--- description: Review of SMS Valet Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: SMS Valet | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Parking Management Software](/directory/4714/parking-management/software) > [SMS Valet](/software/329141/sms-valet) # SMS Valet Canonical: https://www.softwareadvice.com.au/software/329141/sms-valet Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/329141/sms-valet?page=2) > SMS Valet is a ticketless valet solution that caters to restaurants, hotels, hospitals, and retail businesses looking to improve customer experience through technology. SMS Valet features an automated multi step process for retrieving vehicles. Customers can text to retrieve their vehicle which triggers the valet to bring the vehicle around. Payment information is tokenized and secured. SMS Valet includes the necessary equipment for a ticketless valet operation including mobile tablets, receipt printers, barcode scanners and more. SMS Valet is deployed on site and supported by a dedicated account manager. Ongoing software updates and technical support are included. SMS Valet aims to streamline the valet experience for businesses and their customers. > > Verdict: Rated **4.8/5** by 17 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 17 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: TEZ - **Location**: Frisco, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: USD 99.00 - **Pricing Details**: Contact TEZ for pricing details - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Argentina, Bolivia, Brazil, Canada, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, Paraguay, Peru, Suriname, United States, Uruguay, Venezuela ## Features - Credit Card Processing - Custom Vehicle Owner Alerts - Damage Tracking - Electronic Payments - Event Management - Loyalty Program - Parking Management - Payment Processing - Real-Time Data - Receipt Management - Reporting/Analytics - Revenue Management - Self Service Portal ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) ## Category - [Parking Management Software](https://www.softwareadvice.com.au/directory/4714/parking-management/software) ## Alternatives 1. [hybo](https://www.softwareadvice.com.au/software/371063/hybo) — 4.7/5 (73 reviews) 2. [Skedda](https://www.softwareadvice.com.au/software/55414/skedda) — 4.8/5 (225 reviews) 3. [Dibsido](https://www.softwareadvice.com.au/software/436118/ofisly-desk-booking) — 4.7/5 (38 reviews) 4. [Wayleadr](https://www.softwareadvice.com.au/software/266971/wayleadr) — 5.0/5 (384 reviews) 5. [Joan](https://www.softwareadvice.com.au/software/146320/joan) — 4.8/5 (76 reviews) ## Reviews ### "Top Tier in the Valet Industry" — 5.0/5 > **Devin** | *4 August 2020* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: SMS Valet is easy to use no matter your technologically capacity. It has simplified and made our operations so much more efficient. It has everything you would need in the valet industry. They offer any report you would need that you can customize as well. > > **Cons**: The only con would be not being able to set up new locations by yourself. Although there customer service and employees are always available to help you last minute. ----- ### "Bulk TEXT The way to Go" — 5.0/5 > **Israel** | *30 July 2021* | Performing Arts | Recommendation rating: 8.0/10 > > **Pros**: The program's user-friendliness. I appreciate being able to customize the software to our team's specific needs. We enjoy offering our customers the option to notify us ahead of time that they are ready to depart. It really helps us run the operation more efficiently. It's simple to learn and utilize. The reporting features are extensive and meet our requirements. > > **Cons**: If there's one thing that's missing, it's the absence of an iOS app. I'm aware that Apple's retail royalties aren't entirely equitable. Traditional paper tickets are more expensive. Without additional employees, it's difficult to use in high-volume settings. Not recommended for accounts with a high volume of transactions. Managing the system necessitates more personnel and labor. > > Because of this kind of industry I am in we need to work in bulk..... it's that bad ----- ### "Lacking customer service" — 2.0/5 > **Mike** | *12 November 2025* | Accounting | Recommendation rating: 2.0/10 > > **Pros**: It was easy to drop my vehicle off at the airport to catch my flight. The texting option was nice as well. > > **Cons**: Pickup was terrible. Called customer service as I wasn't given an option to request ahead of time and their response was on the website, you have to hit cancel in order to request a time to get your vehicle if you cannot put in returning flight. Took long time and others were put in front of me. > > Not good as their website does not have the ability to take in consideration cancelled flights and getting back thru other means. ----- ### "SMS Valet is a game changer" — 5.0/5 > **Austin** | *19 August 2020* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: This is a premium product that our guest love at all of our locations. It captures more data to back the revenue than any other product. SMS is extremely easy and allows us to give our clients a better experience by providing a fast and secure way to pay for request their car. > > **Cons**: If there was one thing missing it would definitely be the lack of the iOS app. I know the Apple store royalties are not completely fair. But 99% of our employees have an iPhone and it would help if they could use the app on their personal devices. > > Overall SMS has been a great experience and we will be using it for the rest of our existence. The customer support has continued to be great with the growth of the company. ----- ### "SMS Valet review" — 5.0/5 > **Bruce** | *11 September 2019* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: The ease in which to use the program. I love having the ability to tailor the software to what works best and easier for our team. > > **Cons**: When the system gets overloaded and it slows things down for us in the car check in process. This happens few and far between. The company does a good job of alerting you when there is a issue. > > For myself and our team SMS Valet has been a game changer\! We are starting year 5 of using the service and I don't want to even think about running The Valet without the software. It has given us an opportunity in The Great North West to separate ourselves from other Valet companies. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/329141/sms-valet?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/329141/sms-valet) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data