--- description: Review of RezExpert Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: RezExpert | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Campground Management Software](/directory/4362/campground-management/software) > [RezExpert](/software/326375/rezexpert) # RezExpert Canonical: https://www.softwareadvice.com.au/software/326375/rezexpert Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/326375/rezexpert?page=2) > RezExpert is a fully featured cloud-based reservations management system. Specially designed for property managers and owners to be easy to use, RezExpert has been designed to save you time and generate more revenue. RezExpert is suitable for RV Parks, Campgrounds, Hotels, Motels, Marina and Houseboat Accommodations, Kennels and Catteries, Equipment and Powersport rentals, Markets, Tour Operators, Ticketed Events and Visitor Access Permits. > > Verdict: Rated **4.8/5** by 40 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 40 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Digital Rez International - **Founded**: 1998 ## Commercial Context - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Please contact RezExpert directly for more details about our booking fee option, as every business is unique. Currency accepted is (USD) (CAD) (AUD) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Italian, Japanese, Spanish, Traditional Chinese - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United States ## Features - API - Access Controls/Permissions - Accounting - Activities Booking - Activity Dashboard - Activity Management - Alerts/Notifications - Appointment Management - Availability Indicator - Availability Management - Barcode/Ticket Scanning - Bed Management - Billing & Invoicing - Billing Rate Management - Booking Management - Booking Notes - Budget Management - Built-in Accounting - CRM - Calendar Management ## Integrations (1 total) - SiteMinder ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Campground Management Software](https://www.softwareadvice.com.au/directory/4362/campground-management/software) ## Related Categories - [Campground Management Software](https://www.softwareadvice.com.au/directory/4362/campground-management/software) - [Hostel Management Software](https://www.softwareadvice.com.au/directory/4399/hostel-management/software) - [Tour Operator Software](https://www.softwareadvice.com.au/directory/4391/tour-operator/software) - [Online Booking Systems](https://www.softwareadvice.com.au/directory/432/reservation/software) - [Hotel Management Software](https://www.softwareadvice.com.au/directory/4504/hotel-management/software) ## Alternatives 1. [Campspot](https://www.softwareadvice.com.au/software/87926/campspot) — 4.6/5 (89 reviews) 2. [RoverPass](https://www.softwareadvice.com.au/software/394115/roverpass) — 4.6/5 (63 reviews) 3. [Firefly Reservations](https://www.softwareadvice.com.au/software/265800/firefly-reservations) — 4.6/5 (57 reviews) 4. [Let's Camp](https://www.softwareadvice.com.au/software/522730/Lets-Camp) — 4.9/5 (16 reviews) 5. [Park](https://www.softwareadvice.com.au/software/351502/park) — 4.9/5 (25 reviews) ## Reviews ### "Microenterprise-friendly; Simple and straightforward" — 4.0/5 > **Pirkko** | *7 December 2022* | Consumer Services | Recommendation rating: 9.0/10 > > **Pros**: The web app was the best part of RezExpert. Out inventory can be accessed anywhere with a computer and internet, allowing on-site and satellite staff check availability almost anytime and anywhere as long as there is internet. > > **Cons**: Very reliant on internet connection. While this is a strength, unexpected power outages or signal interruptions can inhibit working on the app. Offline pages will be great to check recent information. > > The scalability of its use and using web apps is the best part of RezExpert as it can make accessing inventory easier, and almost available anytime, anywhere. From small properties to huge developments, the system can adapt for various types of tourism businesses. ----- ### "Best Software out there" — 5.0/5 > **Derrick** | *4 September 2024* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The pricing tech support is outstanding there is so many features that has improved our operation > > **Cons**: Only con I could think of is there is no cons > > Fast efficient affordable software has really helped grow our business salespeople fantastic support has never been easier It became a no brainer the switching to RezExpert has been the right choice for us ----- ### "My Review" — 3.0/5 > **Michelle** | *7 October 2022* | Hospitality | Recommendation rating: 5.0/10 > > **Pros**: I like how helpful help desk is and that any suggestions I have offered they summit to the proper people. > > **Cons**: I would like to be able to send mass emails to all registered guests through the system. > > Things could be easier with less steps, but tech support is amazing.\[SENSITIVE CONTENT\] are always friendly and helpful. ----- ### "Great Team" — 5.0/5 > **Jeanell** | *1 April 2023* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Rez Expert is a very easy system to use, and a staff find it easy to understand and operate with reservations. There are great functions available to make your reservations easy to book and make any changes that are required. It is fantastic how you can intergrade with other third parties to connect into the system for more reservations. We love the support that you receive when it is needed from the team at Rez Expert. > > **Cons**: Group bookings are great. It would make it easier if you could allocate the name of the guest for each booking on the group page. Where you first start making booking 1, 2 etc, as you enter the amount of people and site number. This needs to have the caravan or motorhome etc option to select. Another words it would be great to be able to gather all information with each guest on this page before submitting. As you have to find which person is on what site for the caravan length etc and then with the group leader you have to search their name to put in the booking 1 with there booking. It would cut out time with the booking as it is timely over the phone when making the reservation. > > We love using Rez Expert and have been using the system for many years now and will continue in the next coming years. The system is designed to be understandable and easy to use for making reservation and general duties for staff. Has great management systems, and the support is extremely great. ----- ### "RezExpert has the best customer service\!" — 5.0/5 > **Letty** | *17 October 2022* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: First starters, the software is so easy to use, it was mostly common sense to get started. When I have questions, the answer is just a phone call away. Customer service reps are patient and very well trained to help me out and answer all my questions. They explain everything so I understand what they did and learn from it. I'm always learning about new features (and some new to me features) that makes my day run easier. I appreciate the videos, phone calls, and emails that let me know about the features. It's awesome. > > **Cons**: The only thing I do not like about this software is when we accidentally check out and cannot check back in without bugging customer service. I understand why this is limited, but still delays my workload when this happens. > > This has been an enjoyable learning experience. The basics are very easy to learn and I learn something new every week. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/326375/rezexpert?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/326375/rezexpert) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data