--- description: Review of Continuity2 Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Continuity2 | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Business Continuity Software](/directory/4137/business-continuity/software) > [Continuity2](/software/326135/bcms) # Continuity2 Canonical: https://www.softwareadvice.com.au/software/326135/bcms Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/326135/bcms?page=2) > Continuity2 is a cloud-based software solution designed to help resilience professionals with the day-to-day management of Business Continuity Plans and adherence to Operational Resilience strategy and regulations. As an industry-agnostic platform, it is utilised by a cross-section of companies. From finance, utilities, and telecoms, to public sector and local authority organisations, Continuity2 provides software and practical solutions to some of the world's leading organisations. Continuity2 strives to provide intuitive and innovative solutions for the business resilience market and reshape the industry as we know it today. So it's safe to say our values have never changed in 16 years and no matter our successes we will never stop striving to be better. What can business continuity \& resilience professionals expect from C2's Meridian software? - Streamlined BC plan management - Simplified BIA to automate the day-to-day - Perform Important Business Service Impact Analysis - Exercise your plans the easy way - One-click MI and dynamic reporting - Unified risk treatment \& automated risk scoring - Fully functioning corrective action tracking With over 20 years industry experience, Continuity2 prides itself on its dedication to innovation and continuous improvement, so that they can deliver leading technology in an easy-to-use interface to enhance user experience. Not only do Continuity2 deliver expert technical assistance in rapid response times but experienced business continuity analysts are on hand to help you improve your BC programme and get the most out of the software. The system is currently available in 13 languages, is ISO accredited, and aligned to international best practices. Continuity2 offers fully contextualised software demos tailored to your organisation, so you can see for yourself how the software would enhance your business resilience. Free trials are available while migration tools make it easy to transfer existing data. With unparalleled service \& support, plus ultra-fast deployment, C2 makes adopting Meridian BCMS as simple as possible. In a nutshell, the software enables resilience professionals like you to do their jobs better, faster, and easier. > > Verdict: Rated **4.3/5** by 18 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 18 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Continuity2 - **Location**: Glasgow, UK - **Founded**: 2002 ## Commercial Context - **Starting Price**: GBP 20,000.00 - **Pricing model**: (Free Trial) - **Pricing Details**: Contact Continuity2 for pricing information. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Croatian, Czech, Dutch, English, German, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish, Swedish - **Available Countries**: Australia, Brazil, Canada, China, Germany, Guernsey, India, Ireland, Isle of Man, Japan, Jersey, Mexico, United Kingdom, United States ## Features - "What If" Scenarios - Action Management - Activity Dashboard - Alerts/Notifications - Approval Workflow - Business Continuity Exercising - Business Impact Analysis - Compliance Management - Crisis Management - Disaster Recovery - Document Management - Emergency Notification - Incident Management - Incident Response Checklists - Monitoring - Multi-Channel Communication - Plan Development - Policy Management - Reporting & Statistics - Risk Assessment ## Integrations (3 total) - Jira - SAP Business One - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Business Continuity Software](https://www.softwareadvice.com.au/directory/4137/business-continuity/software) ## Alternatives 1. 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The actual functionalities are amazing, the ability to call the customers and clients and team members. And the ability to have users involved that are not part of the system. What is also amazing is the support team and the quick response times. > > **Cons**: Some fields are editable by many parties, hence data duplication or mistakes can occur easily. This is caused by open text fields. Some icons are confusing in understanding and some fields require some asterisks or 'i' for further information (explanations of why or what the field means). > > The c2 tool we have been using at IATA has been great so far. More updates and time needs to be spent on updating it but overall we are very satisfied. The customer support is amazing. ----- ### "C2 implementation and use" — 4.0/5 > **Harry** | *23 November 2018* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: It is important to start with, ‘what you put in is what you will get out’. C2 is a structured approach to BIA formulation to Plan completion, the more detail, time and effort you apply, the better the resulting Plan output. Work at the outset is required to ensure that you recognise how C2 functions as this will help you formulate the organisational structure. Once you have completed the initial ground work, C2 is very easy to add, remove and modify the structure to meet the requirements of the Plan you intend to use within your organisation. One of the things I like about this application is the simplistic dashboard. The front end appears from sign-on and this can be tailored to suit user needs, so they only see what they need to see. Another key benefit is the provision of additional functionality that supports the Plans during validation and invocation. The benefit of having one system that can be configured to suit