About Paycom
What is Paycom?
Paycom is a human resource and payroll software that provides talent acquisition, talent management, time and labor management and more.
How do I use Paycom?
Paycom helps users automate the entire process of talent acquisition. It includes a fully featured applicant tracking system that automatically posts to online job boards and filters out unqualified candidates. The onboarding process is self-serve, assigning candidates checklists and online forms to be completed. The system automatically finds tax credits and monitors the federal tax code for any updates. The automatic payroll system allows employees to manage their expenses through an intuitive app. Paycom also allows users to conduct background checks and e-verify candidates.
Who uses Paycom?
Paycom is used by CEOs, owners, finance executives, HR managers, IT decision makers, operations executives, and payroll managers.
How much does Paycom cost?
Contact Paycom for pricing details.
Does Paycom have an app?
Paycom has an iOS and Android app, called Beti, for employees to manage their benefits, expenses, and payroll.
Paycom pricing
Paycom does not have a free version.
Alternatives to Paycom
Paycom Reviews
Feature rating
- Industry: Information Services
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Human resource management simplified
Paycom is a wonderful tool for small to medium organizations looking for a single system to manage Human Resources related tasks and processes. Employees spend less time managing their time, information, and benefits which results in more productivity. Performance management has become more visible organization-wide
Pros
Performance management is a key feature that allows me to efficiently track and manage my team's performance. Instead of a one-time, resource consuming performance review cycle, Paycom allows me to add notes throughout the year so end-of-year performance reviews become a snap.
We recently implemented Paycom expense which has streamlined submitting and approving team and department expenses. A key feature is the ability to create expense templates for monthly recurring expenses, saving valuable time and energy.
Benefits management simplifies what could be a complex process to research, understand, and enroll in company sponsored benefits. In particular, a single dashboard displays all of your employee benefits making it easy to find what you're looking for and make changes along the way.
Cons
We've recently tapped into Paycom's My Learning module. I'd like to see an investment in content development areas like security and compliance to further leverage Paycom as the main source for employee training.
Paycom's UI design and navigation feels outdated compared to similar software.
Response from Paycom
Ricky, thank you so much for your positive and detailed review of the partnership between your organization and Paycom. We will share your feedback regarding our training content and product development teams. We also recommend the resources on the Paycom blog and the HR Break Room podcast regarding the topics you mentioned. Please reach out to your Paycom specialist if you have any additional questions or feedback.
- Industry: Restaurants
- Company size: 11-50 Employees
- Used Monthly for 6-12 months
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Review Source
Paycom review
The company I work for which was KFC only use the product I think for about 8 months and then they switched to another payroll service which really wasn't no better than paycom.
Pros
That I was able to go to the app and check my hours that I had worked during the week. Didn't have to worry about remembering anything because paycom we keep up with it for me.
Cons
What I least like about paycom is that whenever I and fellow co-workers would set up our account. Every time I had to redo my password which was very irritating because my boss will have to call paycom HR to be able to get the account unlocked
Response from Paycom
Thank you for sharing, Daniel! Paycom prioritizes our users' experience, and we're glad that our solution made keeping track of your hours easy. If you have ideas for enhancements, please connect with our team at [email protected]
- Industry: Recreational Facilities & Services
- Company size: 51-200 Employees
- Used Weekly for 1-5 months
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Review Source
Promising, but has a long way to go
I avoid using it whenever I can
Pros
Combines a lot of useful features in one (theoretically) convenient location
Cons
Schedule can’t do time zones, which is frankly embarrassing. Useless for a company that does work in more than one time zone. UI is ugly and clunky. Difficult to find what you’re looking for.
Response from Paycom
We work hard to create a positive experience for every Paycom user and would like to help. Our scheduling feature does not require a specified time zone as the time listed for an employee to start and end their shift would apply regardless of their location. Regarding notifications sent to employees, the time zone can be selected by a client user during setup. If you need assistance with this setting, please connect with your dedicated Paycom Specialist. If you need further help, feel free to reach out to our team at [email protected] and we're happy to assist.
- Industry: Facilities Services
- Company size: 51-200 Employees
- Used Daily for 1-5 months
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Review Source
Full featured, very customizable - probably overkill for many
Painful to setup (lots of that was specific to our organization), but also a good exercise. Think things will be easier now that we are ending our very long and complicated setup phase.
Pros
Focus on compliance. Very little it cant do, but some things are so tedious to get set up, that it ends up being impractical to actually exercise the software to its full capabilities.
Cons
Not as easy to pay people different rates for different jobs or tasks. Creating and assigning shifts can be finicky and time consuming. It can do so much and is so customizable that sometimes even the support staff don't fully understand how it all works.
Response from Paycom
It's great to hear Paycom has helped your organization stay in compliance and that you're feeling confident with the implementation process coming to a close. We strive to create a seamless experience for each client and encourage you to continually share your feedback. If you have additional thoughts, we invite you to connect with your dedicated Specialist or with us at [email protected] Thank you!
- Industry: Banking
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Clocking in?
Overall, my experience with Paycom has been a good one. I can access it on my mobile device and, to me, that is so important because there are instances where you need to access your payroll information and being able to pull it up on your phone is a definite plus. I don't remember what we used before Paycom but I can definitely say that I like it better because there is must more information that is readily available
Pros
There are many wonderful features to this program. It is easy to see your upcoming paycheck or review past paychecks as well as other tax documents. It is also a very valuable feature being able to view benefits, available time off, time used, etc. I would say that I especially like the Community feature where employees can leave comments or kudos to their co-workers.
Cons
I think that the navigation could be a little easier. After using this program for some years now, I still have to search to find my paycheck. I don't know if it's just me but I think if I had to change anything, I would change the location of the current paycheck.
Response from Paycom
Thank you for the 5-star review, Poncietta! We are glad you are enjoying our single-solution software and the visibility it provides. If you have any additional feedback, please do not hesitate to contact us at [email protected] Thanks again!
