--- description: Review of Softworks Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Softworks | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Workforce Management Software](/directory/374/workforce-management-software/software) > [Softworks](/software/3272/softworks-wm) # Softworks Canonical: https://www.softwareadvice.com.au/software/3272/softworks-wm Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/3272/softworks-wm?page=2) > Softworks develop, implement and support Workforce Management Solutions including: Time \& Attendance, Rostering/Labor Scheduling, Absence Management, Project Tracking, HR and Flexible working. We help organizations reduce manual tasks and administration, streamline processes, increase productivity and reduce costs through improved management, scheduling and utilization of labor resources. Softworks employee self-service and mobile app solutions enable employees to check schedules, record their own time and attendance, request a holiday and other absences via PCs, laptops, smartphones and tablets. Softworks also offers multiple other clocking options including biometric, proximity pin clocking terminals and email timesheets. Softworks has a proven ability to understand and address just about any workforce challenge across all major industries allowing your organisation to drive efficiencies, ensure compliance, reduce errors and improve reporting while promoting a positive environment for employees. Quality project management, consulting, training and support services serve to ensure your organisation’s success now and in the future. Support is offered via phone and email. > > Verdict: Rated **4.3/5** by 19 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 19 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Softworks Workforce - **Location**: Bray, Ireland - **Founded**: 1990 ## Commercial Context - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Contact Softworks for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Spanish - **Available Countries**: Canada, Germany, Ireland, Italy, United Kingdom, United States ## Features - Approval Process Control - Attendance Management - Attendance Tracking - Biometric Recognition - Compliance Management - Dashboard - Data Import/Export - Employee Database - Employee Engagement Software - Employee Management - Employee Profiles - Employee Scheduling - HR Management - Learning & Development - Leave Tracking - Mobile Access - Mobile App - Online Time Clock - Overtime Calculation - Payroll Management ## Integrations (1 total) - SAP SuccessFactors HCM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Workforce Management Software](https://www.softwareadvice.com.au/directory/374/workforce-management-software/software) ## Related Categories - [Workforce Management Software](https://www.softwareadvice.com.au/directory/374/workforce-management-software/software) - [HR Apps](https://www.softwareadvice.com.au/directory/1879/mobile-app/software) - [Online HR Software](https://www.softwareadvice.com.au/directory/369/web-based-hr-software/software) - [Employee Annual Leave and PTO Tracking Software](https://www.softwareadvice.com.au/directory/1892/vacation-tracking/software) - [Attendance Tracking Software](https://www.softwareadvice.com.au/directory/404/time-attendance/software) ## Alternatives 1. 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I feel like everyone in the office benefits well from the software, because they do not have trouble with time going missing and it stays accurate. ----- ### "Time and Attendance User" — 4.0/5 > **Jason** | *3 September 2019* | Sports | Recommendation rating: 9.0/10 > > **Pros**: \*Ease of use with timeclocks \*The dynamic options in regards to reports \*Versatility of adding multiple approvers \*Ability to track and the use of time off accruals \*The timecard exception reports \*Ability to have multiple pay classes for a diverse workforce population > > **Cons**: Not much about this software that I dislike. Maybe better options when punches are missed, so they timecards are easier to fix. > > Easy to train people and makes life very easy with the use of timeclocks for payroll managers with a large hourly population. ----- ### "Upgrade to 9.1" — 3.0/5 > **Kevin** | *19 September 2019* | Retail | Recommendation rating: 8.0/10 > > **Pros**: The upgrade is visually much better, still early days and we are learning all the tools it offers. The Rep was very good at supporting the problems we had at the initial phase of upgrade, she was efficient and reacted to all the issues immediately. Please pass my sincere thanks... > > **Cons**: We have had many issues regarding the holiday, staff are unable to request a holiday unless we place a shift on the system. Early stages of the upgrade the configuration did not work; The Employee Handbook is not on the App, as when I first discussed this I was informed it would be part of the App. The managers are unable to access as a manager on the App The daily hours are not totalled on the Employee Scheduler > > I recognise Softworks is an off the shelf product and is not designed to meet all our needs, but I have a team of managers that expect perfection, and it is challenging to maintain the product as a positive tool in support of staff management. I am concerned when we change computers that has the system set up, there is an extortionate cost to reboot the software onto a new computer. On the whole Softworks is much better than how we use to work, in support of clocking, payroll, shift planning, holidays, and reports. Also great to centralise all our p/documents, allowing our HR department not to hold hard copy p/files. ----- ### "Clocking good" — 4.0/5 > **Sarah** | *11 February 2025* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: It is fairly user friendly on the app and is easy to book leave and see the balance you have. > > **Cons**: sometime you are unable to log in and states the user is invalid. (mainly on Web browser) > > I have a good experience with softworks, this is the first digital clocking system I have used and works well. ----- ### "Great WFM Product\!\!\!" — 4.0/5 > **Verified Reviewer** | *5 February 2020* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: - Attendance Interface - Holidays and vacations management - Administrator module - Easy to share - Works in collaborative pattern - Customizable based on scope and profile of the organization > > **Cons**: - Cost - Limited usage of color and customized options - Takes time to load with a large amount of data > > It made life easier to schedule, manage, record, and report the people management. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/3272/softworks-wm?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/3272/softworks-wm) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data