4.5
Overall rating
Reviews

4.5
Overall rating
Reviews

About OERCA

The Animal Welfare App is a comprehensive animal care software designed for zoos, animal sanctuaries, and wildlife rehabilitation centers. It provides tools for managing all aspects of animal care and facility operations. The software features health and clinical management systems for tracking animal medical records, treatments, and care plans. It also includes environmental monitoring tools for regulating temperature, lighting, and other habitat conditions. Census management and tracking tools provide real-time information on animal locations, movements, and enclosure assignments. Exhibit management tools schedule and log maintenance, inspections, and repairs for enclosures and facilities. The Animal Welfare App is deployed as a cloud-based service, accessible via web browser from any location. Customer support is available through online resources as well as phone and email. Software updates are provided automatically to ensure users have the latest features and functionality.
OERCA Software - User Interface

OERCA pricing

OERCA does not have a free version. OERCA paid version starts at USD 92.00/month.

Starting Price:
USD 92.00/month
Free Version:
No
Free trial:
No

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OERCA Reviews

Feature rating

Value for Money
4.5
Functionality
4.3
Ease of Use
4.1
Customer Support
4.7
5 reviews of 19 View all reviews
amna
amna
  • Industry: Business Supplies & Equipment
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/12/2020

Amazing experience

Pros

The app is really easy to use and it's amazing.
Very imperasive.

Cons

Particularly a bot of hangup is the problem but it's not that much big.

Celina
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
3
Customer Support
5

5
Reviewed on 12/04/2019

Animal Care Software

It's a good software and I do like it for our facility. It's just a little complicated

Pros

I liked all of the options for accurate record keeping. You can record feed sessions, water changes, medical issues, basically anything you can think of. It's also great for keeping track of inventory. I liked the step by step tutorials that were offered when I first signed up, and the knowledge base is always helpful. Customer service is great, and I always receive a reply soon after I ask questions.

Cons

Overall, I think this software is complicated and not very easy to use. I constantly have to use the help email to ask questions and get clarification.

Response from OERCA

Thank you for this review. We are constantly striving to make a very comprehensive application as intuitive as possible (not always an easy task). You may have noticed a trend toward consolidation of functions within all our newest features and rebuilds. We're excited about changes coming in 2019 that will hopefully gain us a star back in the ease of use category :) Our humble thanks for being a member of OERCA.

Replied 16/04/2019
brian
  • Industry: Environmental Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
3
Customer Support
4

3
Reviewed on 28/09/2018

Very promising software, needs to address bugs

Functional and helpful overall, a good work in progress. But lots of details need to be addressed.

Pros

Potential for tracking just about everything we would want to regarding the exhibits. I haven't had to use it, but my collegues have been happy with customer service.

Cons

Buggy. System will crash if it doesn't like something. Comments are not always easy to find from basecamp. App does not have the same functionality as web app. Somethings are not user intuitive and it is not always easy to just go back a screen.

Response from OERCA

Thank you for taking the time to review OERCA. We take great care in understanding and incorporating end-user feedback and new ideas and are very appreciative of this type of feedback. We know constructive criticism is the lifeblood of a successful management system. We are constantly making changes to incorporate more centralized and intuitive functions and new technology when and where available. In 2018 we dedicated resources specifically to stability and are carrying that initiative into 2019 and beyond and hope you'll notice continual improvement.

Replied 01/10/2018
Craig
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 05/12/2020

A GEM of an APP!

Its integration of animal care and training systems have changed the way we operate. OERCA One Earth is definitely worth using!

Pros

OERCA One Earth helps you keep everything you in a convenient, organized, safe secure place. Excellent support for the Non tech savvy such as myself might have if a question arise. Once ya learned it improves quality of life for sure! It makes communications a breeze, the higher powers can stay up to date and problems can be addressed quickly.

Cons

Its a GEM of a APP, but a little rough around the edges still Not 100% polished. Can be temperamental it doesnt like something.

Kelli
  • Industry: Veterinary
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 03/10/2018

Records no longer feel like a chore!

Pros

You don't need people's opinion on a fact. Do bears exist? Yes. Is One Earth the best record-keeping software for animal care and welfare? Objectively yes!

The user-friendly design, same-day customer service, and continual commitment to innovation makes this system the complete package! My favorite feature is the Express Session; I am able to input several individuals' records in mere minutes, and behavioral records no longer feel like a chore!

Cons

I work in an isolated location where I do not have access to internet or computers. A mobile app design which allows me to access individual diets (similar to the desktop Express Session layout) would be ideal!

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