---
description: Review of sDesk Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: sDesk | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/4296/itsm/software) > [sDesk](/software/335039/sdesk)

# sDesk

Canonical: https://www.softwareadvice.com.au/software/335039/sdesk

> sDesk is an IT service management solution that is designed for midsize enterprises in various industries including technology, finance, healthcare, education and retail. The platform provides a variety of functionality for managing the IT service lifecycle. It offers modules for request management, incident management, change management, problem management, and major incident management. The request management module allows users to submit service requests and track their fulfillment.

Additionally, its incident management module is used to detect, diagnose, and resolve IT incidents. The change management module facilitates planning and controlling changes to minimize disruption. The problem management module helps determine the root cause of incidents and prevent future disruptions. The major incident management module coordinates the resolution of high-impact incidents.

Pricing is based on monthly or annual subscriptions and support is extended via phone and email.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: sDesk

## Commercial Context

- **Starting Price**: GBP 35.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Approval Process Control
- Asset Tracking
- Audit Trail
- Change Management
- Customisable Branding
- Dashboard Creation
- Help Desk Management
- Incident Management
- Knowledge Base Management
- Multi-Channel Communication
- Prioritization
- Problem Management
- Project Management
- Release Management
- Reporting & Statistics

## Integrations (1 total)

- Slack

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [ITSM Tools](https://www.softwareadvice.com.au/directory/4296/itsm/software)

## Alternatives

1. [ManageEngine Endpoint Central](https://www.softwareadvice.com.au/software/117339/manageengine-endpoint-central) — 4.6/5 (1485 reviews)
2. [ServiceNow](https://www.softwareadvice.com.au/software/27432/service-now) — 4.5/5 (344 reviews)
3. [Freshservice](https://www.softwareadvice.com.au/software/436317/freshservice) — 4.5/5 (685 reviews)
4. [TeamDynamix](https://www.softwareadvice.com.au/software/65333/teamdynamix) — 4.4/5 (150 reviews)
5. [SysAid](https://www.softwareadvice.com.au/software/158389/sysaid-it-crm) — 4.5/5 (511 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/335039/sdesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/itsm/sdesk-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/335039/sdesk> |
| en-GB | <https://www.softwareadvice.co.uk/software/335039/sdesk> |
| en-IE | <https://www.softwareadvice.ie/software/335039/sdesk> |
| en-NZ | <https://www.softwareadvice.co.nz/software/335039/sdesk> |

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