---
description: Review of RegitWise Help Desk Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: RegitWise Help Desk | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [RegitWise Help Desk](/software/323410/regitwise-help-desk)

# RegitWise Help Desk

Canonical: https://www.softwareadvice.com.au/software/323410/regitwise-help-desk

> RegitWise Help Desk is an easy-to-use customer support software that can be used as an ITIL tool.  It’s intuitive user interface enables customers to see their service requests and track their status in real time, which ensures that customers are always kept informed about their cases. Easily create and update your services, add service contact details and set up workflows so that every employee can handle customer inquiries in the best way possible
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: RIW Software Technology
- **Founded**: 2007

## Commercial Context

- **Starting Price**: USD 10.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: RegitWise Helpdesk is priced per seat/user
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Spanish, Swedish
- **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 33 more

## Features

- Activity Dashboard
- Automated Responses
- Data Import/Export
- Knowledge Base Management
- Prioritization
- Self Service Portal
- Service Level Agreement (SLA) Management
- Ticket Management

## Integrations (3 total)

- Microsoft 365
- Microsoft Azure
- Microsoft Entra ID

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Help Desk Software](https://www.softwareadvice.com.au/directory/4160/help-desk/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/323410/regitwise-help-desk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/323410/regitwise-help-desk> |
| en | <https://www.softwareadvice.com/help-desk/regitwise-help-desk-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/323410/regitwise-help-desk> |
| en-GB | <https://www.softwareadvice.co.uk/software/323410/regitwise-help-desk> |
| en-IE | <https://www.softwareadvice.ie/software/323410/regitwise-help-desk> |
| en-NZ | <https://www.softwareadvice.co.nz/software/323410/regitwise-help-desk> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Software Advice helps businesses in Australia find the best software. Compare software options and learn more from our research and user reviews.","email":"info@softwareadvice.com.au","url":"https://www.softwareadvice.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@id":"https://www.softwareadvice.com.au/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":[]},{"name":"RegitWise Help Desk","description":"RegitWise Help Desk is an easy-to-use customer support software that can be used as an ITIL tool.  It’s intuitive user interface enables customers to see their service requests and track their status in real time, which ensures that customers are always kept informed about their cases. Easily create and update your services, add service contact details and set up workflows so that every employee can handle customer inquiries in the best way possible","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/98d96a29-d51d-478d-905d-4d66b156250f.png","url":"https://www.softwareadvice.com.au/software/323410/regitwise-help-desk","@id":"https://www.softwareadvice.com.au/software/323410/regitwise-help-desk#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"10","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.softwareadvice.com.au/software/323410/regitwise-help-desk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/4160/help-desk/software","@type":"ListItem"},{"name":"RegitWise Help Desk","position":3,"item":"/software/323410/regitwise-help-desk","@type":"ListItem"}]}]}
</script>
