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description: Review of BugSnag Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: BugSnag | Reviews, Pricing & Demos - SoftwareAdvice AU
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Breadcrumb: [Home](/) > [Application Performance Management Tools](/directory/4140/application-performance-management/software) > [BugSnag](/software/325065/bugsnag)

# BugSnag

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> Bugsnag automatically detects and alerts users to application errors in real time. The solution captures a broad spectrum of information about the errors application encounter. It provides industry-leading diagnostics, including every line of code that lead to each error, with highlights and graphs to help users easily pinpoint issues as they happen. The dashboard also provides intuitive tools for managing exceptions and proactive monitoring of key performance metrics
> 
> Verdict: Rated **4.7/5** by 16 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 16 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: SmartBear
- **Founded**: 2009

## Commercial Context

- **Starting Price**: USD 65.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Startup&#10;$29/ month&#10;5 Users&#10;5 Projects&#10;3 months historical data&#10;&#10;Growth&#10;$99/ month &#10;15 Users&#10;Infinite Projects&#10;6 months historical data&#10;&#10;Professional&#10;$249/ month&#10;30 Users&#10;Infinite Projects&#10;6 months historical data
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United States

## Features

- Alerts/Notifications
- Baseline Manager
- Configurable Alerts
- Diagnostic Tools
- Issue Tracking
- Monitoring
- Performance Metrics
- Prioritization
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Resource Management
- Root Cause Analysis
- Server Monitoring
- Third-Party Integrations
- Trend Analysis

## Integrations (27 total)

- ActiveCollab
- Amazon EC2
- Asana
- Assembla
- Bitbucket
- Datadog
- GitHub
- HiTask
- IBM Targetprocess
- JIRA Service Management
- Jira
- MeisterTask
- Okta
- OneLogin
- OpsGenie

... and 12 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Application Performance Management Tools](https://www.softwareadvice.com.au/directory/4140/application-performance-management/software)

## Related Categories

- [Application Performance Management Tools](https://www.softwareadvice.com.au/directory/4140/application-performance-management/software)
- [Website Monitoring Software](https://www.softwareadvice.com.au/directory/4550/website-monitoring/software)

## Alternatives

1. [Site24x7](https://www.softwareadvice.com.au/software/360425/site24x7) — 4.7/5 (344 reviews)
2. [Uptimerobot](https://www.softwareadvice.com.au/software/319555/uptimerobot) — 4.8/5 (72 reviews)
3. [Oh Dear](https://www.softwareadvice.com.au/software/466089/Oh-Dear) — 4.9/5 (72 reviews)
4. [Uptrends](https://www.softwareadvice.com.au/software/66769/uptrends) — 4.7/5 (107 reviews)
5. [Screpy](https://www.softwareadvice.com.au/software/252189/screpy) — 4.8/5 (236 reviews)

## Reviews

### "Forget about log grepping when you have Bugsnag" — 5.0/5

> **Damian** | *10 June 2019* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Sentry-like approach is the best approach of catching errors in applications deployed in production. It logs all uncaught exceptions - including  stacktraces, and the context - e.g. user affected, request parameters, and anything of relevance. It aggregates all errors and provides stats on them. This allows us to know how often a particular problem occurs, and are able to identify and fix problems before a customer contacts our support. And if a problem is reported to us by a customer, we can easily filter errors by user, and see everything they had problems with. No more log grepping - which takes much more time, and provides less information. For some customers, we didn't aggregate app logs at all because Sentry was everything that we needed.
> 
> **Cons**: Sentry.io is more affordable than Bugsnag. All Sentry plans include features that are restricted to higher plans in Bugsnag.

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### "Streamlined Error Monitoring for Developers" — 4.0/5

> **Sneha** | *12 July 2024* | Chemicals | Recommendation rating: 9.0/10
> 
> **Pros**: When a bug caused my app to crash, BugSnag identified the issue instantly, allowing me to fix it before users noticed.
> 
> **Cons**: It took me a while to integrate it into my app and configure it correctly, which was slightly frustrating

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### "Easy Monitoring for your Project" — 4.0/5

> **Kevin** | *29 April 2022* | Financial Services | Recommendation rating: 6.0/10
> 
> **Pros**: Bugsnag is pretty easy to use in the basic capacity of catching exceptions and notifying you of it. Viewing the stack trace, and number of instances of a given exception can be very useful
> 
> **Cons**: Its basic use will confuse a lot of new developers. Something about the basic dashboard and timeline seems to be misleading. I'm sure a lot of this can be overcome by customizations though.
> 
> While Bugsnag is easy to setup and begin using, with the project I use and am familiar with, I personally prefer using Cloudwatch to capture exceptions and notify of these issues. My team uses both.

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### "Life saviour product for developers to detect and report crashes" — 5.0/5

> **Verified Reviewer** | *9 August 2019* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: It's an amazingly powerful tool which we use in our firm for error reporting, monitoring, and resolving by checking the stack trace it provides line by line.&#10;Best part I like about Bugsnag is its ability to share the stack trace for the error which helps me figure out the problem better.&#10;I could integrate it easily into the internal chat tool we use in our firm, which helps me to keep notified about new error every time.&#10;The application UI is pretty simple to use and get started with, along with the filters which are really helpful.
> 
> **Cons**: Nothing which I can say so far. I love the whole concept of it :)

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### "great app for error tracking and logging" — 5.0/5

> **Verified Reviewer** | *5 December 2019* | Internet | Recommendation rating: 9.0/10
> 
> **Pros**: - real time error capturing along with entire request, headers and platform details is probably best feature of app. &#10;- works with almost all the language and frameworks.&#10;- various integrations like slack , email is very useful
> 
> **Cons**: - I have faced little difficulty using it with golang, as it does not append request body&#10;- only limited no users for the free accounts.
> 
> Overall excellent app for bugs/event tracking with various integrations and super simple to integrate , works like a charm.

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## Links

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## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/application-performance-manage/bugsnag-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/325065/bugsnag> |
| en-GB | <https://www.softwareadvice.co.uk/software/325065/bugsnag> |
| en-IE | <https://www.softwareadvice.ie/software/325065/bugsnag> |
| en-NZ | <https://www.softwareadvice.co.nz/software/325065/bugsnag> |

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