---
description: Review of RewardUp Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: RewardUp | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/4383/customer-loyalty/software) > [RewardUp](/software/335750/rewardup)

# RewardUp

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> RewardUp is an omnichannel loyalty and gift card software designed for small to mid-sized businesses and franchises that helps issue and redeem rewards or gifts both in-store and online. &#10;&#10;Businesses can manage returning customers by launching a fully customizable loyalty and marketing program that runs on automation. The solution integrates third-party point-of-sale systems.&#10;&#10;RewardUp also collects feedback from customers on every visit and allows them to self-check to collect points.
> 
> Verdict: Rated **4.9/5** by 35 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 35 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: RewardUp

## Commercial Context

- **Starting Price**: USD 69.99
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Canada, US Virgin Islands, United States

## Features

- API
- Activity Dashboard
- Campaign Analytics
- Campaign Management
- Client Portal
- Communication Management
- Customer Activity Tracking
- Customer Database
- Customer History
- Customer Profiles
- Customer Segmentation
- Customer Surveys
- Customisable Branding
- Discount Management
- Email Marketing
- Engagement Tracking
- Gamification
- Gift Card Management
- Loyalty Cards
- Loyalty Program

## Integrations (4 total)

- Clover
- Shopify
- Shopify POS
- Shopify Plus

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Loyalty Software](https://www.softwareadvice.com.au/directory/4383/customer-loyalty/software)

## Alternatives

1. [Guusto](https://www.softwareadvice.com.au/software/105459/guusto) — 4.9/5 (3744 reviews)
2. [RepeatMD](https://www.softwareadvice.com.au/software/427882/repeatmd) — 4.4/5 (190 reviews)
3. [Kangaroo](https://www.softwareadvice.com.au/software/324113/kangaroo) — 4.9/5 (254 reviews)
4. [Smile.io](https://www.softwareadvice.com.au/software/329197/smile-io) — 4.9/5 (67 reviews)
5. [ReadySTORE Gift Card and Loyalty](https://www.softwareadvice.com.au/software/278379/gift-card) — 4.8/5 (39 reviews)

## Reviews

### "Great app and great customer service" — 5.0/5

> **Verified Reviewer** | *5 August 2025* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Great app.  Customer service is top notch.  \[sensitive content hidden\] was extremely patient and helpful.  Highly recommend this app\!
> 
> **Cons**: Nothing.
> 
> Excellent.  App is really easy to work with.  I would highly recommend this service.    Our customer base loves it.

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### "Muskoka Market Eatery - Food Cooperative Review" — 5.0/5

> **Georgie** | *20 November 2025* | Food & Beverages | Recommendation rating: 8.0/10
> 
> **Pros**: RewardsUp has been a game changer for our business. The value for money is incredible — we get a full loyalty system, email tools, and gift cards all in one, making it very cost-effective. It’s also extremely easy to use; our whole team picked it up quickly and confidently uses it with customers. Their client support is excellent and always responsive. The gift card and customer rewards features have helped us build strong relationships and keep customers coming back. Overall, amazing value, great support, and a user-friendly platform. We highly recommend RewardsUp to any business.
> 
> **Cons**: If I had to mention one “con,” it’s really more of a wish-list item than a drawback: the email campaign structure could be a bit more customizable so that our emails aren’t always in the same format. A bit more flexibility with layouts and design options would make an already great tool even better.
> 
> Overall, RewardsUp offers amazing value, great support, and a super easy-to-use system. We would highly recommend it to any business looking to elevate their loyalty and rewards program.

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### "Worth the money" — 5.0/5

> **Todd** | *24 July 2025* | Food & Beverages | Recommendation rating: 3.0/10
> 
> **Pros**: The rewards programs are easy to set up and understand. Customer service is outstanding\! I’ve never had a problem getting ahold of anyone and they call right back when I’ve left messages, hard to find customer service like this with app stores\!\! Our customers love their rewards\!
> 
> **Cons**: We have no complaints with this service. &#10;……………………………………………………………………………………..::::::::::::::::::::::::
> 
> Have been working with reward for over a year now and have never had any issues. Very satisfied with all the features and customer service\!

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### "Outstanding Program and Service" — 5.0/5

> **Demi** | *3 December 2025* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: They are unmatched in customer service, program features, and pricing. It is an incredible value for your money.
> 
> **Cons**: Honestly, I do not have a negative thing to say about this company. Our experience has been exceptional.
> 
> I honestly cannot say enough good things about this company. RewardUp has exceeded our every expectation—unmatched communication, incredible support, and a platform that’s genuinely easy for staff and customers alike. \[sensitive content hidden\] both took the time to learn about our business and cater to our specific needs, which meant a lot. \[sensitive content hidden\] customized our branding before we even met and had everything set up ahead of launch, and any time I’ve had a question, he’s responded within minutes. Customers love that they can join with just a phone number, the Clover integration works flawlessly, and the data insights have already helped us plan better sales and events. As a nonprofit with a tight budget, the flat-rate pricing with no tiers, contracts, or hidden fees has been a huge benefit. We’ve seen a real positive shift in our stores, and I only wish we had started sooner. RewardUp has been outstanding in every way.

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### "Great company" — 5.0/5

> **Jason** | *8 January 2026* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Tons of cool features that I haven't seen on other apps and the customer service is exceptional.  The app has worked smoothly for us with zero issues.
> 
> **Cons**: The cost of sending SMS messages.  Some apps are more expensive but include unlimited sms.  Reward up is cheaper on front end but its pretty expensive if you are looking to send sms messages often.
> 
> Great company, great software, and great customer service.  \[sensitive content hidden\] has been super responsive with me and has helped me immensely over the past few years we have had this app.  Would 100% recommend to anyone needing a great rewards software.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/335750/rewardup)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/customer-loyalty/rewardup-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/335750/rewardup> |
| en-GB | <https://www.softwareadvice.co.uk/software/335750/rewardup> |
| en-IE | <https://www.softwareadvice.ie/software/335750/rewardup> |
| en-NZ | <https://www.softwareadvice.co.nz/software/335750/rewardup> |

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