--- description: Review of GuardsPro Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: GuardsPro | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Physical Security Software](/directory/4639/physical-security/software) > [GuardsPro](/software/325368/guardso) # GuardsPro Canonical: https://www.softwareadvice.com.au/software/325368/guardso Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/325368/guardso?page=2) > GuardsPro is a comprehensive security guard management platform designed to streamline security operations for various sectors, including security firms, corporate security teams, healthcare facilities, government offices, residential communities, and campus security teams. This cloud-based system offers a range of features such as a live security guard tracker, time clock, dispatcher, vehicle patrol, visitor manager, and more. By providing tools like geofencing, site tours, custom reports, notifications, and incident reports, GuardsPro enables physical security teams to effectively monitor and track their on-site guards in real-time. The platform allows companies to enhance communication levels, improve security guard productivity, and facilitate data-driven decision-making through analytics and reporting tools. GuardsPro offers a guard web portal and mobile app, allowing users to access critical information, schedules, post orders, and visitor management data easily. The system supports features like in-app check-in/out, report submission, GPS-enabled site tours, watch mode, task management, and more. GuardsPro's focus on accountability, simplification of reporting processes, and the delivery of quality data ensures operational efficiency and integration between field and back-office operations. GuardsPro delivers a user-friendly interface tailored for firms of all sizes, providing them with the necessary tools to manage security patrol operations effectively. The platform's 2-step authentication for back-office users enhance security for the business. GuardsPro aims to offer cost-effective software that improves security guard performance and supports long-lasting client relationships. As a smart security guard management platform, GuardsPro goes beyond basic tracking software to enhancing security operations management. The GuardsPro Dynamic Guard Tour System provides actionable insights into on-site patrolling activities through a live activity feed and GPS tracking. By streamlining real-time data across multiple channels, guards and security management teams can coordinate efficiently to deliver better services and proactively monitor and resolve issues as they arise. The platform also allows users to streamline report writing and easily share custom reports with the back-office team. GuardsPro aims to enhance the security guard management experience. With a user-friendly interface and a suite of innovative tools tailored for various industries and physical security teams, GuardsPro provides a single-point solution for enhancing processes and reducing security threats across the organization. > > Verdict: Rated **4.6/5** by 11 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 11 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: GuardsPro - **Location**: San Jose, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: USD 10.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Standard Plan is $10 per user, per month (starts at 3 users) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Activity Dashboard - Alerts/Notifications - Audit Management - Authentication - Event Management - Location Tracking - Real-Time Data - Real-Time Monitoring - Reporting & Statistics - Safety Incident Management - Security Management - Self Service Portal - Third-Party Integrations - Visitor Management - Visitor Tracking ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Physical Security Software](https://www.softwareadvice.com.au/directory/4639/physical-security/software) ## Alternatives 1. 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Our clients really like it because they can simply login to client portal and access all the reports. I as security guard manager like it because i can see which guard is on which site and easily create site order and assign guards to multiple locations. Unlike other similar solutions we have tried in the past, Guardso is far easier to use and does not cost as much. I highly recommend Guardso to any security guard company that want to improve their security guard company oprations. > > I have tried many other security patrol systems but it seemed like they were not design keeping the layman in mind. Guardso is pretty easy to use, most of the things are self explanatory. The most important benefit we get is that we are able to move from paper based reporting to web reporting system. Our guards and clients love it. ----- ### "We improved our security guard services by using Guardso" — 5.0/5 > **Garvin** | *10 December 2018* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: I like the fact that it​ is really cost effective compared​ to another system​. I like the modern design that is easy to use for my staff and the guard. I no longer have to manually check all the paper reports. The reports are accessible​ on my mobile. My clients are really happy with the client portal. Even though my guards rather not be tracked while they are working but I tell them that it's​ for their safety​. We noticed that huge jumb in our guard's productivity​. > > **Cons**: The only thing which I don't like is that my guards can not take brakes outside their scheduled brakes. I would like the brakes to be little flexible​ but it's​ not biggy > > My overall​ experience with Guardso is that it really helps me to provide better services to my clients which effects us in long run in staying in business. I should have signed up with Guardso long before. ----- ### "Worst Customer Support" — 2.0/5 > **Joe** | *9 March 2020* | Staffing & Recruiting | Recommendation rating: 0.0/10 > > **Pros**: -Had all the features I was looking for: - QR Codes - Scheduling - Clocking In \& Out - Mobile App - GPS Tracking > > **Cons**: -Poor layout of features -Hard to use \& cumbersome for non technical users -Layout \& order in which you have to do on mobile app doesn't make sense -WORST customer service I've experienced in a long time -Had a couple billing issues that were never resolved -While still having remaining days on my current subscription that were paid, after canceling subscription I was denied access to my site. > > Would not recommend to other companies ----- ### "Guardso helps us manage our security guards effectively" — 5.0/5 > **Gina** | *15 June 2017* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: With Guardso we can find out which security guards are checked in and are on client site. Before we started using Guardso we were not sure if security guard is really present on the client site but now we know the guards exact location. Our guards can submit all reports electronically using Guardso G mobile app. We would highly recommend it to all security guard companies. > > This software allows us to manage our guards in professionally. Our guards can submit reports, create passdowns, view site orders, communicate with other guards on site. Guardso helps us manage our customer profiles and allows us to add notes. We really like their dispatch center features where we can log all the calls coming in from our client sites. ----- ### "Guardso has made it convenient for us as well as the clients to get periodic reports in real time." — 5.0/5 > **Meghan** | *10 April 2018* | Security & Investigations > > **Pros**: We had the clients always complaining about the faulty and delayed reporting system because we used to mail or fax the reports but this is not the case anymore. The guards can update the reports from site using the mobile app while it can be accessed with the Dashboard in the security control room. The client portal makes it easier to share the required information in time with the clients. We never realised such a small change could benefit our business. I would recommend this to every business that is still manually managing reports. By establishing a robust reporting system we have seen a significant change in the performance levels of the guards on-site. Plus the communication with the clients has improved which has helped us build a good reputation in the market. > > **Cons**: The app works best if you are connected to the internet at all times. Even though the data is stored locally and uploaded when you reconnect.This can be an issue when the guard does not have connectivity otherwise I don't think there is an issue. > > Guardso promises to streamline your operations, and that is exactly what it does. I am using the app since August 2017 and I am totally satisfied. Hands down the best app. Ever since we have started using Guardso, we have nailed excellence in guard performance. It is build for both internal control and client's use. Excellent product. Would recommend it to everyone. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/325368/guardso?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/325368/guardso) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data