4.5
Overall rating
Reviews

4.5
Overall rating
Reviews

About Lendio

Sunrise is a cloud-based accounting application for small businesses and freelancers in all industries. Primary features include billing, invoicing, quote management, contact management, accounting, expense management and financial reporting. Other features include estimate creation, discount and refund processing, bank reconciliation, bank statement import, tax management and multiple-currency support. The software enables users to create customized invoices, mail them to clients and receive online payments. Sunrise also has a recurring invoice feature that automatically sends invoices to clients and charges their credit card. The software can add discounts when applicable and processes refunds. The tax management module automatically adds taxes depending on the client’s location. The financial reporting module generates profit and loss reports, balance sheets, tax summaries, customer statements, accounts receivable and other reports. Pricing is per month, and mobile applications for Android and iOS devices are available. Support is offered via phone and email.
Lendio Software - Sunrise dashboard screenshot
Lendio Software - Sunrise invoice screenshot
Lendio Software - Sunrise dashboard screenshot - thumbnail
Lendio Software - Sunrise invoice screenshot - thumbnail

Lendio pricing

Lendio has a free version and offers a free trial. Lendio paid version starts at USD 19.99/month.

Starting Price:
USD 19.99/month
Free Version:
Yes
Free trial:
Yes

Alternatives to Lendio

QuickBooks Online Advanced

QuickBooks Online Advanced is a cloud-based accounting solution that helps small to large enterprises manage expenses,...

Lendio Reviews

Feature rating

Value for Money
4.6
Functionality
4.2
Ease of Use
4.6
Customer Support
4.5
5 reviews of 213 View all reviews
Greg
Greg
  • Industry: Legal Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 03/06/2020

Great Booking Software With Service

Ease of use. Always on top of revenue and expenses.

Pros

Bookkeeping is not a sexy task, but Sunrise makes it bearable. And, the results are impressive.

Cons

Getting up to speed on the learning curve could be a little better.

Response from Lendio

You couldn't have said it any better, Greg. There are probably a million other things you'd like to do. But, bookkeeping is a necessary evil. We are so happy you find it user-friendly and accomplishes what you set out to do. We try to make is pleasant as possible. Thank you for your glowing review.

Replied 05/06/2020
Mike
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/05/2020

Great Product, Excellent Value

It's been a great system to build our billing and invoicing process on and I don't know of any others out there that are any better.

Pros

I originally started using this product when it was called Billy and since Lendio bought them out and turned it into Sunrise they have added options that have been very helpful. The best so far (for both clients and myself) is the subscription feature for recurring invoices. The software is intuitive and has more features than I actually use, but I do think using the expenses features would be great for myself and my business, I just have not set it up yet.

Cons

The editing of recurring invoices is clunky at best. If there are changes to recurring invoices I generally delete the old one and replace it with a new one because I've have several instances where an edited recurring invoice sits in the system and never sends which of course is bad for both us and the client.

Response from Lendio

Mike, thank you for your wonderful feedback. It brings us joy to know that the software satisfies your business needs. We are always rooting for small businesses and want to make the tool as user friendly as possible. Our Product Team works hard to consistently meet and exceed our users expectations. Thank you for the feedback on the default recurring invoices. I will share this information with our team. We appreciate you taking the time to leave us a review.

Replied 29/05/2020
Matthew
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 14/06/2017

Customer service was terrible. Very frustrating. Tried hard to make it work for several days

Pros

Looks pretty. Wish I could have used it. Looks amazing from the surface. Customer support was terrible.

Cons

I don't know WHEN I have more frustrated with a companies 'service'. VERY frustrated. I was excited about this deal and jumped right on it. I tried syncing with my Cap One Spark business account (from my phone) and it didn't work so I emailed asking if this really wasn't an option. I got a list of 9501 banks emailed to me NOT in alphabetical order. What am I supposed to do with that?

I tried the chat option and explained when I added my cap one account it pulled in my PERSONAL banking details and not my business accounts which made no sense. They told me to talk to cap one, which I did.

Then I tried adding my business account info again and it kept reverting back to my previously synched personal accounts. Frustrating. So I went ahead and added my personal bill account and then deleting it and hoping that would work. Nope.

I tried calling over and over and it was always busy. They take forever to respond on chat and were not helpful at all. I finally got ahold of them and they said they dont have phone support.

Free support
Email: [email protected]
Phone: (800) 241-7365
Help center: www.billyapp.com/support

That's right on the dashboard when new users sign in. I get ahold of them via chat and Joshua suggesting 'bombing' the account and starting over which I did. He said 24 hours later I could try again and hopefully it would work that time. Even though nobody did anything to help it work the next time but maybe so.

Here we are over 24 hours later and, of course, it pulls up my personal (not business) info.

I give up. Incredibly frustrated by the terrible response, being sent a list of 10k sites to dig through, being given a number they DON'T answer, having chat and not being very available.

Bernard
  • Industry: Printing
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
0

5
Reviewed on 28/04/2020

Power user

Totally happy with the software. Hope to see Payroll implementation soon and maybe booking capability.

Pros

Since day one I was able to quickly get set up and running the first day. The UI is simple yet intuitive and has may build in options that usually would come as a premium.

Cons

The only drawback for my company is the the inability to run payroll. That's it!

Alternatives Considered

QuickBooks Desktop Enterprise and Wave

Reasons for Choosing Lendio

Xero cost more and they dropped payroll.

Switched From

Xero

Reasons for Switching to Lendio

A rep called me and told me about the software.

Response from Lendio

Thank you, Bernard, for your wonderful 5-star review. We strive to assist business owners in the best way possible. This means making our tool intuitive and easy-to-use. Our goal is to simplify bookkeeping, so anyone can understand the health of their business. We will loop in our Product Development team to your suggestion regarding payroll. We know payroll functionality is on their list of priorities. Wishing you success and growth with your business.

Replied 29/04/2020
Omar
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
3

5
Reviewed on 11/05/2020

It's a great software

It's a great software

Pros

The invoicing is amazing, The software is very easy to use,

Cons

The cost of goods sold is confusing and difficult to use, the voided invoices can't be reviewed and the expenses are difficult to post as well. Also we can't connect other merchant accounts other than Chase.

Alternatives Considered

QuickBooks Desktop Enterprise

Switched From

Wave

Reasons for Switching to Lendio

Because of the free version as we are a new company and impacted by covid19 and wanted to cut cost.

Response from Lendio

Omar, we appreciate you taking the time to give us your feedback. We apologize that the functionality around COGS and voided invoices. Here is a help article that might be of assistance: http://support.sunriseapp.com/en/articles/880984-how-to-retrieve-an-invoice-that-we-have-accidentally-deleted-or-voided. Additionally, we'd be happy to schedule a demo to walk through the feature and clarify any questions you might have. Thank you for your review, and happy bookkeeping.

Replied 12/05/2020

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