About Google Docs

Google Docs is a web-based document management application designed to help users create and edit documents in real-time. The platform allows employees to collaborate with internal and external stakeholders, add comments and access custom templates for resumes and project reports via a unified portal. Google Docs offers a variety of features such as activity tracking, data export, document generation, file sharing, secure data storage, project management and more. It enables professionals to format text and paragraphs, embed photos, add links and modify fonts. Additionally, it lets managers highlight text, accept or reject suggestions and interact with other users using the chat functionality. Google Docs is available to users for free and on monthly subscriptions. Support is extended via email, documentation, helpdesk and other online measures.
Google Docs Software - Google Docs file

Google Docs pricing

Google Docs has a free version and offers a free trial. Google Docs paid version starts at USD 6.00/month.

Starting Price:
USD 6.00/month
Free Version:
Yes
Free trial:
Yes

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Browse Google Docs Reviews

28,351 of 28,351 reviews
Sort by:
Elizabeth
Elizabeth
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/02/2025

Game changer

Overall my experience has been amazing with google docs, it has seriously been a MAJOR help prioritizing and organizing all of my work

Pros

Seriously a huge help keeping me organized, and on top of things

Cons

Probably could seperate different documents a little more but thats a super minor thing.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 03/03/2025

Simple yet powerful document collaboration tool

Overall Google Docs has been so helpful in our business. I love how easy it is to collaborate with coworkers, either editing at the same time or adding comments and making suggestions for changes, without interrupting the flow of the doc.

Sharing options are also great, where you can limit sharing based on Google Workspace domain, specific email address or just people with a specific links. Super easy.

Pros

I love being able to easily collaborate on documents from anywhere. No installed software needed and maximum flexibility.

Cons

The iPhone app can be a bit fiddly, but it's to be expected when working with big documents on small devices.

Julie
  • Industry: Research
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
4
Customer Support
5

3
Reviewed on 21/02/2025

Google docs for resumes

I find it to be ok to build and store docs that I print and save

Pros

I can build and keep my personal docs here and it links with my google calendar.

Cons

It gets confusing on my mobile device and takes me a bit to find them in files, dropbox or docs.

Tyler
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
0

5
Reviewed on 21/11/2024

Google Docs - Review from a Business Owner & Digital Marketer

Google Docs works well for my business and my digital marketing job for the vast majority of the time. There are minor inconveniences that pop up here and there, but I will certainly be using Google Docs for years to come.

Pros

Google Docs allows for sharing and collaboration capabilities that competing writing processors don't have, or don't do as seamlessly. I also particularly like that I can access my Docs across all of my devices with native applications, which includes the new desktop application for Macbook.

Cons

There are some specific formatting features that Google Docs doesn't have, which I may need to use on occasion. In these instances, I am forced to switch to Microsoft Word. Something more specific to my own workload is that I wish the text formatting features could be more in-depth. I specifically wanted to change a passage of text I pasted from another document to my Google Doc's "Normal Text." However, I wanted to keep the italics in place, and not have them overwritten. I was forced to do this manually instead.

Alternatives Considered

Microsoft Word

Reasons for Switching to Google Docs

Google Docs fits much more seamlessly into my workflow than Microsoft Word, given that we also use Gmail as our primary email provider. It's much more intuitive for my team and I to use Google's suite of applications that get the job done for us. While I do use Microsoft Word on occasion, we spend most of our time using Google Docs instead, given the robust collaboration tools. Most importantly, Google Docs is completely free and doesn't require us to fork over monthly payments for a subscription.
Rachel
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 06/03/2025

Google Docs makes your documents and writing accessible anywhere and everywhere

Google Docs makes writing collaborative, accessible and easily navigable no matter where you are and what device you're on.

Pros

What I love most about Google Docs is the ability to collaborate with other co-workers and all be working on the document at the same time. I also love that i'm able to work on documents offline and also access them anywhere remotely with just my email address, meaning I'm not restricted to working on one computer or device.

