4.5
Overall rating
Reviews

4.5
Overall rating
Reviews

About FreeAgent

FreeAgent is award-winning online accounting software designed specifically for small businesses, freelancers and their accountants and bookkeepers. Over 100,000 customers use FreeAgent to manage their business accounts – all done simply, without confusing accounting jargon and with a friendly team of support accountants to help them stay on track. FreeAgent is packed full of big features for small businesses. The software helps business owners take care of their day-to-day admin, from managing expenses, running RTI-compliant payroll and time tracking, to creating and sending invoices and monitoring cashflow. On top of this, FreeAgent has a personalised ‘Tax Timeline’ of upcoming deadlines and amounts due, as well as the functionality to file VAT, RTI and Self Assessment returns directly to HMRC. FreeAgent is also Making Tax Digital compatible.
FreeAgent Software - FreeAgent Mobile App
FreeAgent Software - Banking in FreeAgent
FreeAgent Software - Invoices in FreeAgent
FreeAgent Software - Reconciling transactions in FreeAgent
FreeAgent video
FreeAgent Software - FreeAgent Mobile App - thumbnail
FreeAgent Software - Banking in FreeAgent - thumbnail
FreeAgent Software - Invoices in FreeAgent - thumbnail
FreeAgent Software - Reconciling transactions in FreeAgent - thumbnail

FreeAgent pricing

FreeAgent does not have a free version but does offer a free trial. FreeAgent paid version starts at GBP 14.50/month.

Starting Price:
GBP 14.50/month
Free Version:
No
Free trial:
Yes

Alternatives to FreeAgent

FreeAgent Reviews

Feature rating

Value for Money
4.3
Functionality
4.3
Ease of Use
4.4
Customer Support
4.4
5 reviews of 170 View all reviews
Gregory
Gregory
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 20/01/2024

Better than I expected

Pros

I think FreeAgent does its job well. I've never run into technical faults or found anything I needed to do that it couldn't do. My favorite thing about FreeAgent is that my accountant can access the platform and see everything I can. That makes getting information to my accountants or asking questions incredibly slick.

Cons

I moved to FreeAgent from Xero because it's what my accountant knew how to use. I think Xero has slightly better tech and integrations so I would say I don't find FreeAgent as engaging to use. It's hard to criticize for that though because although it's nice to integrate with other systems, I haven't had any major issues getting information into FreeAgent as required.

Jonathan
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/11/2024

It makes managing your company easy

Overall I think this is a great application. I don't often need to go searching for answers on how to use it, but when I do, there is also a good knowledge base to fall back onto.

Pros

The best thing about FreeAgent is the dashboard view. From here I can see at a glance how my business is running, with clear visuals giving trends over time for cashflow, invoicing timeline, bank balances, expenses, bills, profit and loss and tax.

Cons

When entering an expense (not using smart capture) it is really easy to put the wrong date in.

Alternatives Considered

QuickBooks Online

Reasons for Switching to FreeAgent

Accountants supported FreeAgent but not QuickBooks.
Preeti
  • Industry: Accounting
  • Company size: 201–500 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
2

3
Reviewed on 09/09/2024

Cloud based accounting software with average performance

Pros

Ease of use. It is a user friendly software.

Cons

The report quality could have been better. The format used in reports could be improved.

Verified Reviewer
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 16/09/2024

Very good all round!

Really positive and I would encourage everyone running a business to use their software.

Pros

Free Agent came bundled with my NatWest account. It is easy to use with a clear interface and integrates well with my bank accounts. The mobile app is excellent and the support (both technically and professionally) is clear and of good standard. I find their email updates helpful.

Cons

I would like them to be able to import transactions directly from Stripe as a ‘bank account’ as currently you have to manage this manually.

Natalie
  • Industry: Design
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/09/2024

Best accounting software for individuals, small and medium size company

Excellent. From sole trader to setting up and managing my solo-company.

Pros

Easy to learn: I could start from recording basic expenses to manage my bills and invoices.

Cons

Not sure. I found harder to understand reports and some initial set-ups because I don't have a background in accounting, but it all made sense whith the help of customer support and later my accountant.

Alternatives Considered

Xero

Reasons for Choosing FreeAgent

Freeagent gave me more features and was easier to manage complex projects

Switched From

QuickBooks Solopreneur

Reasons for Switching to FreeAgent

Price, features, easier learning curve, customer support.

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