organisational complexity, provide Plan governance, has the ability to communicate to all Plan members, additional internal and external stakeholders using SMS, e-mail and forced voice call is a real plus. > > **Cons**: There are not many downsides to the C2 software, but one area that does cause functionality frustration, is organisational BIA. This function is great if you have an organisation that does the same activity multiple times over multiple locations. However, if this is not the case, the organisational BIA will apply constraints when trying to make organisation structure changes, removing departments, activities etc. requiring the user to modify the organisational BIA structure in order to complete a front end structure change. The ability to interface with other business systems, such as Active Directory would also benefit the application so that users do not have to remember multiple login details. However, password security can be configured to meet the needs of the business, but this would act as a separate instance. > > In my view there are two typical approaches to Business Continuity Management and planning: • Document incident-response resources and the procedures that explain what to do, how to do it and whom to notify. • Implement BCMS software to assist in the design, implementation and enduring control of the BCMS. Within a typical BCMS, the documentation approach has been the traditional plan-building method. This method involves significant resource gathering input from the business units on which systems and operations are critical, compiling a business impact analysis, an incident response plan, call lists, and recovery solutions and procedures. This normally resides on the shared drive ready for stakeholder use. Continity2 controls the analysis and planning process. When fully implemented, all of Business Continuity and Incident Management people, resources and business needs will be represented as data elements and stored within software’s database. The creation of Plan templates, management of contacts and BCMS governance has been a real benefit. For a global organisation, delivering a consistent methodology and approach with uniformed Plan delivery demonstrates to our external interested parties that we have a Global BCMS, not a desperate system based on out of date analysis and documentation. ----- ### "Your typical user" — 3.0/5 > **Lynsey** | *13 May 2019* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: It is compliant to ISO22301 and the customer care is exceptional. it is everything you need in "one box". > > **Cons**: Complicated initially to set up and there have been regular changes within the software, that has caused confusion. I now understand that this is because request from other user have been implemented but no new release notes have been issued. > > The build of the system was more difficult than initially anticipated. With the changes happening within the software, this has caused confusion and a cause of user confidence lacking. C2 as a company is very supportive and will do everything they can to ensure their customers have what they need to use the software and without this, I would have struggled, more than I did. ----- ### "C2 BCMS Review" — 5.0/5 > **Paul** | *20 February 2019* | Insurance | Recommendation rating: 9.0/10 > > **Pros**: The software is easy to use and has built in help if you are not clear on what is required in any particular field It provides many different layers of reporting should you require in depth reporting and governance capability People signing off the plans do not need to have direct system access, cutting down the number of potential user accounts you need to create and administer > > **Cons**: Sometimes you have to do a manual push to update the plan when making amendments for the amendments to be transferred to the plan (this being reviewed though and believe it to be resolved during next software release). Current limited capability on the 'Invoke' button of the BCP The call tree cascades show the message coming from a UK mobile when sending outside of the UK, this means there is a potential for people to see it as 'spam' and not read the message (this is being extremely picky) None of the above are major issues and would not stop me from recommending the software > > The benefits being realised are mass cascade very quickly, automated reporting through upfront testing criteria and the ability to auto send plan review/signoff emails. ----- ### "Benefits of a C2 BCMS" — 5.0/5 > **Derek** | *11 April 2019* | Automotive | Recommendation rating: 9.0/10 > > **Pros**: Solution is very good at capturing all the business requirements and impacts then pulling them through to both the individual business area and location BCP's. Ability to tailor the BIA/BCP template requirements to meet the business needs. Having introduced the BCMS to the business functions, they embraced the solution after the initial concerns around navigation. > > **Cons**: The annual reviews whilst automatically generated to the plan authors/owners need to be independently tracked and managed by the System Admin from an overview standpoint. The email review notifications are pretty simple and we have struggled to get company branding added, this has resulted in mails being deleted as the plain text looks like spam. > > With multiple (50+) plans across the business, the management, review and updates have always been problematic with business areas wanting to put there own emphasis on specific elements. Having a fixed format recording method across the organisation has forced the standardisation and enabled the assessment of criticality of functions. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/326135/bcms?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/326135/bcms) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data