Cons

The only problem I run into with Google Docs is the formatting, I find it changes formatting often.

Aditya
Aditya
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 01/02/2025

Best word processor for collaboration

The software has been incredibly helpful for our day to day work. I use it daily to create, edit and share documents with my clients and colleagues.. It is best if you are using other google applications alongside with it as well

Pros

How easy it is yo use and collaborate with others

Cons

Nothing as of now. It works great without any problem

Evan
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 17/02/2025

Excellent for Work, but not Production

It is an incredible tool and I have been using it far more than other word processors for the majority of my workflow.

Pros

It is incredibly convenient being able to access documents and work on them from different devices in different locations while maintaining high quality formatting. It’s faster than programs like Microsoft office and flows better with shared content and workspace.

Cons

It is less powerful than Microsoft word and the formatting doesn’t have quite the versatility and finesse of Word. So for final presentation documents and specialty print-outs, I have to use different program.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
5
Customer Support
5

5
Reviewed on 28/01/2025

Great Document Editor!

Pros

Simple and easy to use, cloud sync lets us access the files from anywhere, can share files with colleagues and live editing can be done, really helpful, Documents can be viewed

Cons

Since its cloud based, incase of network interruptions, it causes issues in the saves, also some features lack, for eg page borders or proper tables, which can be seen in its competitors like MS Word

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
5
Customer Support
4

4
Reviewed on 02/02/2025

Using google docs in day to day life as intern

Pros

It provides great lightweight alternative to the microsoft word if you dont wish to install a lot of things or setup lot of things on you laptop and want to start working with the different documents this provides great solution as you just need a browser and you are good to go.

Cons

It might lack some performance if you are working with really large documents and sometimes you will feel the features are lacking if your are coming from editors like microsoft words

Musonda
Musonda
  • Industry: Airlines/Aviation
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/01/2025

More pocket friendly in comparison

Very good to use if you have work which requires you to be constantly editing and writing.

Pros

I was able to keep my documents and edit and save them in one place as well as access my emails and google drive.

Cons

Does not have as many feature as other document editors

Allison
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 14/11/2024

Docs are great for real-time edits, collaboration, and tracking changes.

Overall Docs has been great for my own personal documents, for documents I need to share with clients, and for documents that require collaboration with a team. I like that you can share with different access rights - view only, edit, etc.

Pros

I like that Docs can be edited in real time by multiple people and that you can track the changes people make. I also like that there's a historical record and it's really easy to leave comments and tags for others.

Cons

It's hard to think of something I don't like.

Melissa
  • Industry: Environmental Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 29/05/2024

Administrative assistant at my fingertips

It has helped me run my business. All of my documents look professional and I have gotten a lot of good ideas from the examples and the templates they have

Pros

The templates and the suggestions when putting a document together have been very helpful.They really do have something for every business situation

Cons

It is very tough to speak with somebody.If you have a technical issue navigating through a problem is a bit aggravating.

Alternatives Considered

Microsoft 365

Reasons for Switching to Google Docs

If they can promote my business with my google business page i feel they are the best choice to help me run it.
Shane
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 08/08/2024

Google Docs - Great word processing tool

Google Docs is my word processing tool of choice. The ability to integrate with other Google tools and to share easily make it my clear number one choice.

Pros

Google Docs is an easy-to-use word processing program. It has all of the needed elements to create and share a document of any size. It integrates seamlessly with other Google products. Sharing is an easy task that can be done for others to view or to collaborate.

Cons

The downside of using Google Docs is that it operates the majority of the time in the cloud, so no internet access can be detrimental.

Alternatives Considered

Microsoft Word

Reasons for Choosing Google Docs

The ease of sharing and integration with other Google products.

Switched From

Microsoft Word

Reasons for Switching to Google Docs

The ease of sharing and integration with other Google products. The cost of Microsoft Word being greater than Google Docs.
Josh
  • Industry: E-Learning
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 20/05/2024

Essential Document Creation/Sharing

Google Docs allows me to do so many things in an easy, collaborative fashion. It's hard to think of a time when I didn't use it, but I know that my organization, productivity, and collaboration have all improved in that time. Google has done a very nice job with this product, and they are always rolling out new features and quality-of-life improvements.

