About AestheticsPro

AestheticsPro is a cloud-based, HIPAA compliant medical spa management software solution that offers staff and calendar management along with client management, a point-of-sale and marketing tools within a suite. The staff management feature allows users to manage employee timesheets, payroll, commissions and tips. With staff calendars, users can manage staff scheduling and avoid instances of overbooking. AestheticsPro enables users to store all client information in HIPAA-compliant charts. Users can sign in from any device and access records from any location. The software also offers marketing management, which enables users to track leads and run targeted email campaigns for customer acquisition. With the accounting module, users can generate real-time updated sales and profit reports to make informed decisions.
AestheticsPro Software - Secure EMR with photo mark up tool.
AestheticsPro Software - Client details at a glance.
AestheticsPro Software - Capture signatures electronically.
AestheticsPro Software - Calendar view.
AestheticsPro Software - AestheticsPro E-Prescribe powered by eazyScripts.
AestheticsPro video
AestheticsPro Software - Secure EMR with photo mark up tool. - thumbnail
AestheticsPro Software - Client details at a glance. - thumbnail
AestheticsPro Software - Capture signatures electronically. - thumbnail
AestheticsPro Software - Calendar view. - thumbnail
AestheticsPro Software - AestheticsPro E-Prescribe powered by eazyScripts. - thumbnail

AestheticsPro pricing

AestheticsPro does not have a free version but does offer a free trial. AestheticsPro paid version starts at USD 125.00/month.

Starting Price:
USD 125.00/month
Pricing Details:
AestheticsPro Online offers 3 editions: Solo Provider Edition: $125/month Enterprise Edition: $185/month Enterprise Plus Edition: $245/month
Free Version:
No
Free trial:
Yes

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AestheticsPro Reviews

Feature rating

Value for Money
4.3
Functionality
4.2
Ease of Use
4.1
Customer Support
4.5
5 reviews of 297 View all reviews
Lynnea V.
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/08/2018

Launching and Running a Medical Aesthetics Practice with Aesthetics Pro

I am extremely pleased with this remarkably comprehensive software - since it helps manage the medical, financial and marketing aspects of the practice. I purchased this software before launching a startup, and Aesthetics Pro has facilitated smooth operation in almost all facets of the practice.

The EMR forms and templates have easily edited text and graphics. The side-by-side photo gallery, which can marked, is also simple to use; the staff spends comparatively little time creating comprehensive medical records. Clients can access discharge instructions from the client portal, or we can email them easily if left behind. We will take advantage of online booking and in-application messaging as we grow.

But what really separates Aesthetics Pro from other EHRs is the seamless integration of marketing efforts and lead tracking. The increased efficiency (reduced staff time on redundant data entry) using a program that merges marketing software with EHR software. The lead list database in Aesthetics Pro has been crucial to our growth and success – converting a lead to client takes one click. Besides being able to send email blasts within the EMR, we can monitor the effectiveness of of all of our marketing campaigns – from print to digital to meet-and-greets. We’re also now able to track our referring clients, so we know those who like recommending us to others.

Aesthetics Pro’s inventory tracking is also invaluable. Highest praise for this well-crafted, robust software.

Pros

Tracks, manages and markets to new leads- including email blasts & touchpoints
Excellent EMR
Inventory tracking
Tracks efficacy of our marketing efforts to determine ROI
Metric reports are simple to generate
Tracks patient referrals and marketing effort effectiveness via rewards tracking
Dashboard tracks patient balances and services remaining in packages easily
Easy to create pop up notes for informal communication re: patient
Option to fully integrate the website and the practice management software
Frequently adds new features to augment quality of patient care and marketing
Scheduling by staff member, room and device helps avoid scheduling errors

Cons

The patient's allergies list/profile does not appear in the patient's dashboard, and does not pop up in any way while writing the patients' medical notes. Same for emergency medical contact.

The training information comes only video format, so its difficult to look up the answer to specific 'how to' questions after the videos have been viewed. Fortunately, the support staff is extremely prompt responding to both basic and complex queries via an in-application communication system - so these questions are quickly answered.

The way the consent and discharge forms are currently structured, we can alter existing forms, but cannot create or add new ones.

Response from AestheticsPro Online

Thank you Dr. Villanova!! This is great info!

