--- description: Review of Novi AMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Novi AMS | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Online Membership Software](/directory/1626/online-membership/software) > [Novi AMS](/software/335196/novi-ams) # Novi AMS Canonical: https://www.softwareadvice.com.au/software/335196/novi-ams Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.com.au/software/335196/novi-ams?page=2) > Novi is the only association management software (AMS) built for associations by associations. What truly sets us apart is our collaborative approach. Customers don’t just use the platform—they help shape it, ensuring it continues to evolve with the real needs of associations.
 As a modern AMS, Novi gives associations the power and flexibility of custom software without the custom price. Easy-to-use features help associations manage members, events, dues, and financials in one connected system. Novi also connects to other best-in-class providers through robust APIs and integrations, including a 24/7, two-way sync with QuickBooks. With an intuitive user experience and built-in automation, teams save hours on manual tasks and workarounds, giving them time to focus on what matters most: serving members and growing their association. > > Verdict: Rated **4.9/5** by 122 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 122 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Novi AMS - **Location**: Windermere, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: USD 829.00 - **Pricing model**: Flat Rate - **Pricing Details**: Our pricing is transparent and upfront. We scale our pricing based on the association’s annual revenue. No matter the tier, all Novi customers receive the same access to functionality. Our goal is to help grow your organization’s reach. Ultimately, as you grow, we grow. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Application Management - Attendance Tracking - Attendee Management - CRM - Calendar Management - Committee Management - Communication Management - Conferences/Conventions - Contact Database - Contact Management - Content Management - Credit Card Processing - Customisable Branding - Customisable Forms ## Integrations (29 total) - Asana - Breezio - Cadmium - Constant Contact - Cvent Event Management - Docebo - Feathr - Google Ads - Google Analytics 360 - Google Maps - Higher Logic Thrive - Instagram - LiveChat - Mailchimp - Meta for Business ... and 14 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Online Membership Software](https://www.softwareadvice.com.au/directory/1626/online-membership/software) ## Related Categories - [Online Membership Software](https://www.softwareadvice.com.au/directory/1626/online-membership/software) - [Event Management Software](https://www.softwareadvice.com.au/directory/4734/event-management/software) - [Membership Management Software](https://www.softwareadvice.com.au/directory/4395/membership-management/software) - [Association Management Software](https://www.softwareadvice.com.au/directory/447/association-management/software) ## Alternatives 1. [StarChapter](https://www.softwareadvice.com.au/software/155218/starchapter) — 4.2/5 (645 reviews) 2. [GrowthZone](https://www.softwareadvice.com.au/software/23362/memberzone) — 4.4/5 (276 reviews) 3. [Easy HOA](https://www.softwareadvice.com.au/software/368506/easy-hoa) — 4.6/5 (98 reviews) 4. [Glue Up](https://www.softwareadvice.com.au/software/120874/glue-up) — 4.5/5 (192 reviews) 5. [MemberLeap](https://www.softwareadvice.com.au/software/33810/vieth-memberleap) — 4.8/5 (107 reviews) ## Reviews ### "Fanatical customer service. Perfect fit for a hybrid professional organization." — 5.0/5 > **Michael** | *22 April 2022* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Novi does not try to do too many things inside one system. It focuses on member management and transactions, events, and ease of integrations with other best of breed systems. This allows us to built the optimal business IT ecosystem comprised of focus-built system each of which is best in what it does and fits our requirements. Spectacular customer service and support. Hands down the best I have experienced. > > **Cons**: Nothing really comes to mind. My very esoteric need is to easily replicate production environment into staging. This is not really supported in an automated way. > > We are a hybrid professional organization with a mix of individual and corporate members.  We went live with Novi in Dec 2021.  1. AMS selection process: exceptional.  \[SENSITIVE CONTENT\] and his team were exceptionally open, transparent, patient, and diligent when answering our questions, providing us with demos, and ensuring that we had an accurate grasp of Novi's capabilities during our AMS selection process.  Our selection process narrowed down to 4 finalists and Novi was a late and uncertain entry but ended up finishing at the top of the pack with a significant advantage. 2. AMS implementation and onboarding: Fantastic.  Novi managed the entire project via Asana and our team became part of that Asana project with all milestones, deadlines and deliverables clearly marked.  Novi's team stayed on task and on time and our implementation slipped by only 2 weeks from an original estimate of 3 months.  The slippage was mostly on us and due to Thanksgiving holidays falling near the end and our staff taking time off.  Exellent project management and leadership from Novi's team. 3. Early support: Naturally shortly after the implementation there is a lot of need for hand-holding.  Novi's team excels at that.  Novi's documentation and online help are excellent and more often than not we were able to self service. 4. Life on Novi: it won't come to surprise to anyone that there will be things you can't accomplish on any system the way you want to accomplish them.  With that being said Novi's tea ----- ### "Can't say enough great things about Novi\!" — 5.0/5 > **Janice** | *2 September 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Customer services is amazing\! Functionality is far above what we've been working with with in the past 18 months. Novi is also the most user friendly AMS I have personally worked with in the past 20+ years. > > **Cons**: That we didn't find it sooner. Once we started hearing about it from other users through so many random connections, it was clear we had to do a demo which was all it took to win us over. > > The overall Novi experience has been fantastic\! Our conversion into Novi was the smoothest process anyone on our staff has experienced\! ----- ### "Good software, worth the switch" — 4.0/5 > **Kyle** | *1 April 2021* | Nonprofit Organization Management | Recommendation rating: 7.0/10 > > **Pros**: I love how easy it is to copy events/classes, create class codes, receive payments online and let users manage their accounts. The software takes a lot of the manual/staff operation out of the equation allowing us more time to complete other work. The staff is also great, the take concerns seriously which I really appreciate and try to provide a fix if possible. Sending invoices is also super easy to do and quick which I love. > > **Cons**: There are a few areas that I'm not a big fan of, such as the refunding for membership dues is difficult to process and can only be completed on the QB's Online side not on Novi itself. It would be great to be able to pull past due invoices by specific event/class to email or mail out but instead it pulls all past due event/class invoices making it more difficult to seperate out what needs to be sent. Lastly the QB's Online portion is tricky on certain aspects for the finance side, that is a not a downfall of Novi more so on QuickBooks but since the two integrate with each other that can be an issue. > > Overall I have a positive opinion of Novi, the positives far outweigh the negatives and Novi is constantly updating the system with better features. QuickBooks Online needs to update their system to catch up because Novi is much further advanced. Over time I believe Novi will just become a better database. ----- ### "Great AMS System for Associations" — 5.0/5 > **Andrea** | *19 January 2026* | Management Consulting | Recommendation rating: 8.0/10 > > **Pros**: The membership, website, and process (dues) management system are well worth the cost\! The customer support is also a plus\! Someone is always around to answer a question you might have with an explanation that lets you do it on your own, next time. > > **Cons**: Unfortunately, it is a bit pricey compared to other AMS systems, but the value that NOVI adds makes it worth it. ----- ### "Novi AMS Review" — 5.0/5 > **Andrew** | *20 March 2024* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Ease of use combined with exceptional staff responsiveness > > **Cons**: Honestly not much to say here. You can barely use the backend from a mobile device but there's not much of a reason to do so anyway. > > Amazing\! We're so happy we switched to Novi and it's definitely worth the price. ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.com.au/software/335196/novi-ams?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/335196/novi-ams) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data