Pros

Every single thing about Google Docs is collaborative, and that is a must-have feature nowadays. All work is automatically saved, the revision history allows me to look back through every single keystroke, and there are so many collaborative features that allow me to work with colleagues in a variety of ways. All documents can easily be shared, copied, and modified in quick fashion. I honestly like everything about this product!

Cons

There isn't much to dislike here. If pressed, I guess that I would say that there could be more template options to work with, but that is a very minor complaint. Everything about this product seems well thought out.

Advaldo
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/08/2024

Google Docs

Google Docs is a free document management app with all the features that I could find in paid apps. It works well, I can export as PDFs or other extensions I need.

Pros

The most I like at Google Docs is that it is a web app and does not need to be installed as software. Document management is made with Google Drive, which makes all the documents available from any device. Another great feature is the sharing, it can be easily shared with viewer or edit permissions, and more people can work on the same document.

Cons

In my opinion, there are no cons to using Google Docs.

Jill
Jill
  • Industry: Higher Education
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 08/01/2025

Couldn't Survive Without Google Docs

Google Docs is my most-used tool when it comes to day-to-day responsibilities at work.

Pros

I couldn't survive a single day in my career without Google Docs. It is user-friendly, the collaboration options are better than any other platform.

Cons

There are very few things I dislike about Google Docs. With the recent addition of improved tab options, any issues I have had in the past have been addressed.

Kylee
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 12/03/2025

Google Docs - The Main Shared Document Tool

Pros

I’d say the best thing about Google Docs is how easy it is to collaborate in real time. Being able to see edits instantly, leave comments, and work on a document together without emailing different versions back and forth is a game-changer. Plus, the automatic saving means I never have to worry about losing my work! Its extremely flexible and I love the ability to create a table of contents as well as separate tabs.

Cons

Sometimes the formatting can get a bit wonky and its hard to fix.

Prakash
Prakash
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 09/01/2025

Google Docs is indeed a versatile tool for daily use.

I use Google Docs every day as my primary word processor. Its web-based functionality enables me to access it from almost any device.

Pros

Google docs is simple and free-to-use. I love its real-time collaboration feature that allows multiple users to work on a document simultaneously. It is web based and accessible from any device with an internet connection.

Cons

Although its features are sufficient for most users, it has limited features compared to other dedicated word processors like Microsoft Word.

Gino
  • Industry: Packaging & Containers
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 25/02/2025

Very Highly Recommend Apps

This is highly recommended, great experience in sharing data.
Spreadsheet function is very useful on daily operation basis. That will help out the managers and team to track on time data updates.
There is a limitation in offline access but I think it can work out.

Pros

I have been using the Google Docs for many years and it never disappoints me. What I really love the most about the Google Docs is the spreadsheet function. Which is really useful on daily operation.
On my team we are using this as our inventory tracker and daily delivery details trough spreadsheet wherein all of user are log into one spreadsheet file and everyone can see it, while Im updating.
So managers and team can view the updates in real time.

Cons

I think the only downside of Google docs is limitation in offline access, but I think this will not be a problem especially on the people working on office where WIFI is available.

Verified Reviewer
  • Industry: Food & Beverages
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
3

5
Reviewed on 07/05/2024

Great for on-line/ documents creation and/ or collaboration

Excellent tool for document sharing and/ or dynamic and secure collaboration.

Pros

The on-the-go collaborative features are easy to utilize. You can make sure the right people (access management) has the right access level (edit, comment, read-only) so they can meet the objectives. Not having to think "what is the right doc I should access?" is just great. There will be only one single document to access, and one single online version for everyone.

Cons

It might be a bit complex to structure the text/ tab/ formats. As a user, it may take a bit longer than with the traditional MS Word.

