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description: Review of Novi AMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Novi AMS | Reviews, Pricing & Demos - SoftwareAdvice AU
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# Novi AMS

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> Novi is the only association management software (AMS) built for associations by associations. What truly sets us apart is our collaborative approach. Customers don’t just use the platform—they help shape it, ensuring it continues to evolve with the real needs of associations. &#10;&#10;As a modern AMS, Novi gives associations the power and flexibility of custom software without the custom price. Easy-to-use features help associations manage members, events, dues, and financials in one connected system. Novi also connects to other best-in-class providers through robust APIs and integrations, including a 24/7, two-way sync with QuickBooks.&#10;&#10;With an intuitive user experience and built-in automation, teams save hours on manual tasks and workarounds, giving them time to focus on what matters most: serving members and growing their association.
> 
> Verdict: Rated **4.9/5** by 122 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 122 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Novi AMS
- **Location**: Windermere, US
- **Founded**: 2015

## Commercial Context

- **Starting Price**: USD 829.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Our pricing is transparent and upfront. We scale our pricing based on the association’s annual revenue. No matter the tier, all Novi customers receive the same access to functionality. Our goal is to help grow your organization’s reach. Ultimately, as you grow, we grow.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Application Management
- Attendance Tracking
- Attendee Management
- CRM
- Calendar Management
- Committee Management
- Communication Management
- Conferences/Conventions
- Contact Database
- Contact Management
- Content Management
- Credit Card Processing
- Customisable Branding
- Customisable Forms

## Integrations (29 total)

- Asana
- Breezio
- Cadmium
- Constant Contact
- Cvent Event Management
- Docebo
- Feathr
- Google Ads
- Google Analytics 360
- Google Maps
- Higher Logic Thrive
- Instagram
- LiveChat
- Mailchimp
- Meta for Business

... and 14 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Online Membership Software](https://www.softwareadvice.com.au/directory/1626/online-membership/software)

## Related Categories

- [Online Membership Software](https://www.softwareadvice.com.au/directory/1626/online-membership/software)
- [Event Management Software](https://www.softwareadvice.com.au/directory/4734/event-management/software)
- [Membership Management Software](https://www.softwareadvice.com.au/directory/4395/membership-management/software)
- [Association Management Software](https://www.softwareadvice.com.au/directory/447/association-management/software)

## Alternatives

1. [StarChapter](https://www.softwareadvice.com.au/software/155218/starchapter) — 4.2/5 (645 reviews)
2. [GrowthZone](https://www.softwareadvice.com.au/software/23362/memberzone) — 4.4/5 (277 reviews)
3. [Easy HOA](https://www.softwareadvice.com.au/software/368506/easy-hoa) — 4.6/5 (98 reviews)
4. [Glue Up](https://www.softwareadvice.com.au/software/120874/glue-up) — 4.5/5 (194 reviews)
5. [MemberLeap](https://www.softwareadvice.com.au/software/33810/vieth-memberleap) — 4.8/5 (107 reviews)

## Reviews

### "Time Saver" — 5.0/5

> **Rhonda** | *25 September 2019* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: Novi AMS is such a huge time saver for me and my team\!  Unlike having multiple programs and spreadsheets to complete daily activities such as event registrations, membership types, website, accounting, etc-Novi is a one-stop-shop​\!  With Novi AMS, adding a new member is a one-place entry\!  No more multiple sites and excel files to update\!  Using this software has freed up​ time for us to focus on the impactful aspects of our jobs.
> 
> **Cons**: Nothing comes to mind\!  Once I sat in on the demo of Novi, I was sold\!
> 
> Novi AMS is truly designed for the unique world of associations.  Onboarding was simple and the staff is incredibly helpful.  You can actually talk to a real person\!  I can't imagine​ ever moving away from Novi AMS.