Replied 28/08/2018
Leanne B.
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 22/10/2021

Just Started Software Again

So far everything and everyone we have dealt with has been very helpful. [SENSITIVE CONTENT] was fantastic with following up with my questions/emails but also not hounding me and just trying to sell me the software. [SENSITIVE CONTENT] has been very attentive in her responses and helpful with anything we need so far. Our onboarding call with [SENSITIVE CONTENT] was great. She was very informative and clear in her explanations.

Pros

We like that it is similar to what we've been using, so it will make our transition easier. We have used Aesthetics Pro in the past (5 years ago) and the enhancements since then are very beneficial and efficient.

Cons

It would be nice if lab integration could become an option.

Alternatives Considered

DrChrono and AdvancedMD EHR

Reasons for Choosing AestheticsPro

We use multiple systems (Square Appointments/POS, Dropbox for document storage, Rxnt for Eprescribe) and were looking for a system that has all features available but not a large cost.

Reasons for Switching to AestheticsPro

The other systems have more features that we don't need and could not make inactive.

Response from AestheticsPro Online

We are so happy that you are everything is going well with your software implementation!

Thank you,
-AestheticsPro Team

Replied 22/11/2021
Rose W.
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
5

4
Reviewed on 06/05/2022

Aesthetics Pro user experience

I'm learning about new functionality everyday! It would be great for AP to offer refresher/advanced user course tailored to account holders needs-since we don't know what we don't know :)

Pros

It has a lot of functionality, so I don't need multiple softwares to do different things

Cons

It does not integrate with Canadian systems in terms of choice for payment processing , text messaging, connectivity to e-commerce and better inventory management system. Quite difficult for patients to navigate patient portal. We need more templates for email marketing -should be refreshed with new graphics and designs to look modern and posh

Response from AestheticsPro

Rose, thank you for taking the time to review AestheticsPro medical spa software! To hear the functionality eliminates the need for additional software is wonderful to hear and demonstrates our commitment to provide an all-in-one software solution for the medical aesthetics industry! We are getting ready to release the quarterly newsletter within the next few weeks. Make sure to check it out and learn what's in development for 2022!

If you have any questions, feedback, or concerns, reach out to your dedicated Account Manager.
-The AestheticsPro Team

Replied 11/05/2022
Beth C.
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
4

3
Reviewed on 22/03/2022

Overall great for a med spa - just needs some enhancements

There really are no products on the market that perform all of the functions a med spa needs to be fully integrated and operate smoothly. I believe when compared to other products AestheticsPro has all of the necessary elements, however, it could just use some refinements, tweaks, and updates to make it the obvious #1 choice in the market.

Pros

Managing Staff Scheduling and Payroll. Managing inventory. Integrated credit card processing, training videos. That being said, I wish there was a report for payroll that would tell me hours, commissions, and tips all in one report by staff member. Currently I have to run 3 reports and use pivot tables to calculate the commissions and tips per staff member. I wish the inventory manager would allow us to produce a PO based on what we need to replenish. The CC fees with the integrated vendor are higher than our banks and other providers. I wish the vendor didn't have to be limited to one option. I also wish that the software had an APP version so it was more mobile friendly. I would love for my team to be required to chart and add products in order for the client to check out. This would require an easy workflow that works well on small screens.

Cons

Overall the software meets most needs there are just enhancements that should be considered to ease the workflow of the users. Specifically, managing the sign off of records by the Medical Director and communicating with team members when charts need to signed. Overall charting could be improved. I've also noticed that forms made in the e-record tool do not work with safari. So our Clients using an ipad or iphone can struggle to sign all of their online forms. Improved patient messaging notifications would be helpful, as well as seeing the messaging on their chart.

Response from AestheticsPro

We appreciate your review, Beth! We received your feedback, and enhancements are currently underway!
Thank you for your continued business, and we look forward to meeting your business needs in 2022 and beyond.
- The AestheticsPro Team

Replied 06/04/2022
Delcine J.
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/04/2022

AestheticsPro User

It is very organized & everyone can use it easily

Pros

It is very user friendly & the support has been great since going live

Cons

I am too new at using it to say at this time -

Response from AestheticsPro

Delcine, Thank you for your review! We appreciate your feedback and look forward to helping you learn all about the features AestheticsPro offers. Our support team and your dedicated Account Manager are only a call, email, or support ticket away, Reach out with questions or feedback. Wishing you all the best with your business!
-The AestheticsPro Team

Replied 21/04/2022

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