--- description: Review of Elium Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Elium | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/4138/collaboration/software) > [Elium](/software/323736/elium) # Elium Canonical: https://www.softwareadvice.com.au/software/323736/elium Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/323736/elium?page=2) > Elium is the European knowledge management platform that makes enterprise AI reliable. It suits mid-sized and large organisations whose teams rely on shared know-how every day, and who want their AI assistants to answer from verified sources. Most companies feed their AI assistants the same scattered, outdated content their people already struggle with. Elium fixes the layer underneath: one governed source of truth, verified, current and permission-aware, so people and AI agents see only what they are meant to. Who it serves best: - Global operations teams keep procedures correct across sites and languages. - Customer service teams answer faster and more consistently. - IT support teams cut repeat tickets by making the answer findable the first time. Every answer is tracked, whether it was served, missed or is at risk. Gaps and outdated content are flagged and routed to an owner, with a human in the loop. Elium connects to Microsoft 365, SharePoint, Teams, Slack, Google Workspace, Salesforce, ServiceNow, Zendesk, Jira, Confluence and Notion, and exposes knowledge to AI tools through a Model Context Protocol server, a GraphQL API and a search API. It works behind Microsoft Copilot, Glean, Dust and in-house assistants rather than replacing them. Deployment and support: SaaS or private cloud, with a 99.5% availability SLA. Elium is ISO/IEC 27001:2022 certified and GDPR-compliant, with a DPO and a data processing agreement. Data is hosted in Europe on Google Cloud in Belgium, with French hosting available on SecNumCloud-qualified infrastructure (3DS Outscale). Founded in 2008 and independently owned, Elium is trusted by 150 enterprise accounts, 1,200 departments and teams and 150,000+ regular users, including BCG, BNP Paribas, L'Oréal, VINCI Energies and Fnac Darty. Plans start at EUR 15 per user per month, and a free trial is available. > > Verdict: Rated **4.8/5** by 41 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 41 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Elium - **Location**: Mont-Saint-Guibert, Belgium - **Founded**: 2008 ## Commercial Context - **Starting Price**: EUR 15.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Elium is priced per user, with a 10-user minimum, across three plans. Team is EUR 15 per user per month billed yearly (EUR 18 billed monthly) and includes one admin. Corporate is EUR 20 per user per month billed yearly (EUR 24 billed monthly) and includes three admins. Enterprise is priced on volume and roles. Every plan includes unlimited spaces, content and AI answers, with no usage credits, and your content is never used to train AI models. Self-service portals for customers and partners are an option, quoted separately because portal visitors are not counted as users. A free trial is available. Implementation, migration and training are delivered by Elium's own team of senior experts. Full details: elium.com/pricing - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: Dutch, English, French, German - **Available Countries**: Australia, Austria, Belgium, Bulgaria, Canada, China, Czechia, Denmark, Finland, France, Germany, Greece, Hungary, India, Ireland, Italy, Latvia, Luxembourg, Malta, Mexico and 16 more ## Features - @mentions - AI Copilot - AI Text Summarization - API - Access Controls/Permissions - Access Management - Activity Dashboard - Activity Tracking - Adaptive Learning - Advanced Search - Alerts/Notifications - Analytics - Approval Process Control - Archiving & Retention - Artificial Intelligence - Audit Trail - Auditing - Automation - Autonomous Task Execution - Branding ## Integrations (22 total) - ChatGPT - Claude - Confluence - GLPI - Google Analytics - Google Docs - Google Drive - Google Workspace - Jira - Microsoft 365 - Microsoft Entra ID - Microsoft Power Automate - Microsoft Power BI - Microsoft SharePoint - Microsoft Teams ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Collaboration Software](https://www.softwareadvice.com.au/directory/4138/collaboration/software) ## Related Categories - [Collaboration Software](https://www.softwareadvice.com.au/directory/4138/collaboration/software) - [Knowledge Base Software](https://www.softwareadvice.com.au/directory/3898/knowledge-base/software) - [Productivity Software](https://www.softwareadvice.com.au/directory/4366/productivity/software) - [Knowledge Management Systems](https://www.softwareadvice.com.au/directory/1884/knowledge-management/software) - [Enterprise Content Management Software](https://www.softwareadvice.com.au/directory/3485/enterprise-content-management-system/software) ## Alternatives 1. [Confluence](https://www.softwareadvice.com.au/software/430492/confluence) — 4.5/5 (3720 reviews) 2. [Microsoft SharePoint](https://www.softwareadvice.com.au/software/397825/microsoft-sharepoint) — 4.4/5 (5470 reviews) 3. [Notion](https://www.softwareadvice.com.au/software/123247/notion-remote-work) — 4.7/5 (2835 reviews) 4. [Connecteam](https://www.softwareadvice.com.au/software/109560/connecteam) — 4.6/5 (5318 reviews) 5. [Paperpile](https://www.softwareadvice.com.au/software/269853/paperpile) — 4.8/5 (122 reviews) ## Reviews ### "Elium a KM solution for technology & scientifc scouting deployed at L'Oréal" — 5.0/5 > **olivier** | *16 October 2020* | Cosmetics | Recommendation rating: 10.0/10 > > **Pros**: The interface is elegant, intuitive and enhances visuals (images, video, preview of office files). It is possible to create forms with data fields exportable to Dashboards like Power BI. The editor of "story" (document) is very rich. It allows you to publish content with an elaborate layout. The administration of rights is managed very finely thanks to profiles on the system but also on the spaces. Securing access, managing GRPD requirements and interfacing with the active directory of our IS is very simple and efficient. Statistics indicators make it possible to monitor the activity of our communities and to adapt our communication management. > > **Cons**: The platform allows to create many categories of Tags which can generate a lot of filters. when there is too much navigation becomes less intuitive. The platform does not offer automatic translation of published documents. The weekly digests sent to Outlook are simple and cannot be personalized. The Elium editor does not allow you to create data tables with formulas. It is necessary to integrate an excel file whose preview is not optimal. Finally, Elium does not currently offer a document workflow. > > The Elium team supported us throughout the deployment of the solution. Both technical and educational support is undoubtedly a major asset. Although Elium is a Saas solution, the team integrates as well as possible the requests of the customers who have the opportunity to exchange in a very stimulating way on their uses of the platform during the biannual user club. Technical support is very fast and efficient. The safety audits we have carried out have shown that Elium is one of the safest solutions on the market. I recommend this solution from KM. ----- ### "Knowledge Sharing and Collaboration for a community of Hotels" — 4.0/5 > **Angèle** | *30 September 2022* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: The power of Elium is that is really easy to use, it is very accessible for everyone. The fact that it is a collaborative tool where everyone can contribute and interact with knowledge shared, it really supports our objective of knowledge sharing and collective intelligence. Everyone can contribute and put their contribution to use for the benefit of others. For us, the creation of new knowledge is one of the most important features - the editor is easy to use and it allows users to create visually appealing articles / content. > > **Cons**: The current Slack integration that Elium offers does not really fit our use-case as we have different Slack accounts for each hotel and the current integration is only working to match 1 Slack account with 1 Elium Space. This is something that should be evolved. Another aspect is the API transfer of platform Analytics - we are experiencing difficulties in having a proper transfer of the actual platform statistics to our own data platforms via APIs. > > We are a consultancy company dedicated to hotels and we use Elium to support knowledge sharing for the teams of each hotel, but also between hotels (our clients.) Our objective with Elium is to make teams save time by sharing all key information that they need, in a central place. From the moment a new person joins one hotel, they have access to all the key information they need to have a good onboarding - so this helps us to easily develop the knowledge of new employees. Also, thanks to this collaborative platform we allow hotels to benefit from knowledge and best practice from other hotels in the community. We support independent hotels, but with Elium we are able to give them the power of being in a chain / group, by making the most of the power of knowledge sharing inside a community. ----- ### "Very useful and agile tool" — 4.0/5 > **Vincent** | *3 November 2022* | Environmental Services | Recommendation rating: 8.0/10 > > **Pros**: link topics and organise them, easy to maintain > > **Cons**: some back-office mess difficult to manage > > excellent ----- ### "Launched 3 months ago and already a success" — 5.0/5 > **Sophia** | *24 October 2022* | Cosmetics | Recommendation rating: 9.0/10 > > **Pros**: Very user friendly with social network codes. Digitale native users love the tool\! And elders got used to it very quicklyTranslation is a real advantage > > **Cons**: Integration with Microsoft tool is not very stable.Many disconnections > > The change is quite big compared to knowledge tool we used to have in our company.But when people understand it, they really enjoy the navigation and the search ----- ### "Elium = Essential for everyday work\!" — 5.0/5 > **Elisa** | *29 September 2022* | Chemicals | Recommendation rating: 10.0/10 > > **Pros**: Elium is really easy to use. I am using it daily, even during client meetings to be able to answer quickly to my clients. The knowledge is there, easy to summarize, easy to link and find back. > > **Cons**: Nothing, the software is really user friendly, even for a new collaborator > > Elium is our knowledge base. It allows the team to collaborate easily, to share and summarize documents and knowledge of the company in general. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/323736/elium?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/323736/elium) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data