--- description: Review of Candid Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Candid | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Order Management Software](/directory/1730/order-management-system/software) > [Candid](/software/325565/candid) # Candid Canonical: https://www.softwareadvice.com.au/software/325565/candid Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/325565/candid?page=2) > Candid is a cloud-based B2B eCommerce platform that helps businesses manage their wholesale operations. The solution enables users to handle selling, shipping and invoicing, collaborate on orders with stores and sales reps and generate reports. Candid offers integration with various third-party platforms such as Shopify, WooCommerce, SquareSpace and more. The application allows professionals to synchronize wholesale and DTC inventory in real-time and accept credit card deposits and payments. > > Verdict: Rated **4.7/5** by 13 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 13 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Candid ## Commercial Context - **Starting Price**: USD 179.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Get all of Candid free for 21 days. Then pick the plan that’s right for you. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Accounting Integration - Activity Dashboard - Alerts/Notifications - Backorder Management - Billing & Invoicing - Bulk Ordering - CRM - Catalog Management - Communication Management - Contact Database - Content Management - Credit Card Processing - Customer Accounts - Customer Database - Customer History - Customer Management - Customisable Branding - Customizable Templates - Data Import/Export ## Integrations (9 total) - Extensiv Integration Manager - Instagram - QuickBooks Online - ShipStation - Shopify - Squarespace - Stripe - WooCommerce - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Order Management Software](https://www.softwareadvice.com.au/directory/1730/order-management-system/software) ## Related Categories - [Order Management Software](https://www.softwareadvice.com.au/directory/1730/order-management-system/software) - [eCommerce Software](https://www.softwareadvice.com.au/directory/4340/ecommerce/software) - [Order Entry Software](https://www.softwareadvice.com.au/directory/3349/order-entry/software) - [B2B eCommerce Platform Software](https://www.softwareadvice.com.au/directory/4328/b2b-ecommerce-platform/software) ## Alternatives 1. [Shopify](https://www.softwareadvice.com.au/software/390630/shopify) — 4.5/5 (6668 reviews) 2. [Wix](https://www.softwareadvice.com.au/software/159592/wix) — 4.4/5 (10606 reviews) 3. [Squarespace](https://www.softwareadvice.com.au/software/157453/squarespace) — 4.5/5 (3384 reviews) 4. [GoDaddy Website Builder](https://www.softwareadvice.com.au/software/181906/godaddy-website-builder) — 4.2/5 (1377 reviews) 5. [Square Online](https://www.softwareadvice.com.au/software/374143/square-online) — 4.6/5 (327 reviews) ## Reviews ### "A Must Have for Wholesalers" — 5.0/5 > **Keith** | *25 May 2023* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: After using the software I got hook on creating orders. I like that you can customize the order number. This help to keep all orders organized. > > **Cons**: Although all orders will have same information, they should allow users to choose order template styles. > > Candid is a SaaS platform that simplifies wholesale transactions between wholesalers and retailers. It transforms the traditional static process of using PDF e books, attachments, communication messages, and invoices into a characterized catalog. Candid's software makes it easier for wholesaler and retailers to collaborate on purchase orders. ----- ### "We Love Candid\!" — 5.0/5 > **Jack** | *15 October 2024* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: As a wholesaler, Candid makes our business possible, period. The platform provides all of the tools that we need to sell to our customers and help our own customers thrive. > > **Cons**: No cons\! Any time you have a suggestion for an improvement they take it seriously, and nail it\! > > The folks at Candid are highly profession, highly responsive when you need help, and truly good people. I love working with this company\! ----- ### "Great starter software, but could use a little work in the details" — 3.0/5 > **Jil** | *6 February 2023* | Wholesale | Recommendation rating: 5.0/10 > > **Pros**: Integration and setup was super easy and straightforward. Order management is mostly user friendly. > > **Cons**: The biggest bummers for our small business have been lack of customization when it comes to out of stock inventory, which has led to some overselling issues. As well as lack of basic reporting. > > Since it is a small team, you are normally dealing with the same couple of customer support team members, which I really value. ----- ### "Candid Review after using for ~2years" — 4.0/5 > **Allison** | *6 June 2024* | Food Production | Recommendation rating: 7.0/10 > > **Pros**: I like the net30 terms and secure credit card processing. I like how my wholesale customers have to select the items they are purchasing from a "storefront" rather than email me with vague orders. They get to "see" exactly what they are ordering just like on any website. > > **Cons**: I have had to do a lot of handholding to get my customers to understand how to order on this platform and how to pay on this platform. I was \*hoping\* the switch from Quickbooks invoicing/payments to Candid invoicing/payments would be seamless, but unfortunately it has not been as straightforward as I had hoped. I also like the fact that I could host on my own website, but when I explored that option I felt it was really pricey and so I have stayed with the hosting on Candid. > > The customer support is AMAZING with Candid. Once I set up my store, it has been easy to update/maintain. I like the improvements Candid has made with the interface since I started. Always moving in the right direction\! ----- ### "Great tool, but confusing at times" — 4.0/5 > **Blake** | *11 January 2022* | Consumer Goods | Recommendation rating: 6.0/10 > > **Pros**: We can quickly process all the steps of a wholesale order in this tool, which saves valuable time. Our customers seem to be able to place orders pretty easily, although some have complained that the interface is too confusing. For some, it's fine; for others, lots of friction. > > **Cons**: The interface updates are occasionally bewildering. Last week, I spent a huge amount of time trying to do a basic function (activate an item from our Shopify catalog), and it used to be simple... but then it wasn't. Huge time suck. > > We like using the tool overall. It makes our wholesale business look professional, and saves time. I wish the interface was a little simpler or maybe more user-tested. But, it's working for us right now. We'll stick with it as long as our customers are happy placing orders there. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/325565/candid?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/325565/candid) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data