--- description: Review of Upper Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Upper | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Fleet Management Software](/directory/4558/fleet-management/software) > [Upper](/software/330379/upper) # Upper Canonical: https://www.softwareadvice.com.au/software/330379/upper Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/330379/upper?page=2) > Navigating the intricate labyrinth of delivery management? Battling with high operational costs, complex route planning, and less-than-stellar customer satisfaction? Upper Route Planner is your robust ally, ready to counter these challenges. This pioneering route planning platform extends a crucial tool to businesses of all magnitudes, aiding you to overcome operational obstacles and revolutionize your delivery process. The core of Upper Route Planner is fortified with advanced optimization algorithms. These intelligent systems streamline your logistics, transforming your delivery process into an efficient, cost-effective, and consistent mechanism. They expertly manage the intricacies of route planning, analyzing myriad factors like traffic trends, delivery slots, and driver availability to devise the most effective routes. This optimization not only curtails the time your drivers spend on the road but also lessens fuel usage, leading to substantial cost savings. However, the advantages of Upper Route Planner aren't confined to operational efficacy alone. By guaranteeing punctual and dependable deliveries, significantly augments customer satisfaction. It offers real-time visibility of your delivery operations, equipping you to keep your customers informed and promptly address any issues that surface. This transparency fosters customer trust and loyalty, providing you with a competitive edge in today's dynamic business landscape. Upper Route Planner is extraordinarily customizable and designed to adjust to the unique needs and challenges of your business. Whether you're a small local shop managing a handful of deliveries per day or a large enterprise handling thousands, Upper Route Planner can scale to meet your requirements. It supports a broad range of sectors, from food delivery, pharmacies, and healthcare, to eCommerce, waste management, and services necessitating efficient scheduling. Regardless of your delivery needs, Upper Route Planner stands by your side. Embrace Upper Route Planner and join the myriad of businesses that have revolutionized their delivery operations. Experience the advantages of efficient route planning, cost savings, and elevated customer satisfaction. Uncover the significant difference Upper Route Planner can make to your business. > > Verdict: Rated **4.6/5** by 44 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 44 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Upper ## Commercial Context - **Starting Price**: USD 40.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Our pricing is structured on a per-user, per-month subscription model, with both monthly and annual billing options available to provide flexibility based on business needs. For customers choosing monthly billing, pricing starts at $50 per user per month for the Starter plan, $60 per user per month for the Professional plan, and $89 per user per month for the Optimize plan. The Enterprise plan is custom-priced based on operational requirements. For customers selecting annual billing, discounted rates apply. Annual pricing is $40 per user per month for Starter, $48 per user per month for Professional, and $71 per user per month for Optimize (billed annually). Enterprise annual pricing is customized depending on scale, integration needs, and support requirements. Each tier increases routing capacity and feature access. Plans scale from 250 stops per route to 3,000+ stops per route and unlock advanced capabilities such as live GPS tracking, proof of delivery, AI-powered driver assignment, workload and distance optimization, compliance tools, API access, custom integrations, and dedicated support options. This tiered pricing model allows businesses to select a plan based on delivery volume, operational complexity, and automation requirements, with the flexibility to upgrade as their operations grow. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, British Virgin Islands, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Dominica, Dominican Republic, Ecuador and 30 more ## Features - API - Activity Tracking - Alerts/Notifications - Customer Database - Customer History - Customizable Reports - Customizable Templates - Data Import/Export - Delivery Tracking - Dispatch Management - Drag & Drop - Driver Management - Electronic Signature - Food Delivery Dispatching - GPS - Live Driver Tracking - Live Tracking - Location Tracking - Maintenance Management - Mobile Access ## Integrations (7 total) - Google Maps - Google Sheets - GrazeCart - Shopify - WooCommerce - Zapier - monday.com ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Fleet Management Software](https://www.softwareadvice.com.au/directory/4558/fleet-management/software) ## Related Categories - [Fleet Management Software](https://www.softwareadvice.com.au/directory/4558/fleet-management/software) - [Food Delivery Software](https://www.softwareadvice.com.au/directory/1831/food-delivery/software) - [Route Planning Software](https://www.softwareadvice.com.au/directory/1917/route-planning/software) ## Alternatives 1. [Curri](https://www.softwareadvice.com.au/software/525328/Curri) — 4.8/5 (88 reviews) 2. [Elite EXTRA](https://www.softwareadvice.com.au/software/88789/elite-extra) — 4.7/5 (356 reviews) 3. [OptimoRoute](https://www.softwareadvice.com.au/software/78813/optimoroute) — 4.6/5 (248 reviews) 4. [Jobber](https://www.softwareadvice.com.au/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews) 5. [Spoke](https://www.softwareadvice.com.au/software/112170/Spoke) — 4.8/5 (105 reviews) ## Reviews ### "Upper Review" — 5.0/5 > **Smeet** | *27 June 2024* | Information Services | Recommendation rating: 10.0/10 > > **Pros**: What we liked most about Upper is its efficient AI-powered route optimization, real-time tracking, and automated customer notifications. These features significantly reduced our delivery times, saved fuel, and enhanceed customer satisfaction. > > **Cons**: While its advanced features are impressive, they can be overwhelming initially, requiring time and effort to fully utilize and understand the platform's capabilities​. The support was great to get started. The founder helped me through the training. > > Upper has become an indispensable tool that significantly boosts our efficiency and customer satisfaction​. ----- ### "Upper works for us" — 4.0/5 > **Chris** | *3 April 2024* | Insurance | Recommendation rating: 8.0/10 > > **Pros**: The ease of importing routes and dispatching to our inspectors > > **Cons**: A little pricey for smaller companies with under 10 drivers > > It’s worked well for my small company in planning and effectively assigning routes. ----- ### "\!\!\!\!\!BUYER BEWARE\!\!\!\!\!" — 1.0/5 > **Dalton** | *22 March 2024* | Retail | Recommendation rating: 0.0/10 > > **Pros**: Nothing\! There was absolutely no continuity within the system itself. > > **Cons**: The customer service has ruined any potential for reconciliation of our business\! Lied to and ignored. 6 months down the road and still nothing. > > Absolutely disgusting. I will never recommend this company to anyone\! ----- ### "Sold Characteristics that were then removed without notice" — 4.0/5 > **Brittini** | *12 March 2024* | Consumer Goods | Recommendation rating: 1.0/10 > > **Pros**: Inexpensive. That was the main selling point compared to other softwares. > > **Cons**: I do not like that when we started we were able to text our clients with a time window for delivery, and then, all of a sudden, without any notice at all, UPPER removed this functionality unless we paid more money. I find this dishonest. ----- ### "Great Service, Easy to Implement" — 5.0/5 > **David** | *25 November 2021* | Food Production | Recommendation rating: 10.0/10 > > **Pros**: I liked that there were no extra setup costs, their route planner took the excel sheets I used before and made upload seemless. The responsive customer service is helpful. > > **Cons**: Learning a new software can have a learning curve that is always challenging. Which ever solution I would have chosen, learning the new system the first few times is a challenge. But the customer service walked me through each step and even came for a site visit to show us tips to setup properly > > Great. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/330379/upper?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/330379/upper) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data