Lavu POS

Pros

This software continues to grow with the customer demands. We seem to never be outdated or lacking. The servers have an ease of use on the floor with the iPads at table side. We love the software so much so that we will be implementing it at two other facilities.

Cons

There are cons to each software but there is not a dealbreaker for us with this software. It continues to grow and with that growth sometimes there seems to be the older than time conflict between tech and accounting due to reports however, the Lavu team are able to populate these reports in a timely manner. We have gotten everything we need from this program to meet the consumer demand of our growing winery.

Alternatives Considered

Reasons for Switching to Lavu POS

Pros

Menudrive is easy to program; took some time but our menu is large and we being a breakfast diner we had many options for customers ie: how do they want their eggs cooked, meat type, bread type, etc. Menudrive allows an unlimited amount of items & required info

Cons

when entering items it was redundant having to enter the time available (if it wasn't an all day availability). Lots of key strokes but once it's done, it's done.

Pros

i don't remember why I chose them over the three other ones I tried a couple of years ago.
I think because I could use my own credit card processor.

But its easy enough to use for the features that i use which are basic operation of cash register
it is intuitive and takes little training

Cons

things go wrong, the printer drops offline a lot and needs help getting back. sometimes its the wifi that reconfigures to a different wifi, sometimes the printer just randomly stops working.

I can't use the staff scheduling because they insist that work week starts on sunday, yet that is halfway through the weekend. our schedule and pay period run monday- sunday
but I am now looking for a system that can organize cake orders for a week or a month after the order is taken, which most systems don't do.

Also they said that my gift cards would integrate, but they did not

Pros

Integration from our old Pos was simple.
Being able to add pictures of products or change color of box to help locate the items faster
Ability to change prices, product name, add new product with ease.
Ability to check/change anything from anywhere is a plus

Cons

When the internet is out, tickets don't print to the kitchen or credit cards aren't able to be run.
When happy hour times are up, you can still increase product quantity.
Having a large food menu, along with a large bar selection has us set up with several tabs & it makes it hard to be fast entering in orders.

Pros

The reports are extremely useful. I like the option to put recipes with the individual menu item.

Cons

When the system is overloaded and goes down, it never comes at a convenient time, generally Friday at 5pm

Alternatives Considered