--- description: Review of Lucky Orange Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Lucky Orange | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Heatmap Software](/directory/4234/heatmap/software) > [Lucky Orange](/software/324513/lucky-orange) # Lucky Orange Canonical: https://www.softwareadvice.com.au/software/324513/lucky-orange Page: 1 / 12\ Next: [Next page](https://www.softwareadvice.com.au/software/324513/lucky-orange?page=2) > Lucky Orange helps ecommerce businesses, digital marketing agencies and website teams understand visitor behavior and identify opportunities to improve conversions. If your website gets traffic but visitors leave without buying or contacting you, Lucky Orange helps you investigate where they struggle and decide what to improve next. You don’t need to be an analytics expert to get started. Discovery, Lucky Orange’s AI analytics assistant, lets you ask questions about your website in plain language. Explore which traffic sources bring visitors who convert, where visitors encounter frustration or what non-converting visitors have in common. Discovery provides written insights and links to relevant session recordings and heatmaps so you can examine the behavior behind the findings. Discovery Visualize pairs those written insights with supporting charts, graphs and lists. Use it to explore performance trends, compare visitor groups and explain findings to colleagues or clients. An agency account manager can prepare for a monthly client review, while an ecommerce manager can compare mobile and desktop behavior to identify experiences worth investigating. Lucky Orange brings website analytics, visitor feedback and communication tools together: • Dynamic Heatmaps show where visitors click, tap, move their mouse and scroll, including interactions with dropdown menus and hover content. • Session Recordings let you watch individual visits to understand navigation, hesitation and friction. • Page Insights brings page traffic, engagement, frustration events and page speed metrics into one view. • Conversion Funnels and Form Analytics help you identify where visitors drop off or struggle to complete forms. • Surveys let you ask visitors directly about their experience, with unlimited surveys and responses at no extra cost. • Live Chat and Live View help you connect with visitors and understand their experience while they’re on your site. • Visitor Profiles, Announcements and a real-time Dashboard provide additional context and ways to engage your audience. Together, these tools help you move from a performance question to the visitor behavior that deserves attention. You can investigate a landing page that isn’t converting, explore differences between traffic sources or gather feedback before making a website change. Lucky Orange offers installation options for popular platforms, including Shopify, WordPress and BigCommerce. Help Center guides and onboarding resources help you get started, and you can contact the support team by email when you need assistance. Buyers who want guidance before signing up can book a 15-minute product demo to see the tools and ask questions. Start with a seven-day free trial, including Discovery access, to explore Lucky Orange using your own website data. > > Verdict: Rated **4.7/5** by 268 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 268 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Lucky Orange - **Founded**: 2012 ## Commercial Context - **Starting Price**: USD 39.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Free seven day trial for all accounts that begins once we track your first website visitor. All plans include unlimited team members. Free Plan: $0 per month | Build: $39 per month | Grow: $89 per month | Expand: $249-$739 per month | Scale: $1,049-$1,669 per month | Enterprise: Starts at $2,289 - Contact Lucky Orange | Get 20% off with an annual plan. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, German, Hebrew, Italian, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - A/B Testing - AI Copilot - AI Text Generation - API - API / Integrations - Access Controls/Permissions - Account level Analytics - Activity Tracking - Adaptive Learning - Alerts - Alerts/Notifications - Automated insights - Autonomous Task Execution - Behavior Tracking - Behavioral Analytics - Click Tracking - Cohort Analysis - Conversion Opportunities - Conversion Rate Optimisation - Conversion Tracking ## Integrations (8 total) - BigCommerce - Google Analytics 360 - Google Optimize - Google Optimize 360 - HubSpot CRM - Shopify - Shopify Plus - WordPress ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Heatmap Software](https://www.softwareadvice.com.au/directory/4234/heatmap/software) ## Related Categories - [AB Testing Tools](https://www.softwareadvice.com.au/directory/4727/ab-testing/software) - [Collaboration Software](https://www.softwareadvice.com.au/directory/4138/collaboration/software) - [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software) - [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software) - [UX Software](https://www.softwareadvice.com.au/directory/4258/ux/software) ## Alternatives 1. 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[Microsoft Clarity](https://www.softwareadvice.com.au/software/402208/microsoft-clarity) — 4.8/5 (57 reviews) ## Reviews ### "Best Web Analytics Tool" — 5.0/5 > **Aqeel** | *7 September 2022* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: It captures and stores activities of website visitors in real time and you can see what actions your website visitors are taking in real-time. > > **Cons**: They recently launched a new version which I didn't like and I am still using the old one. ----- ### "Great Tool for Understanding Website Visitor Behavior" — 5.0/5 > **Sherree** | *15 June 2026* | Events Services | Recommendation rating: 10.0/10 > > **Pros**: Lucky Orange has given us valuable insight into how customers use our website. The session recordings, heatmaps, and live visitor tracking make it easy to understand user behavior and identify opportunities to improve the customer experience. Being able to see exactly where visitors are engaging, hesitating, or dropping off has helped us make better decisions about website design and functionality. The platform is intuitive, easy to navigate, and provides actionable data that would be difficult to gather through analytics alone. > > **Cons**: The biggest challenge has been tracking interactions with some of our navigation menus and overlays. Otherwise, Lucky Orange has provided valuable insight into how visitors are using our website. > > Overall, our experience with Lucky Orange has been very positive. The platform has helped us better understand visitor behavior, identify areas for improvement on our website, and make more informed decisions about the user experience. The session recordings, heatmaps, and visitor insights have been especially valuable, and the platform is easy to navigate and implement. ----- ### "Better than nothing" — 2.0/5 > **Lauren** | *2 December 2024* | Health, Wellness & Fitness | Recommendation rating: 4.0/10 > > **Pros**: Honestly it is just ok - I am not notified when people come to the website and just not fluid enough > > **Cons**: NO MOBILE APP\! Honestly, in this age no mobile app is not going to cut it especially for a paid service. > > You get what you pay for\!\! Just not happy with lack of notifications and general ease of use. ----- ### "A Must-Have Tool for Understanding Visitors" — 5.0/5 > **Wade** | *21 October 2025* | Leisure, Travel & Tourism | Recommendation rating: 9.0/10 > > **Pros**: I really like how clearly Lucky Orange shows customer behavior. The heatmaps and session recordings make it easy to see where visitors click, scroll, and drop off, which helps me improve my site layout and conversions. > > **Cons**: Honestly, there wasn’t much to dislike, if anything, I’d just say there’s so much data available that it takes a little time to explore all the features fully. > > My overall experience with Lucky Orange has been excellent. It’s an intuitive tool that provides valuable insights into user behavior, helping me make data-driven decisions to improve conversions and user experience. ----- ### "Your Pond Pros Review" — 5.0/5 > **Jerry** | *5 March 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: We are able to catch any customer experiences that may hinder our business, simply by watching their experience on our site. Tremendous help\! > > **Cons**: Don't really have anything negative to say at this point. Maybe if there were a way to contact customers who visited the site. > > Love it. We use it everyday to better our business. On numerous occasions, we were able to spot where customers may have had a rough experiece or something we noticed that may have lead to less time on the site. ----- Page: 1 / 12\ Next: [Next page](https://www.softwareadvice.com.au/software/324513/lucky-orange?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/324513/lucky-orange) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data