---
description: Review of Vaani Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Vaani | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [Vaani](/software/330590/vaani)

# Vaani

Canonical: https://www.softwareadvice.com.au/software/330590/vaani

> VAANI is an omnichannel dialer solution that offers a scalable communication platform approach that builds business apps on top of it. It is available as a SaaS with simplified updates and available with all integration of CRMs and ERPs.

VAANI offers an advanced quality management system that gives you a single, holistic approach to recordings and quality management. It also ensures that all interactions are monitored closely and that performance metrics are closely tied up to top-priority objectives.

VAANI offers business intelligence reporting that can turn your data into fully customizable informative reports and dashboards which are easily readable. It brings your data to life by providing enhanced capabilities and advanced business analytics through data. It also has an inbuilt knowledge portal that is comprised of all the relevant information required for businesses to run smoothly.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Eureka Digitisation and Automation Services

## Commercial Context

- **Starting Price**: USD 85.00
- **Pricing model**: Per User
- **Pricing Details**: Deployment option on cloud, on- premise \& hybrid.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: India

## Features

- API
- Activity Tracking
- Alerts/Escalation
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Center Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tracking
- Call Transfer
- Callback Scheduling
- Caller ID
- Chat/Messaging
- Computer Telephony Integration

## Integrations (3 total)

- Facebook Business Suite
- Twitter/X
- WhatsApp

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Call Centre Software](https://www.softwareadvice.com.au/directory/4588/call-center/software)

## Alternatives

1. [Ringover](https://www.softwareadvice.com.au/software/120988/ringover) — 4.7/5 (862 reviews)
2. [Convoso](https://www.softwareadvice.com.au/software/2799/safesoft-contact) — 4.5/5 (386 reviews)
3. [DialedIn CCaaS](https://www.softwareadvice.com.au/software/20027/chasedata) — 4.8/5 (315 reviews)
4. [Readymode](https://www.softwareadvice.com.au/software/171343/readymode) — 4.6/5 (142 reviews)
5. [LiveAgent](https://www.softwareadvice.com.au/software/109980/liveagent) — 4.7/5 (1757 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/330590/vaani)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/call-center/vaani-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/330590/vaani> |
| en-GB | <https://www.softwareadvice.co.uk/software/330590/vaani> |
| en-IE | <https://www.softwareadvice.ie/software/330590/vaani> |
| en-NZ | <https://www.softwareadvice.co.nz/software/330590/vaani> |

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