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### "We made the right decision\!" — 5.0/5

> **Kim** | *28 June 2024* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: It is very intuitive and there always seems to be a work-around for custom needs.
> 
> **Cons**: The website is a bit restrictive on what changes can be made but overall, we are pleased with the.
> 
> This system is going to save staff time with the integrated accounting and database.  Having worked with various other AMS systems, it is easy to tell that Novi has been designed by former association management leaders/staff.  It checks most all of the boxes and we are very pleased with our decision and investment.

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### "Good software, worth the switch" — 4.0/5

> **Kyle** | *1 April 2021* | Nonprofit Organization Management | Recommendation rating: 7.0/10
> 
> **Pros**: I love how easy it is to copy events/classes, create class codes, receive payments online and let users manage their accounts. The software takes a lot of the manual/staff operation out of the equation allowing us more time to complete other work. The staff is also great, the take concerns seriously which I really appreciate and try to provide a fix if possible. Sending invoices is also super easy to do and quick which I love.
> 
> **Cons**: There are a few areas that I'm not a big fan of, such as the refunding for membership dues is difficult to process and can only be completed on the QB's Online side not on Novi itself. It would be great to be able to pull past due invoices by specific event/class to email or mail out but instead it pulls all past due event/class invoices making it more difficult to seperate out what needs to be sent. Lastly the QB's Online portion is tricky on certain aspects for the finance side, that is a not a downfall of Novi more so on QuickBooks but since the two integrate with each other that can be an issue.
> 
> Overall I have a positive opinion of Novi, the positives far outweigh the negatives and Novi is constantly updating the system with better features. QuickBooks Online needs to update their system to catch up because Novi is much further advanced. Over time I believe Novi will just become a better database.

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### "We love Novi at WMFHA\!" — 5.0/5

> **Kate** | *3 February 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: Website management, customer support, ease of use, integration of event software, the classes they hold (recorded and live) Membership management when it comes to prospects as well as members, etc.
> 
> **Cons**: I wish we could have automation when it comes to parent companies needed to change, like "Hazel is moving from GRE to Greystar on 2/20/26, can I automate it somehow to move on the before date." That's the only real con? Or integrated email would be cool too\! Definitely help to skip a step, so they aren't really cons lol
> 
> Its so user friendly and the support staff is super helpful. Makes my job so much easier and our website easy for our members to use\!

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### "Make the switch\! You won't regret it." — 5.0/5

> **Anna** | *1 May 2023* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: Some favorite things about our switch to NOVI (there are many\!\!): 1) The help team is incredible, and the process for asking questions and getting assistance is so fast and easy\! And it all feels very personal and like we are truly being listened to 2) Updating the website and user experience is so much easier from an admin perspective 3) The reporting capabilities are much more in-depth and also very user friendly 4) We run large conferences and smaller events and setting those up is much easier than on our old platform\! 5) We surveyed our members after the switch and the feedback was overwhelmingly positive - better website, better user experience, easier processes for renewing or registering for events, etc..There are so many more amazing things about NOVI that I could list (and no, they aren't paying me or anything to say this\!\!) The onboarding process might seem daunting, but let me tell you, as a team of 3 staff members here at AEE, if we can do it, you absolutely can\! The NOVI team is there every step of the way and we were shocked at how smooth the switch was and how supported we felt.
> 
> **Cons**: Can't think of anything. We are really exceptionally happy.
> 
> We truly couldn't be happier with the switch we made in 2021. In general - we came to a point where we were very frustrated with our previous AMS for a number of reasons. We switched over to NOVI after a long process of hearing pitches from various AMS platforms and doing tons of research. We are so happy that we did\! No regrets. If anything, we feel like NOVI has way exceeded our expectations.

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## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/membership-management/novi-ams-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/335196/novi-ams> |
| en-GB | <https://www.softwareadvice.co.uk/software/335196/novi-ams> |
| en-IE | <https://www.softwareadvice.ie/software/335196/novi-ams> |
| en-NZ | <https://www.softwareadvice.co.nz/software/335196/novi-ams> |

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