Verified Reviewer
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/12/2024

Must have for Writers Community

I am rating it five star as a writer.Its easily shared and edited. No mess and it's extremely user-friendly and updated.

Pros

Its always updated and user friendly. Editing tools are very handy.

Cons

I didn't find any con in Google Docs. It's the best.

Joe
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/01/2025

I Recommend Highly Google Docs

I cannot recommend Google Docs enough. I use it to create and share documents for my non-profit as well as for creative projects with peers around the globe from Hollywood to Asia.

Pros

I can instantly share and update documents with peers in real-time without the fear of losing anything. Additionally, I can also save and print my Google Docs as PDF documents.

Cons

There is nothing I dislike about Google Docs. It is the software I use the most for document writing and sharing.

Kalina
Kalina
  • Industry: Consumer Goods
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 06/06/2024

Maintain Documents and Files With Google Docs

Overall, one of the best storage sites for my files I have ever used. A must try for anyone, business or not.

Pros

I would say the things I like most when it comes to using Google Docs is the storage your get to keep your files, the simplicity of navigating the site and the pricing.

Cons

I don't have any negatives to say about Google Docs.

Candice
  • Industry: Utilities
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 05/02/2025

Game-changer for people like me!

Overall, Google Docs is a great product that I use on the daily to easily keep track of to-do lists, project ideas, and any other things that might come to mind that I need to quickly jot down before the thought is gone.

Pros

My favorite part about Google Docs is that it automatically saves my work and it is so easy to collaborate with other people on a single document. That was a game changer for me in college.

Cons

Compared to Microsoft Word, I don't like the formatting functionalities as much. I find it hard to navigate and complete the same changes that I could easily make in Word.

Lucien
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
4
Customer Support
3

4
Reviewed on 23/05/2024

Google docs is a strong accessible tool but formatting is falling behind other platforms

Google docs is a critical tool for company wide internal collaboration but the formatting is not powerful enough to contend with ClickUp or Notion.

Pros

Google docs is so easy to implement across a company because of the familiarity of the tool and also the company-wide access to google suite. The implementation is so easy and the cost, compared to other tools, is very affordable. The ability to make edits to be suggested is a strong feature and collaboration/commenting is powerful.

Cons

The formatting of Google is really falling behind platforms like Notion or ClickUp. With these modern doc tools you have the / button which pulls up an extensive list of commands making formatting incredibly easy. In addition, you can easily embed videos and other embeds into tools like Notion. I have found it very frustrating after becoming proficient on tools like ClickUp docs and Notion.

Ada
Ada
  • Industry: Research
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/01/2025

Powerful Tool To Share Documents Among the Team

Lovely tool to share documents among the team and update documents. As an author, I love it, because I don't have to worry about forgetting to save the documents.

Pros

Very easy to set up and work with. Its auto saving feature and easy sharing capabilities are great for working in teams and sharing documents.

Cons

The voice to text feature sometimes gets some words wrong.

Gwendolyn
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 28/10/2024

Google Docs Does it For Me!

It is very accessible and user-friendly. I can easily use it with Gmail and Google Drive and allow other users to access the document. It also helps with storage by saving documents and I don't have to always use Google Drive. It's cost effective and I'm able to train others on it.

Pros

I didn't have money to add Microsoft 365 to my laptop, so I used Google Docs for free.

Cons

I have a system that I use, which will not allow me to use Google Docs.

A.
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

4
Reviewed on 06/10/2024

Oh crap!!!

Pros

I love the fact that I can access Google Doc's anywhere. I also love that work is saved every once in a while without having to click on "save". Gone are the days of "oh crap! I forgot to save!"

Cons

At first Google Docs was not very user friendly but most if not all kinks (that I know of) have been worked out.

Vansh
Vansh
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/02/2025

Google Docs - The Best Free Online Document Editor

Google Docs makes teamwork effortless. Whether I’m working on assignments, sharing notes, or collaborating on projects, it ensures smooth editing and instant updates. The ability to access documents from any device without worrying about saving files manually has made my workflow much more efficient.

