--- description: Review of NeoCertified Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: NeoCertified | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Email Security Gateway](/directory/4447/secure-email-gateway/software) > [NeoCertified](/software/327612/neocertified) # NeoCertified Canonical: https://www.softwareadvice.com.au/software/327612/neocertified Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/327612/neocertified?page=2) > Designed for businesses in healthcare, finance, legal services, education and other industries, NeoCertified is a secure email encryption software that protects sensitive data by encrypting email communications and attachments, helping comply with data security requirements. The platform enables users to send and receive encrypted emails, without having to install encryption keys or server software. It also offers encryption of both email and attachments and the ability to search electronically for specified content. Additionally, NeoCertified provides anti-malware, anti-phishing and anti-spam protection along with advanced threat protection systems that help keep sensitive information safe from external threats. Key features include data backup, regulatory compliance, mobile application and secure file upload. > > Verdict: Rated **4.9/5** by 104 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 104 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: NeoCertified - **Location**: Centennial, US - **Founded**: 2002 ## Commercial Context - **Starting Price**: USD 99.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Single user: $99 per user, per year Multiple users: Get in touch with NeoCertified Discounts are available for non-profit organizations. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Alerts/Notifications - Archiving & Retention - Compliance Management - Compliance Tracking - Data Loss Prevention Software - Data Recovery - Data Security - Email Distribution - Email Filtering - Email Management - Email Monitoring - Email Tracking - Encryption - File Transfer - HIPAA Compliant - Mobile App - Reminders - Search - Secure Login ## Integrations (1 total) - Microsoft Outlook ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Email Security Gateway](https://www.softwareadvice.com.au/directory/4447/secure-email-gateway/software) ## Related Categories - [Email Security Gateway](https://www.softwareadvice.com.au/directory/4447/secure-email-gateway/software) - [Data Loss Prevention Software](https://www.softwareadvice.com.au/directory/4270/data-loss-prevention/software) - [Email Security Software](https://www.softwareadvice.com.au/directory/4302/email-security/software) - [Email Management Software](https://www.softwareadvice.com.au/directory/3433/email-tracking/software) - [HIPAA Compliance Software](https://www.softwareadvice.com.au/directory/4599/hipaa-compliance/software) ## Alternatives 1. [Carepatron](https://www.softwareadvice.com.au/software/241061/care-patron) — 4.4/5 (843 reviews) 2. [ClinicSense](https://www.softwareadvice.com.au/software/395056/clinicsense) — 4.8/5 (648 reviews) 3. [Alleva](https://www.softwareadvice.com.au/software/365334/alleva) — 4.5/5 (282 reviews) 4. [Accountable](https://www.softwareadvice.com.au/software/124072/accountable) — 4.8/5 (34 reviews) 5. [Healthcare Compliance Software](https://www.softwareadvice.com.au/software/78309/the-guard) — 4.9/5 (32 reviews) ## Reviews ### "Great for Accounting Firms" — 5.0/5 > **LeAnn** | *23 February 2021* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: NeoCertified helps me meet compliance requirements because I can send sensitive documents to clients and they can send documents to me all securely. This is important when dealing with tax documents that contain account numbers, social security numbers and other sensitive information. I love the fact that I don't have to support my clients when they use it, they can reset their own passwords and contact technical support. I also like that it integrates with Outlook so I can send a secure email just like a regular email, I just click send secure instead of send. Oh, and from sales to technical support, they have quick and excellent service. > > **Cons**: There are really no cons. I wouldn't change a thing. ----- ### "Great for personal tax practice" — 5.0/5 > **Scott** | *23 February 2021* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: I have happily used NeoCertified for years. With the impact of COVID on my tax practice, using NeoCertifed has been a life saver as I have shifted from in-person appointments to all online and remote interaction. It is critical for me to receive and deliver documents securely. > > **Cons**: Some clients have not heard of NeoCertified before and so I need to explain what it is to them. Once they understand what it is though, it is intuitive to use as they use any other email service. > > Being able to send tax organizers, receive tax documentation, and send draft and final returns in a secure environment. I have been able to increase efficiency in preparing returns as I replace in-person appointments to gather documents with allowing clients to send them via NeoCertified. ----- ### "McPherson County Community Foundation" — 5.0/5 > **Jessi** | *23 February 2021* | Nonprofit Organization Management | Recommendation rating: 5.0/10 > > **Pros**: The notifications of when the email has been read. > > **Cons**: Sometimes the overall inbox can be a little confusing. And I'm not sure I receive a notification if the email didn't get sent. For example, if there was a typo with address. > > Overall I've been completely happy with NeoCertified. ----- ### "NeoCertified-Great Product, Great People." — 5.0/5 > **Alicia** | *22 November 2016* | Banking | Recommendation rating: 9.0/10 > > **Pros**: Ease of use > > **Cons**: The redirection to NeoCertifed from Office 365 > > We have been a customer for a few years now and have been very happy with the product, customer support and sales. Support is always fast to respond to any issue I have and if I needed an immediate fix, someone has always answered my call. They worked diligently to correct an add -in issue for our conversion to 365 and were in constant communication. The only complaint I've heard since our move to 365 is the add -in is not as cohesive as it was in Outlook client. I use the reporting function in the admin portal to maintain banking compliance and standards. It gives me the ability to monitor usage, users and most importantly non-users. I can honestly say I have never been dissatisfied or felt the need to look elsewhere. It is hard to find a company you can say that about these days. ----- ### "Self employed small consulting business- NeoCertified is the best/least expensive option" — 5.0/5 > **Valerie** | *24 February 2021* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: NeoCertified is easy to use and customer service is very responsive if you do run into issues. I send emails with Personal Health information (PHI) and Neocertified was the most affordable secure email platform for me, and I did quite a lot of research before purchasing. > > **Cons**: Easy to integrate with GSuit/Gmail, however I wish that it was easier for my customers to quickly reset their passwords without calling customer service. I received an email that this feature will be added soon. Still well worth the money. > > Great experience with each member of the Neocertified team that I have worked with. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/327612/neocertified?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/327612/neocertified) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data