---
description: Review of Bookwhen Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Bookwhen | Reviews, Pricing & Demos - SoftwareAdvice AU
---

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# Bookwhen

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> Bookwhen is a cloud-based scheduling application suitable for small to midsize businesses. It offers online scheduling and booking features, waitlist features and integrations with payment portals. It is designed to work on desktop and mobile devices.


Along with standard online booking features, Bookwhen allows users to select and pay for multiple bookings at once. Users can set the amount of time potential customers have to claim a booking once it becomes available and restrict when open bookings appear to customers.


Users can attach documents to events, configure various field types such as drop-down menus and validation fields, and automatic reminders are sent to attendees. Payment can be required upon confirming a booking or at a later date, and services such as PayPal, Stripe and WorldPay are supported.


Monthly and annual subscriptions are available. In-app chat and email support are offered.
> 
> Verdict: Rated **4.9/5** by 179 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 179 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Bookwhen
- **Founded**: 2007

## Commercial Context

- **Starting Price**: USD 15.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Lite: €9/month with 300 bookings/month, 1 admin user and 1 booking page.
Standard: €19/month with 800 bookings/month, 5 admin users and 3 booking pages.
Plus: €39/month with 1800 bookings/month, 10 admin users and 6 booking pages.
Gold: €69/month with 4000 bookings/month, 25 admin users and 15 booking pages.
Annual subscriptions receive a two-month discount.
Bookwhen also offers a free plan, with 150 bookings/month, 1 admin user and 1 booking page.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Dutch, English, French, German, Hungarian, Italian, Polish, Spanish, Swedish
- **Available Countries**: United Kingdom

## Features

- API
- Access Controls/Permissions
- Activities Booking
- Activity Dashboard
- Alerts/Notifications
- Appointment Scheduling
- Attendance Management
- Attendance Tracking
- Attendee Management
- Attendee Tracking
- Automated Scheduling
- Availability Management
- Booking Management
- Calendar Sync
- Calendar/Reminder System
- Class Registration
- Class Scheduling
- Confirmations/Reminders
- Contact Management
- Customer Data Management

## Integrations (4 total)

- Google Analytics 360
- PayPal
- Stripe
- Worldpay for Enterprise

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Ticketing Systems](https://www.softwareadvice.com.au/directory/4641/ticketing/software)

## Related Categories

- [Ticketing Systems](https://www.softwareadvice.com.au/directory/4641/ticketing/software)
- [Scheduling Software](https://www.softwareadvice.com.au/directory/4738/scheduling/software)
- [Registration Software](https://www.softwareadvice.com.au/directory/4145/registration/software)
- [Event Management Software](https://www.softwareadvice.com.au/directory/4734/event-management/software)
- [Online Booking Systems](https://www.softwareadvice.com.au/directory/432/reservation/software)

## Alternatives

1. [Eventbrite](https://www.softwareadvice.com.au/software/133924/eventgrid) — 4.6/5 (5783 reviews)
2. [Whova](https://www.softwareadvice.com.au/software/159316/whova) — 4.8/5 (2461 reviews)
3. [EventCreate](https://www.softwareadvice.com.au/software/240674/eventcreate) — 4.9/5 (786 reviews)
4. [AllEvents](https://www.softwareadvice.com.au/software/81990/allevents) — 4.6/5 (156 reviews)
5. [monday.com](https://www.softwareadvice.com.au/software/131008/monday-com) — 4.6/5 (6050 reviews)

## Reviews

### "A Comprehensive Booking System" — 5.0/5

> **Peter** | *2 May 2024* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: Good choice of Plans with reasonable costs.
Easy to add , delete and amend booking pages
Online help is very good
> 
> **Cons**: I have not found anything i don't like about bookwhen

-----

### "Great booking software" — 5.0/5

> **Sarah** | *11 July 2021* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Scheduling is easy, booking is straightforward for customers.  Technical support is very good.
> 
> **Cons**: Suits my business requirements perfectly.
> 
> Very positive experience.

-----

### "A bit fiddly for the user" — 4.0/5

> **Lee** | *27 May 2022* | Marketing & Advertising | Recommendation rating: 5.0/10
> 
> **Pros**: Integrated seamlessly into a Squarespace website I built. Looks very slick and scrolls with the page.
> 
> **Cons**: As. user it has 2 main flaws. 1. bookings for online events, when you add the event to your calendar, there's no link. You need to go to your email to link to the event online. 2. when you cancel an event it can be a bit of a maze to actually find your booking and cancel it. It's not at all obvious. I know my client has had lots of complaints about people not being able to cancel her classes.
> 
> Once you know what you're doing, it's a great product - but it definitely needs some work on the user interface to add calendar links and to be able to cancel booking easily.

-----

### "Love Bookwhen" — 5.0/5

> **Marina** | *28 July 2022* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: It's simple but effective to use and saves me a whole heap of time with client bookings\!
> 
> **Cons**: I'd like to see an option to have client notes on there, eg stiff low back etc
> 
> Booking system - brilliant
Customer Service - exceptional\!

-----

### "Best point of sale for educational programs." — 5.0/5

> **James** | *15 May 2018* | Telecommunications
> 
> **Pros**: Ease of use, user interface, fees, notifications, registration forms, discounting, customer service, payment interface
> 
> **Cons**: Filtering events. It is difficult to create a link to filter to only a specific category of events. A lot of learnings on URLs needed.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/165361/bookwhen)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/scheduling/bookwhen-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/165361/bookwhen> |
| en-GB | <https://www.softwareadvice.co.uk/software/165361/bookwhen> |
| en-IE | <https://www.softwareadvice.ie/software/165361/bookwhen> |
| en-NZ | <https://www.softwareadvice.co.nz/software/165361/bookwhen> |

-----

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