---
description: Review of Swiftlane Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Swiftlane | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Physical Security Software](/directory/4639/physical-security/software) > [Swiftlane](/software/330862/swiftlane)

# Swiftlane

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> Swiftlane is a cloud-based access control and video intercom system that is designed for multifamily residential, office and commercial buildings. It integrates mobile unlock, face recognition access, video intercom, key card access and voice-enabled unlock into a single platform.&#10;&#10;Swiftlane's touchless face recognition access allows users to simply walk up to a door and look at the SwiftReader device to gain entry. The mobile application enables seamless door unlocking from anywhere. The voice-enabled unlock feature provides a completely hands-free experience. Additionally, for visitor management, Swiftlane offers secure PINs that can be assigned and revoked through the cloud-based dashboard.
> 
> Verdict: Rated **4.6/5** by 110 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 110 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Swiftlane
- **Location**: San Francisco, US
- **Founded**: 2019

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Controls/Permissions
- Access Management
- Activity Dashboard
- Alerts/Notifications
- Audit Trail
- Authentication
- Badge Management
- Contact Management
- Data Import/Export
- Facial Recognition
- Historical Reporting
- Mobile Access
- Multi-Location
- Parking Management
- Real-Time Data
- Real-Time Monitoring
- Reporting & Statistics
- Security Management
- Self Check-In/Check-Out
- Single Sign On

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Physical Security Software](https://www.softwareadvice.com.au/directory/4639/physical-security/software)

## Related Categories

- [Physical Security Software](https://www.softwareadvice.com.au/directory/4639/physical-security/software)
- [Visitor Management Systems](https://www.softwareadvice.com.au/directory/4205/visitor-management/software)

## Alternatives

1. [Archie](https://www.softwareadvice.com.au/software/501022/Archie) — 4.8/5 (88 reviews)
2. [Vizito](https://www.softwareadvice.com.au/software/116376/vizito) — 4.7/5 (169 reviews)
3. [The Receptionist for iPad](https://www.softwareadvice.com.au/software/29773/the-receptionist-for-ipad) — 4.8/5 (328 reviews)
4. [Mygate](https://www.softwareadvice.com.au/software/489522/MyGate) — 4.7/5 (63 reviews)
5. [Visitly](https://www.softwareadvice.com.au/software/66857/visitly) — 4.5/5 (48 reviews)

## Reviews

### "Intercom Brilliance" — 5.0/5

> **Mark** | *10 March 2026* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use and love he facial recognition.  Whenever there is a new Tennant they quickly update the new info and delete the prior tenant.
> 
> **Cons**: At this time, there have been no complaints from management or end users, and the equipment appears to be working properly..
> 
> Customer Service has been incredible to work with.  My building I manage have been using them for years and I being a new manager, they walked me through the process.

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### "Swiftlane Office Building Review" — 4.0/5

> **Gabriel** | *16 June 2026* | Real Estate | Recommendation rating: 7.0/10
> 
> **Pros**: Good features, pretty easy to set up and maintain. Fast customer support. Tenants like it. It's intuitive enough the tenants don't need much support.
> 
> **Cons**: Creating an admin is a two step process. Usually this is a one step process which would be easier. The facial recognition feature wasn't turned on initially.
> 
> Overall the experience is good. Installation was pretty easy and set up was simple. Customer service has been responsive and it's easier to manage than our last system.

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### "This Product Works as Intended - and that's not Great\!" — 1.0/5

> **Matthew** | *10 March 2026* | Architecture & Planning | Recommendation rating: 0.0/10
> 
> **Pros**: It works as intended. Getting people into the building is easy. I like that there is a record of visitors coming in and out of the building.
> 
> **Cons**: I think that having cameras interact and collect our data is beyond a net negative to the world we live in. Every person I know shares the same sentiment and we all are made saddened when entering the building. Everyone I know rolls their eyes and is dismayed that this is what our world is coming to.
> 
> The product works correctly for the most part but the world was a better place when there less electronics involved in simple day to day activities. Having a camera by the door is great for safety but needing the bio metrics of my face and, odds are, selling that information to lord knows which app/other product -- is generally distressing.

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### "Swiftlane Review" — 5.0/5

> **Junya** | *7 May 2026* | Real Estate | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to create/share pins with all the community members and overall works great with the front desk call out feature
> 
> **Cons**: For our property, we have couple access control boxes. It freezes time to time and it reboots often.
> 
> Overall - 3.5/5 but the customer service has been great to troubleshoot our issues. I will still recommend to others

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### "great product" — 5.0/5

> **Hugues** | *1 July 2026* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: Great costumer service, they strive to resolve issues with their equipment every time spending time with every IT technicians to understand and solve issues.
> 
> **Cons**: there was some issues at first with units reseting and freezing, but they were all resolved in not time.
> 
> the hardware is great, we encountered some issues at first with the system freezing, but they IT team fixed it in no time.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/330862/swiftlane)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/visitor-management/swiftlane-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/330862/swiftlane> |
| en-GB | <https://www.softwareadvice.co.uk/software/330862/swiftlane> |
| en-IE | <https://www.softwareadvice.ie/software/330862/swiftlane> |
| en-NZ | <https://www.softwareadvice.co.nz/software/330862/swiftlane> |

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