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About Paycom
For over 25 years, Paycom Software, Inc. (NYSE: PAYC) has simplified businesses and the lives of their employees through easy-to-use HR and payroll technology to empower transparency through direct access to their data. From onboarding and benefits enrollment to talent management and more, Paycom’s employee-first technology leverages full-solution automation to streamline processes, drive efficiencies and give employees power over their own HR information, all in a single app. Paycom’s single database combines all HR and payroll data in one place, providing a seamless and accurate experience without the errors and inefficiencies associated with integrating multiple systems. Recognized nationally for its technology and workplace culture, Paycom serves businesses of all sizes in the U.S. and internationally.
Paycom pricing
Paycom does not have a free version and does not offer a free trial.
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No
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Paycom Reviews
Feature rating
5 reviews of 1,008
View all reviews
Ariel
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
5
Reviewed on 08/01/2025
Paycom is great!
Overall the experience has been great! I have had help every step of the way. Anytime I have a question someone is always available to help.
Pros
It is easy to use and has a lot of great features.
Cons
I cant really complain. The initial set up and implementation is long and requires me to be apart of a lot of Zoom calls but I have had assistance from Paycom through every step so this made up for the time it takes.
Response from Paycom
Your feedback means a lot to us, Ariel. We're delighted to know that our team's efforts to provide personalized support and guidance have been successful in making your transition to Paycom seamless. Your feedback is a testament to our team's dedication to delivering world-class support.
Replied 09/01/2025
Kathy
- Industry: Aviation & Aerospace
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 31/10/2024
The best HR system I've ever worked with
My overall experience with Paycom has been nothing but positive. It just works...all the time. And when I need assistance, it's just a phone call or email away.
Pros
Paycom's customer support is so good. They actually reach out to me more than I have to reach out to them. When I do need help, I call the support team and get immediate assistance. They are also constantly improving their software, without breaking things that work in the process. I couldn't be happier with my Paycom experience.
Cons
The cost is a bit higher than others, but it's worth it for the consistency, customer support and regular development of new features.
Alternatives Considered
PaycorReasons for Choosing Paycom
ADP's customer service was horrible and their system lacked a lot of the features that Paycom offered.Switched From
ADP Workforce NowReasons for Switching to Paycom
They had the best product available, in my opinionResponse from Paycom
Kathy, we're grateful you are receiving world-class service. It’s also rewarding to hear when you need support, you get immediate assistance! We appreciate you taking the time to write us a 5-star review!
Replied 12/11/2024
Lisa
- Industry: Banking
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
-
Review Source
3
Reviewed on 18/12/2024
A basic easy to use solution
My experience was fine. It wasn't great, it also wasn't bad. It functioned fine for me as a user and I didn't experience any outages or issues often.
Pros
Paycom was fine for my basic needs for time and attendance. It was easy to use and understand.
Cons
Integrating other systems into Paycom wasn't easy and proved to be difficult for employees to use. We like to be able to incorporate as much HR functionality into one system for ease of use and simplicity, but we encountered a lot of road blocks with Paycom. From my standpoint it was okay to use, but our company quickly transitioned away from Paycom due to the complexity on the backend.
Response from Paycom
Thank you for sharing your feedback about your experience, Lisa. Paycom's mission is to simplify the employee process and eliminate unnecessary tasks for the HR and payroll teams. We're disappointed to hear about your experience and we'd like to learn more. Please reach out to us at [email protected] and a member of our team will be in touch.
Replied 23/12/2024
Paul Q
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 11/12/2024
Paycom is worth working with
It has really improved since 2023. We are grateful that they are now helping us manager our 1099 vendors.
Pros
After 2023, they have improved Customer Service and the system interface is very intuitive.
Cons
Nothing at this time. They have improved their customer service since 2023 and that really has made it easy to work with them.
Reasons for Choosing Paycom
Poor Customer Service and the priced was more expensive.Switched From
ADP Workforce NowReasons for Switching to Paycom
Better quality of service and better price point.Response from Paycom
Paul, thank you for sharing your positive experience with Paycom! We appreciate hearing that our single software is intuitive and easy to navigate - that's exactly what we're aiming for. Along with world-class service, we strive to provide a solution that brings significant value to our clients, and it sounds like we're delivering on that promise. Thank you for choosing Paycom.
Replied 26/12/2024
Tim
- Industry: Food Production
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
4
Reviewed on 11/12/2024
Paycom Feedback
Positive experience for employees using the App. The set-up and admin processes are clunky.
Pros
The single integrated database structure.
Cons
The communication/messaging processes are tedious.
Response from Paycom
Tim, thank you for sharing your thoughts about Paycom. We're glad to hear that our single HCM software is making a positive impact on your organization's operations, and that your employees are having a great experience with our mobile app. We designed our platform to be user-friendly, intuitive, and accessible from anywhere, so it's wonderful to know we're meeting those goals. We appreciate your feedback and look forward to continuing to support you and your team.
Replied 26/12/2024
