--- description: Review of Artiwise Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Artiwise | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Customer Experience Software](/directory/4574/customer-experience/software) > [Artiwise](/software/335021/artiwise-analytics) # Artiwise Canonical: https://www.softwareadvice.com.au/software/335021/artiwise-analytics Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/335021/artiwise-analytics?page=2) > Artiwise is an AI-powered Voice of Customer (VoC) platform focused on delivering sustainable customer satisfaction by combining multiple communication channels on a unified customer experience (CX) platform, allowing real-time tracking of customer insights with a comprehensive 360-degree view. Leveraging AI-based Voice of Customer analysis, Artiwise ensures sustainable customer satisfaction by helping users identify and address critical bottlenecks in the customer experience journey. The platform empowers strategic decision-making through industry-specific AI modeling and Return on Investment (ROI) calculation, delivering tangible results with rigorous Proof of Concept (POC) analysis. Artiwise enables businesses to swiftly and effectively respond to customer issues, thereby boosting loyalty and overall satisfaction. > > Verdict: Rated **4.7/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 6 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Artiwise ## Commercial Context - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Please contact Artiwise for pricing information. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise) - **Supported Languages**: English, French, German, Portuguese, Spanish, Turkish - **Available Countries**: Azerbaijan, Germany, Türkiye, United Arab Emirates, United Kingdom ## Features - API - Alerts/Notifications - Customisable Branding - Customizable Reports - Dashboard - Data Visualization - Feedback Management - Multi-Channel Data Collection - Multi-Language - Negative Feedback Management - Real-Time Analytics - Real-Time Notifications - Real-Time Reporting - Reporting/Analytics - Sentiment Analysis - Social Media Integration - Surveys & Feedback - Tagging - Text Analysis - Third-Party Integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Customer Experience Software](https://www.softwareadvice.com.au/directory/4574/customer-experience/software) ## Alternatives 1. 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[Jotform](https://www.softwareadvice.com.au/software/433821/jotform) — 4.7/5 (2848 reviews) ## Reviews ### "Perfect Customer Experience" — 5.0/5 > **Özcan** | *19 January 2024* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Artiwise gives us a head start when designing customer experience processes and saves labor > > **Cons**: I have no negative feedback at the moment ----- ### "Working with Artiwise" — 5.0/5 > **Yasir** | *3 October 2025* | Banking | Recommendation rating: 10.0/10 > > **Pros**: Efficiency, customer support and a strong team that are efficient and swift in problem solving. They are not only developing products, they stand by it. > > **Cons**: If there's one minor area for improvement, it would be that on rare occasions, response times for more complex inquiries can be slightly longer than usual. However, this is a minor point in what is otherwise an excellent and highly responsive service. > > My experience with Artiwise has been consistently positive, particularly in three key areas: availability, customer support, and problem-solving. ​Their team is exceptionally responsive and always available when we need them. What truly sets them apart, however, is their approach to support. Instead of offering generic advice, they dive deep into the issue to provide practical, actionable solutions. They are not just quick to respond, but more importantly, they are efficient in resolving problems, which has been incredibly valuable for our operations. ----- ### "Customer Comments with AI" — 5.0/5 > **Ömer** | *16 January 2025* | Retail | Recommendation rating: 8.0/10 > > **Pros**: The most important thing is a healthy relationships with Artiwise team. They are very interested about the all ıssues. For that i want to thanks again them. I wish you can do your best\! > > **Cons**: Generally and mostly i don't have anything to say. Maybe i can give a simple as some filter designed. But also these process are continues. > > After using the Artiwise panels, we have a different opinion on the customer comments. Customer reviews, especially categorized through AI, are the biggest part of our business. ----- ### "My thoughts about Artiwise." — 5.0/5 > **Furkan** | *2 October 2025* | Banking | Recommendation rating: 10.0/10 > > **Pros**: Artiwise’s products are very successful. The AI services we use have a very high success rate, and the fact that they are customized is very valuable to us. > > **Cons**: Artiwise always stands behind its products, maintaining strong communication and providing quick responses. > > They handle labeling, model training, service deployment, and quickly fix findings, which we really appreciate. This is why I find Artiwise very successful and admire them. ----- ### "Best Practice" — 4.0/5 > **Melike Yağmur** | *17 January 2024* | Automotive | Recommendation rating: 9.0/10 > > **Pros**: Artiwise has turned our manual analysis into a quick analysis with excellent practice. With its user-friendly application, easy access was provided and it was immediately adapted. We easily analyzed all the comments from our customers and started to take our actions quickly thanks to the widgets used. Moreover, we have adapted technology to our business by having an application that we use under the name of a Best Practice.It has been an area that we apply to in every job, and this journey, which we started with a survey, started to continue in other channels. > > **Cons**: There's nothing I don't like right now. Only many widgets can be added > > We can quickly and automatically analyze the verbatim of our customers, which we used to do manually. As a result, we come up with quick action plans. In the specially created artificial intelligence model, we can easily analyze service and sales comments. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/335021/artiwise-analytics?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/335021/artiwise-analytics) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data