado en falta ninguna función.
> 
> Es muy fácil comunicarse con los gestores de la app, a través de correo electrónico, ofrecen su ayuda pars cualquier duda. Es muy fácil de usar tanto para el empresario como para el cliente y tiene muy poco margen de error.

-----

### "Great help" — 4.0/5

> **Amanda** | *10 September 2021* | Hospitality | Recommendation rating: 7.0/10
> 
> **Pros**: It's a great app to enable me to see booking at a glance
> 
> **Cons**: Have not found any so far so good. Makes life easier

-----

### "Grazie" — 4.0/5

> **Marco** | *28 January 2022* | Restaurants | Recommendation rating: 9.0/10
> 
> **Pros**: 1) Può essere usata da più camerieri  nello stesso momento. 2) Facilità d’uso.
> 
> **Cons**: Nulla. Forse aggiungerei la funzione piantina con i tavoli liberi  e prenotati .
> 
> Mi a permesso di gestire molto bene le prenotazioni dei tavoli .

-----

### "L'app giusta nel momento giusto" — 5.0/5

> **giovanni** | *24 March 2021* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: la facilità nell'utilizzo....molto intuitiva e semplice
> 
> **Cons**: sicuramente come già detto sarebbe importante avere la possibilità di oscurare l'orario in cui approssimativamente possa essere pronto il tavolo
> 
> Che dire...è stato amore a prima vista soprattutto per un locale come il nostro situato all'interno di un centro commerciale ....la possibilità di sostituire carta e penna con un applicazione che non è una semplice lista di attesa ma bensì un qualcosa che ti permetta di gestire fluidamente l'enorme attesa esterna in maniera perfetta ed impeccabile...
Pochi passaggi ed il gioco è fatto....nome...numero di persone...numero di telefono...cliente avvisato tramite sms (senza alcun costo) e poi con un semplice click parte una telefonata (ribadisco SENZA ALCUN COSTO) al cliente che lo avvisa del fatto che il tavolo è pronto.
Possibilità di personalizzare gli sms da inviare al cliente...
Possibilità di preassegnare già il tavolo in cui il cliente in lista dovrà accomodarsi...
Possibilità di fargli scegliere se vuole stare all'interno o per chi ha spazi esterni anche fuori....
Possibilità di interagire con il cliente attraverso una chat nell'app....
Nessuna necessità di far installare un'applicazione al cliente....

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/322809/carbonara)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/retail/carbonara-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/322809/carbonara> |
| en-GB | <https://www.softwareadvice.co.uk/software/322809/carbonara> |
| en-IE | <https://www.softwareadvice.ie/software/322809/carbonara> |
| en-NZ | <https://www.softwareadvice.co.nz/software/322809/carbonara> |
| fr | <https://www.softwareadvice.fr/software/322809/carbonara> |

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