Pros

Google Docs is an incredibly convenient and user-friendly document editor. It’s cloud-based, meaning I can access my work from anywhere, on any device. The real-time collaboration feature is a game-changer, allowing multiple people to edit the same document simultaneously without any hassle. plus, automatic saving to cloud, ensures I never lose my progress.

Cons

While Google Docs is great,but it can struggle with large documents, sometimes causing lag. Also, its formatting options aren’t as advanced as Microsoft Word, which can be a downside when required highly detailed document styling.

Lara
  • Industry: E-Learning
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 30/07/2024

Google Docs is a versatile and necessary program for any collaboration, big or small

Positive and useful. I depend on Google for so much more than just this - email, Google Drive, etc. on a daily basis. The products are good and serve my needs as an independent contractor with 4 jobs, all different and all in education.

Pros

User-friendly and easy to deploy. I can share docs with anyone, anywhere, and edit in real-time.

Cons

Storage is on the light side, unless you have a company account that increases both your bandwidth and storage capabilities. Larger files also take longer to upload so if you're in a hurry, it is best to compress the files in a folder and upload the folder instead of individual large files.

Stacy
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 02/03/2025

Powerful replacement for Microsoft Word

It is very powerful, just like Microsoft Word Document.
For creating a report or meeting notes, it is already good enough!
It also offers some templates like time sheet, project tracker etc.

Pros

A good replacement of word document.
You can open the Microsoft word document with Google doc, and the layout is very similar like Microsoft word document. Then, you can invite the coworker to edit the document together.

Cons

The layout is not 100% with the word document after downloading the update version online. And, not all my coworker is willing to co-edit the document with a gmail account.

Verified Reviewer
  • Industry: E-Learning
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 30/12/2024

Google docs is the best word processor there is

To me, Google docs is the best word processor there is, it probably has the same functionalities as Word, but its cloud functionalities are better and it works amazing for collaboration.

Pros

It is very easy to use and its cloud features are great. It's super intuitive I recommend it more than any other apps.

Cons

Maybe that it doesn't have many functionalities towards design, like few fonts and stuff like that, but not a big deal.

Justin
  • Industry: Health, Wellness & Fitness
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/08/2024

Google Docs the practical resource

My overall experience with Google Docs has been quite positive. I liked almost everything about it. The collaborative features make it easy to work on documents with others, and the ability to access and edit documents from any device is convenient. The wide range of formatting options and easy sharing capabilities are also big pluses.

Pros

I believe the most appealing aspect of Google Docs is its ease of collaboration. The ability to work on documents simultaneously with multiple users and see real-time changes is incredibly convenient and conducive to teamwork. Additionally, seamless integration with other Google services and cloud storage functionality are highly valuable.

Cons

I liked almost everything about Google Docs, but one thing that I found inconvenient was its limited offline functionality. While Google Docs does offer offline access, the functionality is not as robust as working online. It would be helpful to have more features available in the offline mode for times when an internet connection is not available.

April
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/12/2024

Google docs actually rocks!

Layout is self explanatory, easy to use, and for me free is a big aspect to why I choose to use Google docs.

Pros

Easy to use app free as well I can share documents after I view with others through the app and links to my Google spreadsheet app calendar etc

Cons

My only downside is not being able to access if im not connected to Internet.

Alternatives Considered

Microsoft 365, Microsoft Word and Microsoft Excel

Reasons for Switching to Google Docs

It's free all the time, does the same if not more only doesn't operate offline. That's minor to me so I do give five stars
Haley
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/01/2025

Google Docs

I have been using Google Docs for a while and I love it. I definitely recommend it.

Pros

I like the fact that it is cloud based accessible.

Cons

It has a few limitations on editing. I just try to find ways to work around the editing when I can.

Jake
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/03/2025

Google Docs, cheap and a great option

Great overall, have used this in numerous jobs and varied businesses and makes things simple.

