---
description: Review of Giosg Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Giosg | Reviews, Pricing & Demos - SoftwareAdvice AU
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# Giosg

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> Giosg is an artificial intelligence-enabled sales acceleration software designed to help businesses increase conversions and streamline lead lifecycle using conversational marketing, support, and sales solutions. 

Trusted by over 1200 companies around the world, Giosg software allows sales teams to deliver personalized experiences among customers via targeted live chat, AI chatbots, and interactive forms.

Giosg's live chat module offers capabilities to serve customers efficiently, increase sales and engage with customers. It helps businesses expand reach, improve efficiency and make interactions meaningful for each visitor using a simple swimlane view.
> 
> Verdict: Rated **4.5/5** by 45 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 45 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: giosg.com
- **Location**: Helsinki, Finland
- **Founded**: 2011

## Commercial Context

- **Starting Price**: EUR 199.00
- **Pricing model**: Other
- **Pricing Details**: More information for solution and enterprise pricing at:
https://www.giosg.com/en/pricing
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Finnish, Swedish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- A/B Testing
- AI/Machine Learning
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Scheduling
- Audience Targeting
- Autoresponders
- Canned Responses
- Chat Transcript
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Customer History
- Customer Segmentation
- Customer Service Analytics
- Customisable Branding

## Integrations (7 total)

- HubSpot CRM
- Messenger
- Microsoft 365
- Salesforce.org Nonprofit Cloud
- WhatsApp
- Zapier
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Car Dealer Software](https://www.softwareadvice.com.au/directory/4154/auto-dealer/software)

## Related Categories

- [Car Dealer Software](https://www.softwareadvice.com.au/directory/4154/auto-dealer/software)
- [Conversational Marketing Software](https://www.softwareadvice.com.au/directory/4671/conversational-marketing/software)
- [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software)
- [eCommerce Software](https://www.softwareadvice.com.au/directory/4340/ecommerce/software)
- [Lead Capture Software](https://www.softwareadvice.com.au/directory/3533/lead-capture/software)

## Alternatives

1. [LiveAgent](https://www.softwareadvice.com.au/software/109980/liveagent) — 4.7/5 (1753 reviews)
2. [Tidio](https://www.softwareadvice.com.au/software/157633/tidio-chat) — 4.7/5 (590 reviews)
3. [Freshchat](https://www.softwareadvice.com.au/software/436347/freshchat) — 4.1/5 (115 reviews)
4. [Kindly](https://www.softwareadvice.com.au/software/401837/kindly) — 4.0/5 (2 reviews)
5. [Lime Connect](https://www.softwareadvice.com.au/software/158509/userlike) — 4.6/5 (647 reviews)

## Reviews

### "Giosg chat for CS agents" — 5.0/5

> **Pasi** | *10 November 2021* | Outsourcing/Offshoring | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use and easy to implement. Works 100% of total time. After the initial training we can build the chat what we need. Also fun for the user to engage with end customers.
> 
> **Cons**: Reporting could be more comprehensive and clear to interpret.
> 
> Overall experience is great\! We are using giosg Live chat with numerous clients and reasons..

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### "A very easy to use service" — 4.0/5

> **Anni** | *20 December 2021* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: The chat's user interface is quick to learn and easy to use. The simplicity of the UI makes chatting effortless, especially if there are many chats going on at the same time. Integration with other services has been quick and easy as well.
> 
> **Cons**: Managing canned answers would be easier if they could be added, edited and deleted from the settings instead of the chat window.

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### "B2B organization" — 4.0/5

> **Mira** | *29 June 2022* | Marketing & Advertising | Recommendation rating: 7.0/10
> 
> **Pros**: It would be good that when you close the chat bot from the bubble, it registers as a close function in the report
> 
> **Cons**: The designing of the chat bot is a bit hard, the template swifts from place to place and it is quite a lot of work to get that looking good in every step

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### "Giosg chat review" — 5.0/5

> **Ovidijus** | *11 November 2022* | Textiles | Recommendation rating: 9.0/10
> 
> **Pros**: I tested it and played with it, and it's user-friendly and simple to use. I like that you don't need super IT knowledge to work with it and you can improve the chatbot.
> 
> **Cons**: I just played with it for some time so it's to early say something negative.
> 
> I'm happy

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### "Great service from Giosg" — 5.0/5

> **Aaron** | *8 June 2022* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: It is efficient and works well. It is very reliable.
> 
> **Cons**: Nothing
> 
> The team are always helpful and the system is efficient. They go the extra mile.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/323055/giosg)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/conversational-marketing/giosg-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/323055/giosg> |
| en-GB | <https://www.softwareadvice.co.uk/software/323055/giosg> |
| en-IE | <https://www.softwareadvice.ie/software/323055/giosg> |
| en-NZ | <https://www.softwareadvice.co.nz/software/323055/giosg> |

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