---
description: Review of Swiftlane Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Swiftlane | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Physical Security Software](/directory/4639/physical-security/software) > [Swiftlane](/software/330862/swiftlane)

# Swiftlane

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> Swiftlane is a cloud-based access control and video intercom system that is designed for multifamily residential, office and commercial buildings. It integrates mobile unlock, face recognition access, video intercom, key card access and voice-enabled unlock into a single platform.&#10;&#10;Swiftlane's touchless face recognition access allows users to simply walk up to a door and look at the SwiftReader device to gain entry. The mobile application enables seamless door unlocking from anywhere. The voice-enabled unlock feature provides a completely hands-free experience. Additionally, for visitor management, Swiftlane offers secure PINs that can be assigned and revoked through the cloud-based dashboard.
> 
> Verdict: Rated **4.6/5** by 128 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 128 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Swiftlane
- **Location**: San Francisco, US
- **Founded**: 2019

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Controls/Permissions
- Access Management
- Activity Dashboard
- Alerts/Notifications
- Audit Trail
- Authentication
- Badge Management
- Contact Management
- Data Import/Export
- Facial Recognition
- Historical Reporting
- Mobile Access
- Multi-Location
- Parking Management
- Real-Time Data
- Real-Time Monitoring
- Reporting & Statistics
- Security Management
- Self Check-In/Check-Out
- Single Sign On

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Physical Security Software](https://www.softwareadvice.com.au/directory/4639/physical-security/software)

## Related Categories

- [Physical Security Software](https://www.softwareadvice.com.au/directory/4639/physical-security/software)
- [Visitor Management Systems](https://www.softwareadvice.com.au/directory/4205/visitor-management/software)

## Alternatives

1. [Archie](https://www.softwareadvice.com.au/software/501022/Archie) — 4.8/5 (90 reviews)
2. [Vizito](https://www.softwareadvice.com.au/software/116376/vizito) — 4.7/5 (169 reviews)
3. [The Receptionist for iPad](https://www.softwareadvice.com.au/software/29773/the-receptionist-for-ipad) — 4.8/5 (329 reviews)
4. [Mygate](https://www.softwareadvice.com.au/software/489522/MyGate) — 4.8/5 (64 reviews)
5. [Visitly](https://www.softwareadvice.com.au/software/66857/visitly) — 4.5/5 (49 reviews)

## Reviews

### "Swiftlane is a great modern door entry and security system" — 5.0/5

> **Jay** | *21 May 2026* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: This is about the support...which was great. Quick follow up when I had submitted a feature request and let me know how I could accomplish the need now without a product change.
> 
> **Cons**: • Charges monthly or yearly (a small amount) for some advanced features.&#10;• Did not understand before purchase exactly what (minor) system add-ons we needed to keep working when the internet was down.
> 
> We got the door entry system a few months ago and it has been working well as both a user and an admin. A few disconnections and reboots when first installed but working great now.

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### "Highly Recommend" — 5.0/5

> **DOLORES** | *6 August 2026* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: highly convenient, elevates property, additional security at pedestrian gates for visitor management
> 
> **Cons**: device will freeze sometimes, tenants will become frustrated that the intercom is not working; we will need to call support to reboot
> 
> excellent customer support; no long wait times to receive service. they're always improving software which is a huge plus

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### "Convenient, User-Friendly, and Secure Access- Swiftlane" — 5.0/5

> **Sheila** | *22 August 2026* | Marketing & Advertising | Recommendation rating: 3.0/10
> 
> **Pros**: What I liked most about Swiftlane was how convenient and user-friendly it is. The keyless entry and easy access make it much more convenient for both residents and staff, while also providing an added level of security
> 
> **Cons**: What I liked least about Swiftlane was that there can sometimes be technical issues or delays with the app, which can make access less convenient. It would also be helpful if troubleshooting and support were a little quicker and easier
> 
> Overall, my experience with Swiftlane has been positive. It is a convenient, user-friendly system that makes building access easier while providing an added level of security. There are occasional technical issues, but overall, I think it is a helpful and effective access-control system.

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### "This Product Works as Intended - and that's not Great\!" — 1.0/5

> **Matthew** | *10 March 2026* | Architecture & Planning | Recommendation rating: 0.0/10
> 
> **Pros**: It works as intended. Getting people into the building is easy. I like that there is a record of visitors coming in and out of the building.
> 
> **Cons**: I think that having cameras interact and collect our data is beyond a net negative to the world we live in. Every person I know shares the same sentiment and we all are made saddened when entering the building. Everyone I know rolls their eyes and is dismayed that this is what our world is coming to.
> 
> The product works correctly for the most part but the world was a better place when there less electronics involved in simple day to day activities. Having a camera by the door is great for safety but needing the bio metrics of my face and, odds are, selling that information to lord knows which app/other product -- is generally distressing.

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### "Preferred Cloud Intercom system" — 5.0/5

> **Karl** | *14 June 2026* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: Smooth software, responsive team, and easy setup for new users.  I own a small business and hav ehad the chance to compare Swiftlane with others and prefer this interface.
> 
> **Cons**: I don't have any true issues, as if anything comes up the team is quick to help troubleshoot.  One of my feature requests was video review of each entry and this feature was recently added, albeit with a cost.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/330862/swiftlane)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/visitor-management/swiftlane-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/330862/swiftlane> |
| en-GB | <https://www.softwareadvice.co.uk/software/330862/swiftlane> |
| en-IE | <https://www.softwareadvice.ie/software/330862/swiftlane> |
| en-NZ | <https://www.softwareadvice.co.nz/software/330862/swiftlane> |

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