Pros

It is free and gives you everything you get with other products. It allows me to access from other devices too easily and fast. I used this when Coaching in schools and allowed me to pull up lesson plans easily.

Cons

Sometimes can struggle to find out how to do some tasks on there, but quickly solved with a quick google search.

Scott
  • Industry: Religious Institutions
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/05/2024

Google Docs For Ease of Use and Efficiency

I have used Google Docs for more than 15 years. I said goodbye to Microsoft Word in the early 2000’s. I use Google Docs in my personal and professional life daily. I’m grateful for this tech.

Pros

Google Docs makes it easy to creat documents, share documents without email and be more productive and efficient with your time.

Cons

If there is internet interruption this can be problematic. But the lack of compatibility with other programs can be the most frustrating especially sharing with someone who is not tech savvy or is not familiar with online software like this.

Nikita
Nikita
  • Industry: Machinery
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
0

4
Reviewed on 21/07/2024

Great Notepad for Everyone to Use

Pros

Best platform to manager documents and have them coedited across teams, organizations. Flexible and understandable UI on top of easy online editing. Almost every user has years of experience or familiarity with the tool.

Easily extends filemanagement via apps on other devices and even phones.
A lot of integrations available with existing CRMs and other tools.

Cons

Sometimes copies can become annoying and get to be created mistakenly or due to sharing complexity.
The tool works only online. Some utilities are done in an interesting manner which is not straighworfard.

Verified Reviewer
  • Industry: Telecommunications
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 12/02/2024

Very Good program

This led to the work being done faster and more accurately. The management noticed the amazing change and performance in the work and the work became easier and more advanced.

Pros

Since I used this program, I prefer it a lot because it allows any sharing of my data. In a safe, easy and simple way, which led to rapid development in work performance. However, it has many helpful tools that you can use on the mobile phone as well.

Cons

In fact, I can't see any flaws in it since I used it and it works so well that I always recommend it to my colleagues.

Mariella
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/06/2024

Definitely My Personal Favorite Google App

I really love and use Google Docs pretty much everyday, whether I find the need to do quick perusals in the stories I wrote or editing some documents which I can possibly do both online and offline. I really appreciate how I can definitely edit my documents offline and just have the changes applied once I am back online.

Pros

The first time I used this is back when I was a doing a paper with my classmates in my university and I appreciate how we simply don't need to justify our contributions because the history will simply show it. I appreciate it even more when I write my stories because I can even change the color of the paper that is said to help it easier to write even more. It is still my favorite Google App up to date and has never left my phone app list ever since.

Cons

There are honestly none because I truly love Google Docs and how convenient it is whether using it for personal purposes or even in professional matters. I love how it is pretty straight forward and you don't need to be tech-savvy to be able to use it.

Jamie
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/05/2024

Best folder and document management system

Google Docs is the best document keeper and creator. It has made it so easy for me to share folders with clients and collab with them on their work - totally recommend.

Pros

It is so easy to share folders, whether that's adding others to it or sending people the link! I love how you can search the name of the doc on your search engine and it comes up! I think the best feature on google docs is how you can see real time updates from other people editing the document - it is so great for collaboration. And, I do not even need clients to turn in the documents to me - because I can see them! I also love how it saves all your changes live!

Cons

I have been using google docs forever and have no complaints.

Himanshu
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 17/01/2025

Documentation editor with real time collaboration.

Document creation and sharing made easy. Only thing is should provide more formatting options.

Pros

Typing "doc.new" in a new tab to directly open a new untitled document and real time automatic saving is what I loved the most.

Cons

Offline functionality can be improved. At times, it took a while to see the document made available for offline.

Shivam
  • Industry: Farming
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/02/2024

Google Docs review

Pros

Its cloud-based platform ensures accessibility and ease of use across devices, enhancing productivity and teamwork.

Effortless collaboration and cloud-based accessibility streamline productivity in Google Docs.

Cons

some users may find limitations in formatting options or offline functionality compared to desktop word processing software.

Aveek
Aveek
  • Industry: Writing & Editing
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
3

5
Reviewed on 29/02/2024

Google Docs is the best and the most highly compatible cloud based word processor

Pros

The best thing is that it has high compatibility and supports almost any device, may it be high-end or low-end. Secondly, Google Docs has many collaborative features such as inviting other people to edit the document and also can put restrictions on edit. Many software like Grammarly and Google Drive. Thirdly the docs has some other interesting features like opening through Google Meetand also showing the number of users currently viewing or editing the documents, keeping their identities hidden. It can be shared through multiple ways like mail, link, etc and also has an option of downloading a .doc format for offline saving. Other than that it has got almost every feature a normal word processor should have.

Cons

The Google Docs should launch a dedicated application for windows and mac because as of now it is totally cloud and network-based and people may not have proper network connectivity all the time. Because of network lags people may also lose their work as the changes may not get properly saved due to network lag. Furthermore the fonts styles maybe expanded and the background customization can be increased.

Verified Reviewer
  • Industry: Computer Hardware
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/02/2025

Best word processing application for cross platform use.

Overall, Docs is used by me almost daily and I find it to be a great asset

Pros

Its ease of use and accessibility on just about any device I have

Cons

That I sometimes need to convert a file just to save it even though it stays in the same format as the original. Its a little annoying.

Morgan
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/09/2024

An Essential Software

Pros

Google Docs is my favorite. I use it everyday in some capacity--whether it is taking notes, collaborating with my team on a project, tagging outside organizations into a document, creating various informational sheets, etc. It works very well for our industry.

Cons

My only true complaint I have is the formatting when printing. If this could be fixed to work more similar to Microsoft Word, then I would have zero complaints.

Alternatives Considered

Microsoft 365

Reasons for Choosing Google Docs

Cheaper, works well with our Google Workspace, and not Microsoft...

Switched From

Microsoft 365

Reasons for Switching to Google Docs

Cheaper, works well with our Google Workspace, and not Microsoft...
David
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/03/2025

A paranoid, but collaborative document writing powerhouse.

Google Docs is my document creation and sharing tool of choice. This took the form of a first collaborative iteration of a team report using google docs and later the version history tool really helped us see who edited what. It’s free, it’s accessible and it’s great for collaborative work.

Pros

I like how Google Docs is good for real-time collaboration, which makes it easy to work on documents with your teammates or a client. For instance, I used it to co-write a project proposal with a remote colleague, and the comment and suggestion functions made the editing process simple. The auto-save is another life-saver.

Cons

Lacks full offline functionality and is missing some advanced formatting options present in Microsoft Word. Sometimes, large documents that are being worked on by multiple collaborators can get slow or cluttered.

Enish
Enish
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 30/11/2024

Google Docs: An Efficient and Collaborative Tool for Everyday Use

Google Docs has been a reliable tool for both personal and professional use. It’s a must-have for anyone who values productivity and teamwork.

Pros

What I like most about Google Docs is that it makes working with teams, whether remote or in-office, incredibly efficient.

Cons

It sometimes struggles with handling very large documents smoothly.

Holdrin
Holdrin
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/12/2024

Best documents tool for entrepreneur

Working with these applications is possible from anywhere using your devices.

Pros

It is an excellent option for startup and middle-size companies. High integration of cross documents and sharing files between users.

Cons

Some features from Microsoft Office are no compatible or available when you import these documents.

Verified Reviewer
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/04/2024

My go to web application

Pros

Google Docs is my go to Web application. I write all of my files and my notes in Google Docs. What I like most about this application is that it is easier for me to access my files or documents even when I am not connected into a Wi-Fi because it allows me to download my files offline.

Cons

I like least about the Google Docs is, I can’t seem to figure out how to customize certain elements. However , I can easily find instructions on how to change the entire page's layout but I am having a hard time when it comes to to smaller details like headers or footers.

28,351 reviews

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